Radka was referring to your complaint on our website. Dominika extended the timer because you didn't respond to her for a week and only provided her with some information yesterday. That's what Radka meant by the first attempt you missed. So try to be careful not to prolong the whole situation unnecessarily.
According to what they wrote to you, this is a common problem, so we'll have to wait for our team.😕
I was answering her just hours after she asked me some questions?
Yes, I saw that. I was just explaining what Radka meant by what she said. At the time she wrote it, you probably hadn't written your response to the complaint yet.
That's all.
I hope we can resolve this together with you.🙂
Aha. Yes, I am still waiting. Don’t know what’s going on.
Your complaint has been received by Martina, who will now contact the casino. We believe that this is the final stage and that things will move forward again.
Também estou aguardando o pagamento e a mesma desculpa se repete: o depósito é processado imediatamente, mas não consigo fazer o saque! É um golpe.
Olá, gostaria de saber se alguém está tendo problemas para sacar seus ganhos no Casino Spinit? Porque eu não consigo sacar meu dinheiro.
Could you please tell us what the exact issue is, though? Perhaps our complaint team could help.
AVOID SPINIT-CASINO!!! Dont deposit there!
This casino doesnt pay cashouts. Ive waited my KYC and cashout since 17.12.25. Casino doesnt verify documents and they block all cashouts. Impossible to get money out from there.
And Spinit doesnt communicate at all. Support is totally unresponsive. Ive tried to contact them dozen times. No answers at all in anything.
Please Casinoguru- downgrade their casino review and place them in to rogue-status. Its totally rogue casino!
Have they explained to you why they would block your account, though?
Have you thought about filing a complaint, perhaps?
Have they explained to you why they would block your account, though?
Have you thought about filing a complaint, perhaps?
Hi!
No, casino doesnt communicate at all. Impossible to get any answers for anything. Live chat doesnt know anything and gives only some runaround empty answers and just tells to wait. Ive sent also dozen emails but havent got any answers.
I can log into my account and play. Of course Im not atm. Only cashouts are blocked. KYC-docs have been on "checking"-status for weeks now.
This is also a warning to others that Spinit appears to be rogue casino and nobody should deposit there, at least now.
I have to look at the complaint, thanks 👍
Please submit it if you'd like our complaint team to look at your case, then.
Hello can I have your email ? I have same issue
Update! Spinit paid my cashout today so problem solved! It took over a month. Thank you for helping me! I think public pressure helped.
That s nice , i had 5000€ and like idiot i lose all , thinking they will never pay me
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