Subject: Request for Global Self-Exclusion and Marketing Removal
Dear Casino Guru team,
I would like to report an issue regarding Spinit Casino.
Due to past problem gambling issues, I no longer wish to receive any gambling-related promotions or offers. However, I continue to receive promotional emails from Spinit Casino, including bonus offers encouraging me to play again.
This is concerning for me because I am trying to stay away from gambling permanently. I have attached examples of recent promotional emails as proof.
Therefore, I would like to request assistance with the following:
1. Permanent self-exclusion from Spinit Casino.
2. Global self-exclusion from all casinos operated by the same company/group.
3. Complete removal of my email and phone number from all marketing communications, including email, SMS, and promotional messages from any brand within their group.
Because of my history with problem gambling, continuing to receive these promotions is harmful and undermines my efforts to stay away from gambling.
I kindly ask for your assistance in ensuring that my details are removed from all marketing databases and that I am permanently excluded from their entire network of casinos.
Thank you for your help.
Kind regards,
Marko
Hello, based on the nature of this form of post, I suggest you inform the casino in the first place. We have been discussing a lot already and thus I have to remind you that here on the forum, such requests merely serve as context but won't be fillfilled.
I understand what you are saying, and thank you for your report.
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