CasaFórumCasinosSpinch Casino - discussão geral

Spinch Casino - discussão geral (página 2)

há 10 meses por lisabernstein83
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5.720 visualizações 42 respostas |
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1 2 3
lisabernstein83
há 10 meses

They have been cancelling my withdrawals after they have been processed if I complain, or question anything also. What I think is really suss is if it has been processed, that should mean it's going through the banking avenues, and will end in successful money going into my account.

The fact that they can call it all back and it's instantly back in my account tells me, it's never actually really processed

They are just saying that, with no intention of giving me any money that I can withdrawal. Their aim clearly is to hope that I play it after it lands back in my account. No withdrawal process should be anything close to this difficult

há 10 meses

I'm using Bank transfer. Previously it was attempted via two different cards multiple times. My payment says it's been processed, but it has said this many times over the last two weeks, only for them to cancel it days later. Major stalling tactics

há 10 meses

Hello there. So, if I understand correctly, you have never had any successful withdrawal in this casino, is that correct? In that case, I reckon, the complaint would really be in place, as Jaro has mentioned already. Don't you think so? 🤔

há 10 meses

It’s been 9 days now. And I’m also afraid to request more withdrawals for my other winnings because when I do request more, sometimes everything gets cancelled.

há 10 meses

Hello. Yeah, probably it is better to wait how the withdrawal you are waiting on will go and then request another one. Also let's not forget about those withdrawal limits, right? Hopefully everything will be ok and it won't be necessary to file a complaint. Please keep us updated and we will be here ready to help if you need us to do so.

há 9 meses

Olá,


como foram seus pagamentos? Você recebeu seu dinheiro? Estou em uma situação semelhante lá.

Traduzido automaticamente:
lisabernstein83
há 9 meses

Olá,

Você recebeu seu dinheiro? Estou em uma situação semelhante lá.

Traduzido automaticamente:
há 9 meses

Olá,


como foram seus pagamentos? Você recebeu seu dinheiro? Estou em uma situação semelhante lá.

Traduzido automaticamente:
há 9 meses

Hi, from what I've seen you have the same situation, so you're also waiting for a withdrawal yes ? How long have you been waiting ? Do you have a verified casino account ? 

I also saw that you have an pending complaint, so if your wait reaches 14 days and nothing is resolved, our team will intervene and try to help.

Hopefully this will not be necessary and you will get your money sooner.

I will wait for an update.

há 8 meses

Very very good casino

rokselakamila
há 8 meses

Hi, what's good about this casino for you ? Anything in particular impress you ? 🙂

há 8 meses

I dont wanna give any star but I have to I won 1k when I try to withdrawal my money they cancel it 5 times they asking me to try another method and deposit again 20 euro 3 times I had to do that with another bank accounts so I lost 60 euro for nothing and im still waiting for my 1k another day they send me an email that they send my money and I have to ask my bank for further information I asked my bank and they told me that spinch don't send any money when I again talk with spinch they told me that I have to wait again for more information they lying all the time I think my money is gone I never get it so DONT PLAY AT SPINCH CASINO DIE LYING AND YOU WIL NOT GET ANY CENT OF THEM. day 7 they tol me we send you're money to youre bank but now its again a reject and my money is not on my bank but on the casino balance can someone help me I want my money back.

há 8 meses

they telling me all the time something else We are having technical issues on our site right now and will resolve them as soon as possible. Please be patient, your money will be fine.

this is what they tell now

its a lie people dont play here

há 8 meses

and now it is my problem I called my bank and they told me spinch never send any money I try it with 3 different bank accounts and 1 creditcard I called every bank all banks telling me spinch never send any CENT to you dont believe them and dont play here they dont pay you out


Cancellations come from the side of your payment processor, this is not our site's problem. Your request has been transferred to another department, we are trying to solve your problem as soon as possible.

há 8 meses

I apologize, I was wrong about that. Your payment method you are trying to withdraw to has canceled your withdrawal. Please wait, your request has been forwarded.

they dont even know what to say anymore when you talk about reviews I told them to put everyday 5 reviews until I get my money

há 8 meses

Hello, all.


If you are looking for casinos to enjoy, this is not it.


trust me whatever urge you have, is worth avoiding the suffering and tactics you get from a casino like this.


look for other providers, they lie, they are dishonest, they do not deserve your business, I had my balance drop from 500 to 300 in a split second playing 3 dollars a spin, went to chat, she says I lost it, I’m like how can I lose 200 bucks in 1 second playing 3 dollar spins, so they deduct and steal from your balance, they have no morals and there are soooo much better places to give your business, closed my account there and told them I will let ppl know so if you read this, exit the browser and search for a better one out there

Saminr
há 8 meses

Thank you for your posts and I hope we'll be able to help you out with this issue you're having at this casino. May I ask, when exactly was your withdrawal requested and if you went thru the verification process at this casino, please? I am just trying to figure out what could cause this delay, or as they told you, it could be some kind of technical issue.🤷‍♀️ Please give us any information you have, so we can have a chance to help.

há 8 meses

Hello, all.


If you are looking for casinos to enjoy, this is not it.


trust me whatever urge you have, is worth avoiding the suffering and tactics you get from a casino like this.


look for other providers, they lie, they are dishonest, they do not deserve your business, I had my balance drop from 500 to 300 in a split second playing 3 dollars a spin, went to chat, she says I lost it, I’m like how can I lose 200 bucks in 1 second playing 3 dollar spins, so they deduct and steal from your balance, they have no morals and there are soooo much better places to give your business, closed my account there and told them I will let ppl know so if you read this, exit the browser and search for a better one out there

há 8 meses

May I ask, if you've reported this issue at the casino anywhere? Have you asked the casino to send you the game history of your play, perhaps? They surely should be able to provide it and check what exactly has happened there, so you could prove everything you are saying here. Would you like us to help you somehow? Just tell us, please, if there's anything we can do. We'll wait for your reply.

há 8 meses

no I closed my account right away, wouldn’t ever deposit here again… so many better providers and casinos out there, these guys are very shady too, play somewhere that will be happy to pay you out, do more research and stay away from this one please

moe99
há 8 meses

They could've checked the game history and find out what was the issue, in my opinion. It is totally up to you, of course, what you do and thank you for sharing your experience, even though it was not a pleasant one.

há 3 meses

Olá pessoal,


O seguinte é que minha conta está totalmente verificada e recebi um pagamento na semana passada que estava imediatamente na minha conta depois que recebi a confirmação. Esta semana, solicitei outro pagamento que foi aprovado um dia depois ontem, mas meu dinheiro ainda não está na minha conta. Depois de perguntar ao cassino várias vezes, me disseram uma coisa diferente a cada vez. Perguntei ao meu banco e definitivamente nenhum dinheiro foi transferido pelo Spinch.


Como pode ser que estivesse lá imediatamente da última vez e não agora? Se eles usam transferência instantânea, certamente deveria estar lá imediatamente? Pode ser, claro, que eles tenham feito isso como uma transferência normal.


Queria abrir uma reclamação mas infelizmente depois da 3ª pergunta sou redirecionado para uma página em branco sem "próxima pergunta"


Espero que alguém aqui possa me ajudar com isso.

Traduzido automaticamente:
floriandieter
há 3 meses

Hello.

I can see that you have successfully submitted your complaint here with our team now. Nick has informed you there that they are not able to intervene yet as we give casinos 14 full days to proceed the payment.

I hope that you will be able to receive it shortly and there won't be any intervervantion necessary.

Do you have any explanation from the casino regarding this delay by now, perhaps?

Romi
há 3 meses

Bom dia Robin,

O suporte por e-mail me escreveu isto: "Da nossa parte, seu saque foi aprovado e processado, e os fundos foram transferidos para sua conta. Entre em contato com seu banco sobre esta solicitação. Também gostaria de informá-lo que os sistemas de pagamento podem levar até 5 dias para processar transações."


Minha pergunta sobre como foi reservado imediatamente da última vez, é claro, nunca foi respondida. Meu banco me diz que o dinheiro foi enviado. Em inglês simples, o cassino diz que terminamos, tudo está feito, resolva isso com o banco. O banco diz que não enviou nada, resolva isso com eles.

Pelo menos nenhum dinheiro foi recebido até agora.

Grande

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