CasaFórumCasinosWinsmania Casino - discussão geral

Winsmania Casino - discussão geral (página 4)

há 10 meses por GODENKOR
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10.809 visualizações 88 respostas |
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1...3 4 5
há 9 meses

It looks like you’re actually siding with the casino, CasinoGuru?


Surely you can see the pattern here? Have a look on trustpilot they have fake reviews and so many band ones, especially with GB players..


Surely as your job running this website you can see exactly what’s going on here, unless you are involved with them? Which I don’t think you are ??


They are a 1000% a scam, I can’t tell straight away now after doing my research. They have even replaced already the merchant account that was blocked.


They are rude, even if you are nice to them, you still get blocked and suspended.


Explain why on Trustpilot (please check) person after person saying they verify the account and the casino keep saying they’re processing the withdrawal and then suddenly the users accounts blocked. It’s a regular thing with them. It’s so obvious!!


há 9 meses

We are, actually, not siding with any casino, as you are trying to say here. We are mostly on players side, whenever we have a good proof that a casino is not being fair. Of course, it always goes also the other way around, whenever we believe, after seeing the proof of that, that a player is trying to "harm", in some way, the casino, we will turn to its side. We believe in fair play, and that is what we are trying to achieve here, in Casino Guru, really.

We always try to "examine" every user review, which comes to our hand, and not to let slipped any fake ones. I do not know, how the other sites work, to tell you the truth, I can just speak from our point of view.

I really am sorry for the complications you're experiencing at this casino, an am sure our team will do whatever it's in their hands to help you out. There is no need to do any accusations, though. We are here to help players, for free, and willing to do as much as possible to achieve the best solution.

há 9 meses

não brinque lá sozinho......

Traduzido automaticamente:
vanya.tkach
há 9 meses

Sorry, was this comment meant for someone specific, perhaps? Try to use the "reply" button next time, so the person can be notified.

há 8 meses

I have been waiting a few days now for my withdrawal of 250 pound online chat don't reply to me anymore I also have 3 thousand in account which I can't withdraw untill the 250 as been processed what can I do. The site is winsmania. Casino guru can you help me.

Editado pelo autor há 8 meses
ianparni
há 8 meses

May I ask how many days are you waiting, exactly, please? We actually give casinos 14 full days to proceed the payment, especially if it's the first one. Is your account fully verified at this casino? Will wait for your reply.

Romi
há 8 meses

Oh ok it is my first withdrawal and only done the 26th i didnt knoe it could take up to 14 days or is that just how long you guve before getting in touch. when I read reviews I became worried I spoke on live chat Friday they said by end of day then they would not respond to me then did today and said same thing but still nothing. Yes I am fully verified

há 8 meses

As I previously mentioned, this site is fake and they will never pay anyone.

há 8 meses

ele está certo, eles não pagam

Traduzido automaticamente:
há 8 meses

Oh ok it is my first withdrawal and only done the 26th i didnt knoe it could take up to 14 days or is that just how long you guve before getting in touch. when I read reviews I became worried I spoke on live chat Friday they said by end of day then they would not respond to me then did today and said same thing but still nothing. Yes I am fully verified

há 8 meses

Yes it's as you say, we give casinos 14 days to sort out the withdrawal process and if that doesn't happen then we contact the casino once our team has all the relevant information from you.

So you'll have to be a bit patient, as there are holidays and so on. I strongly believe that you will get your money as soon as possible. 

Of course, if not, be sure to let us know, we'll be here. 🙂

há 8 meses

As I previously mentioned, this site is fake and they will never pay anyone.

há 8 meses

Hi, I see that your complaint is still open and Petronela is waiting for an answer. Are you still interested or not at all ? 

Editado pelo autor há 8 meses
Jaro
há 8 meses

Ok thank you

ianparni
há 8 meses

You’ve been scammed mate, they are as fake as they come.

Jaro
há 8 meses

I’ll just have to accept the lost from these criminals.

scottyc
há 8 meses

Our team is actually waiting for you to update your complaint, so, please do so as soon as possible, otherwise there will be no possibility to get it solved.

há 7 meses

Boa noite, quero sua ajuda, quero que me ajudem com o cassino, não consigo encontrar uma forma de fazer um depósito, o primeiro depósito me foi dado e o bônus de boas-vindas, perdi e queimei o bônus e alcancei uma quantia muito boa de 5840 euros e hoje às 4h30 quando entrei na minha conta meu saldo é 0 o dinheiro foi retirado da minha conta liguei para a representante do atendimento ao cliente e ela não me disse nada a única coisa que ela me diz é para escrever para o imail S upport@winsmania.com temos um grande problema quando chegamos a um bom quanto eles não nos dão o dinheiro perdemos milhares de euros estou aguardando uma resposta só você pode nos ajudar muito obrigado

Traduzido automaticamente:
rina123
há 7 meses

Sorry about the issue you are having at this casino. Have you gotten any answers from the support team regarding all this, perhaps? Did you request a withdrawal, and only after that did your money disappear from your account? Am I right?

Will wait for your reply here.

há 7 meses

Meu dinheiro desapareceu da minha conta o atendimento ao cliente não é nada educado, eles não explicam nada, apenas dizem, envie mensagens e entraremos em contato com você. Enviei 2 mensagens sem resposta, estou muito decepcionado

Traduzido automaticamente:
rina123
há 7 meses

Please don’t fall for this scam casino


I warned people not to play here


You won’t get a penny out of them

há 7 meses

ele está certo, é um cassino.........

Traduzido automaticamente:
scottyc
há 7 meses

Muito obrigado, não sabia que eram golpistas

Traduzido automaticamente:
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