há 10 meses
Eu só percebi que não são imparciais, exactamente porque pedi ajuda e no
meu caso não há dúvidas
há 10 meses
The choice is yours, I'd say. 🙏
Royspins Casino - discussão geral (página 4)
há 10 meses
Deixaram acabar o prazo sem resposta, que belo exemplo de imparcialidade
2
há 10 meses
Don't try to put "impartiality" in context with an overwhelmed Complaint Team.
We took the time to explain to you how busy they are - and treated you like a decent person. Yet you keep complaining and biting the hand that aims to help.
Go somewhere else, please, and take your stupid assumptions with you.
há 10 meses
Mandaram me falar com a RoySpins, que não me responde. Isto é que é resolver reclamações?
2
há 10 meses
I bet you understand poorly:
"Thank you very much for your patience. Based on our discussion outcome, it seems that the casino team will contact you soon with more details. Hopefully, we can find a relevant solution for both parties. Please let me know when they do so."
🙏
This is not live chat complaint support, so please - stick with the complaint.
há 9 meses
Gostava de perceber como um Casino que vocês já sabem não é sério e nem a minha reclamação resolve, se mantém no vosso top?
A RoySpins continua sem me responder!!!
2
há 9 meses
I absolutely don't understand your reaction to this casino. First of all, your complaint is still open and the casino always provides what is required of it when prompted. After the complaint is resolved, we can talk about the fact that it did not resolve it.
Secondly, here you will find how we review casinos and find out why it is so high.
For now, you need to be patient and wait because Jozef is investigating everything necessary.
Thank you
há 9 meses
Este Casino, para além de me de levar milhares de euros, só reclamei 6000€.
deixam criar contas sucessivas com o mesmo documento de inderificacao, após pedirmos a autoexclusao.
depois não respondem, deixam depositar dinheiro, bloqueiam contas, ficam com o dinheiro.
são manipuladores e apresentam propostas de resolução ridículas e deixam de responder.
perfunto, porque o Casino Guru o mantém no top, sabendo disto?
alguem quer dar a sua opinião?
2
há 9 meses
Já alguém pediu autoexclusao nesta página?
eu pedi e deixam me continuar a criar contas e a depositar e gastar!
a Casino Guru mantem este casino no top apesar disto!
há 9 meses
I've already replied to you twice, so I don't think it's necessary to create several threads about the same casino and the same thing. I'd be grateful if you do.
há 9 meses
Vão deixar terminar o prazo da minha reclamação outra vez????
há 9 meses
As far as I can see - no. I'm truly glad you made it to the end.
"We reached an agreement. RoySpins gave me 1000 euros and we closed the topic. You can close the complaint."
há 9 meses
Graças a mim que contactei directamente à RoySpins, não graças a vocês
há 9 meses
Hm, I'm sure you had a hand in it too, but I don't think our team was without merit. I have a feeling you're pretty ungrateful, even though the effort costs nothing but time and people are trying to help you.
But anyway, I'm glad you managed to sort everything out.
há 9 meses
Vocês não fizeram nada.
tive sorte por a RoySpins ser séria, caso contrário, nada aconteceria.
há 9 meses
Surely the fact that our team tried to get in touch with the casino on every occasion played no role in that.
Do you think they would be so cooperative in the end without the complaint? In my books, a reasonable person would understand the message.
What is left to be said? If you prefer another site to handle your future complaints, and I hope you won't need that again, feel free to do so. 🙏
há 9 meses
Radka, com todo o respeito, mas não percebes mesmo nada disto!
fui eu que falei com a RoySpins, o Casino Guru não fez NADA
há 9 meses
Let's leave it at that, because I see that you see it as all your own credit. May you prosper in the future.
há 8 meses
This casino is the biggest mess I've played in in 9 years. Additionally, access to game history is blocked. I advise you to steer clear of these puke.
há 8 meses
Hey, do you have this opinion only because of this fact that you can't get into the game history or is there some other reason ? Did you try to ask support why it is not possible to display it ? Maybe they could help you.
