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há 9 meses

What do you mean by payout problems? That they have delays and such? I've looked at the complaints you've highlighted and the casino has one unresolved, which I wouldn't say is a bad thing at all, on the other hand.

Do you have any withdrawal problems too? 

há 9 meses

Just check the overall reviews.

And I don't think it's ok that nearly everyone has to wait weeks/months for a withdrawal.

Also made the same experience, and when I opened up a complaint on casino.guru it was going pretty fast. What a surprise...

há 9 meses

Why all the ratings on casinos here all good wen 100 percent the reviews are bad casion guru are as bad as any casino but like trust pilot wont allow real negitive reviews only fake 5 star reviews scum

há 9 meses

Perhaps the explanation is more bound to your expectations. In the other thread you said casinos are bad because of a lack of winnings, tons of deadspins, and spamming promotions. Your comments seem more akin to a resentful losing pattern than sound reasoning, not to mention their universal applicability. The reviews you submitted here primarily focus on losses. In simpler terms, we evaluate casinos differently here: they are not judged as bad or good based on winnings; instead, they are considered fair or unfair depending on their rules and ability to pay out optional winnings.

In my opinion, that's the matter too.


há 9 meses

Just check the overall reviews.

And I don't think it's ok that nearly everyone has to wait weeks/months for a withdrawal.

Also made the same experience, and when I opened up a complaint on casino.guru it was going pretty fast. What a surprise...

há 9 meses

Okay, and may I know where you filed a complaint against this casino? I don't see any, so maybe it would be good to say more. What specifically was the issue with the withdrawal, did it have a big delay? Are you still having this problem or are you describing something that happened in the past? 

há 9 meses

how this site has a 8.9 rating when its gonna take me a month to withdrawl 11K is beyond me, no one gives a shit about much other than how fast you can get paid. and this site is an absolute joke for withdrawl

jsteps433
há 8 meses

Yeah, the information about the withdrawal limits is available at the review of the casino, and if you'd like to learn more about how we review all of the online casinos, you can read about it here at any time.

We actually include more specifics there than the withdrawal time, you know.

If you experience any issue, though, we're here to help.

benzesalim299 apagou a publicação
benzesalim299 apagou a publicação
benzesalim299
há 8 meses

Hello,

well, none of those languages are my strong suit, so I have to rely on English auto-translate, and especially the second post is not very clear to me. However, it does not matter now because you should focus on the complaint for now. As you can see, Dominika needs you to provide more details.

Kindly respond to her here. 👈👈

If you need to also adjust the disputed amount correctly since it is now set to €500, the second post holds mention of a much larger amount. However, I still do not fully understand the details.

há 8 meses

https://vegasino-1110.com/ca/

Estou esperando 500 euros há uma semana e nada e eles dizem em 3 dias úteis

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mastera495
há 8 meses

Hey there.

I'm sorry to see another player in almost the same situation. If you consult the user reviews, you will sadly find out that delays are most common con for this casino. 🙁

Although I understand how this may sound, I recommend being patient. The withdrawal appears to have been accepted, and there haven't been any systematic issues so far, so it should arrive.

I wish I could do something for you. At least let's stay in touch to see when the money arrives.


Radka
há 8 meses

Já faz uma semana e eles não enviaram um único e-mail nem nada.

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mastera495
há 8 meses

Oh, that's very frustrating. To be honest, though, my colleagues from the complaint team will gladly help, but first the casino must be given 14 full days to resolve the withdrawal.

I apologize, but we must adhere to that rule. That's also why I suggested patience. 🙁

As I said earlier, I believe it should be just a matter of time, try to hold on, please.

Radka
há 8 meses

Eu sou o terceiro.


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há 8 meses

Já passaram mais de 3 dias úteis e a resposta no chat é sempre a mesma "está com um atraso mas asseguramos-lhe que vai correr tudo bem" "não trabalho no departamento financeiro mas eles já estão a par do atraso do seu levantamento" "a sua retirada está a ser processada". Isto para mim é só desculpas. Preciso do dinheiro na minha conta e preciso que cumpram com aquilo que têm estipulado no site.

há 8 meses

Já passaram mais de 3 dias úteis e a resposta no chat é sempre a mesma "está com um atraso mas asseguramos-lhe que vai correr tudo bem" "não trabalho no departamento financeiro mas eles já estão a par do atraso do seu levantamento" "a sua retirada está a ser processada". Isto para mim é só desculpas. Preciso do dinheiro na minha conta e preciso que cumpram com aquilo que têm estipulado no site.

há 8 meses

Greetings, unfortunately it is not always the case that what the casino has on the page is followed. There are several things that can happen in the withdrawals that can affect it negatively, but I believe that you will get your money as soon as possible, because if I were playing here, I wouldn't want to wait for a long time either. 

But sometimes you have to be patient and it's not possible to speed it up. 

What payment method did you use to withdraw please? 

há 8 meses

Eu sou o terceiro.


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há 8 meses

Pardon me, third, where exactly? In the withdrawal quote, perhaps? That would not be that bad, I guess. Well, let me know whether I guessed that right. 🙏

Jaro
há 8 meses

Foi a bank transfer.

Está em revisão à mais de 3 dias úteis.

Porque é que temos de esperar tanto tempo por algo que é nosso por direito, que arriscámos o nosso dinheiro?Seguimos as regras deles, jogamos pelas regras deles, mas no que toca a levantamentos, nem eles próprios seguem as próprias regras.

benzesalim299 apagou a publicação
há 8 meses

Solicitei um saque no dia 21 de maio. Eles sempre respondem que estou atrasado e se apressam. Tudo está horrível, nunca esperei tanto.


Hoje fiz um segundo saque de 400, mas temo que nunca serão pagos

Editado
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há 8 meses

Então, estou falando sobre a minha experiência com o Vegasino. Ganhei aqueles 3.000 euros, fiz três saques de 500, e eles me fizeram esperar 8 dias pelo primeiro saque de 500, o que foi justo, porque eu não achei que eles me pagariam. Joguei o resto do dinheiro fora, então eles pagam, mas fazem você esperar muito tempo, e na minha opinião, fazem isso só para te fazer perder as esperanças e você jogar tudo fora.

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