Never asked me for any verification and no bonus was used as I know of the issues that always causes
Well, then the rest of what I wrote applies. If they didn't ask for verification, that's fine, and if you didn't play with the bonus, that's cool too. Then you should probably just wait and I believe that sooner or later the money will come to you.
Alguém aqui da Robocat ainda não recebeu um saque? Tenho três saques totalizando 1.400 euros e estou esperando, mas eles continuam me dizendo a mesma coisa: "Desculpem-me, desculpem-me, já se passaram 10 dias".
How long have you played at this casino? Have you been paid out by them multiple times? I see a lot of people on here saying they got their first 3 withdrawals but after that has been difficult getting paid out.
Estou esperando desde 3 de junho... por 500 euros.
Dizem que o dinheiro vai, é isso.
O que você quer dizer com "nós perdemos"?
Recebi um bônus por SMS por registrar um cassino... então abri um cassino que ainda não tenho, mas vi um bônus de boas-vindas lá, então abro um chat e quero perguntar se não faço parte da mesma rede/grupo de cassinos onde os saques demoram mais de 10 dias, etc.
Resposta: Temos o prazer de confirmar que seu saque está na fila para processamento pelo nosso departamento financeiro.
Você tem mais alguma dúvida?
Sim, ainda não criei uma conta com vocês!
Another Canadian here won $25,000.
Its been 5 business days, haven’t passed processing and haven’t been asked to verify account.
Thankfully I haven’t spent much, but this process is painful. This will probably take 2-3 years at this rate lol. It seems like payout timing is taking longer than what I’ve been ready previously.
be careful they won’t ask you to verify through your email. I found out by just casually scrolling down to my account in the app. I started the process they rejected my banking info 3 times. Because my statements from royal bank don’t come in until a week after month end. So I won’t even see a penny till after my statement comes in on July 7th.
I even went to bank and had them print me a statement. They rejected that.
Interesting, they aren’t asking to verify anything. I go to verification under my account and it says it looks like your account does not require verification, enjoy our games!
I won’t be surprised if they ask to verify me soon.
Have you tried to make a withdrawal? How long have you been waiting?
Yes it’s been since Friday last week pending three transactions of $750. I’ve never been paid in the past, we are at 5 business days now.
I think if I get nothing by 10 business days I’m going to assume it’s not happening lol. This is the worst experience I’ve had so far.
From all the complaints I’ve read through. Looks like it’s more like the 10 day mark where they received funds. I’m crossing my fingers because I really could use the extra cash right now.
keep me posted if they end up paying you? I’m eager to find out if this casino actually pays people.
Então, estou fazendo uma reclamação urgente... Tenho uma solicitação da 3.6... Hoje faz 26 dias e ninguém responde ao e-mail, eles queriam enviar detalhes de pagamento e ainda não responderam... Obrigado pela ajuda
But I have told you about the complaint several times and you still haven't addressed it. You can't do anything about it here on the forum. Our team needs to look into it and possibly contact the casino.
Please, for the last time, use this link (click on the green letters) and file it so we can assist you.
Estou esperando três saques em uma semana e nada. Alguém sabe o que devo fazer?
Wait another week. If you aren’t paid then this forum will help you with a complaint
I’m at 2 weeks and nothing lol welcome to the party
Did you recieve anything yet?
Nope!
run around on the chats. Will see if anything changes by Friday this week. I actually would like to just get passed "under review" this is where I’ve been stuck.
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