How to contact the Antillephone N.V. (Curaçao) licensing authority (página 23)

No problem, that's why we're here and we're having conversations so we can understand and try to solve problems so we can help each other!

Κανένα πρόβλημα γι αυτό είμαστε εδώ καί κάνουμε συνομιλίες ώστε νά καταλαβαίνουμε και να προσπαθούμε νά λύσουμε τα πρόβλημα ώστε νά βοηθάμε ο ένας τόν άλλον!

No, casinos in Greece, from what I understand, do not have any specific rules on bets. From what I know, they definitely have a limit on the bonus market.

Όχι τα καζίνο στην Ελλάδα από ότι έχω καταλάβει δεν έχουν κάποιον συγκεκριμένο κανόνα στα πονταρίσματα από ότι ξέρω σίγουρα έχουν ένα όριο στην αγορά του μπόνους

Agradeço a sua compreensão. Você está certo, como sempre, eu acho. 🙂

Tenho uma ideia: você me diz de qual cassino estamos falando e eu dou uma olhada nos termos e bônus. Talvez eu tenha a sorte de descobrir algo útil. Você fez alguma reclamação? Pelo que li até agora, obviamente o cassino pode achar que sua abordagem e decisão são aceitáveis, mas não vejo problema em analisar mais a fundo, porque, como eu disse, não consegui encontrar nada particularmente contrário às regras com base em nossa breve conversa aqui.

Eu sempre prefiro explicações claras e parece que você não recebeu nenhuma.

Thank you very much, I am flattered by your comment! I try to be honest, I don't know if I am right in all circumstances! I will tell you if you are willing to do this for me! It is the bettson casino which is licensed in Malta

Ευχαριστώ πολύ με κολακεύει το σχόλιο σας! Προσπαθώ να είμαι ειλικρινής δεν γνωρίζω αν έχω δίκιο σε όλες τις περιστάσεις! Θα σας πω εφόσον έχετε την διάθεση να το κάνετε αυτό για μένα! Είναι το καζίνο της bettson το οποίο έχει άδεια στην Malta

Você parece exatamente esse tipo de pessoa para mim. 🙂

Então, Bettson. O que significa que há uma reclamação envolvida, legal! Engraçado ver que o representante do cassino acabou de ser convidado a se juntar à reclamação, porque espero que ele me dê argumentos claros. De qualquer forma, vou ver quais informações consigo reunir.

O termo "6.4.1 Termos Especiais e Regulamentos de Recompensas" inclui várias subcategorias; portanto, eu esperaria uma letra também. Na verdade, começa com A e termina com L. Se me permite a ousadia, sem a letra, poderia ser literalmente qualquer coisa, desde

R: O bônus de "Boas-vindas" está disponível apenas para novos clientes que abrirem uma conta.

para

L: "A qualquer momento, podemos decidir verificar todos os arquivos e transações do jogo e/ou monitorar o uso de um Bônus por você ou encerrar sua Conta."

Fico feliz que você tenha reclamado, e Matěj parece ser a pessoa ideal para tais confrontos, até onde posso concluir.

Yes, basically, if everything is correct and there is no subcategory of lies like every time, I think I have nothing to worry about when I have all of you against me! I want other players and participants to see this about the support team you provide so that they know that they are dealing with a team that is truly willing to help in all situations! As long as there are players willing and participating in all the questions provided to them by either the casino guru or the corresponding casino!

Now all that's left is time to see what happens.

Ναι βασικά άμα όλα είναι σωστά και δεν υπάρχει κάποια υποκατηγορία ψέμα όπως κάθε φορά νομίζω δεν έχω κάτι να ανησυχήσω όταν έχω απέναντι όλους εσάς! Θέλω να το δούνε κι άλλοι παίκτες και συμμετέχοντες αυτό για την ομάδα υποστήριξης που παρέχετε για να ξέρουν ότι έχουν να κάνουνε με μία ομάδα η οποία πραγματικά είναι πρόθυμη να βοηθήσει σε όλες τις καταστάσεις! Αρκεί να είναι εκεί παίκτες πρόθυμοι και να συμμετέχουνε σε όλες τις ερωτήσεις που τους παρέχει είτε το καζίνο γκουρού είτε το ανάλογο καζίνο!

Τώρα μένει ο μόνο χρόνος ώστε να δούμε τι θα γίνει

And in general, a casino should, when someone creates an account and especially when they proceed with identification and the casino itself approves that they have been identified, it is a foul with the pros and closes the account like that on a whim! Therefore, the customer then deposits money, the customer, each customer, can bet a lot of money and lose, that is, then the casino will come forward and tell him what you have lost, for example, if it is 500 1,000 €, we will give it back to you, so it closes?

Και γενικά ενα καζίνο θα πρέπει όταν κάποιος δημιουργεί λογαριασμό και ειδικά όταν προχωράει σε ταυτοποίηση και εγκρίνει το ίδιο το καζίνο ότι ταυτοποιήθηκε είναι φάουλ με τα ανά του κλείνει το λογαριασμό έτσι από καπρίτσιο! Επομένως ο πελάτης μετά καταθέτει χρήματα μπορεί ο πελάτης ο κάθε πελάτης να ποντάρει αρκετά χρήματα και να χάσει δηλαδή μετά θα βγει το καζίνο μπροστά και θα του πει ό,τι έχεις χάσει π.χ άμα είναι 500 1.000€ θα στα δώσουμε πίσω από κλείεται οπότε?

Hum, não tenho certeza se entendi tudo bem, então desculpem os possíveis mal-entendidos, mas acho que entendo que, quando uma conta é verificada e aprovada por um cassino, os jogadores esperam poder usá-la normalmente, então, ter a conta fechada repentinamente sem uma explicação clara pode parecer extremamente injusto, especialmente se o dinheiro já tiver sido depositado ou as apostas já tiverem sido feitas. É isso aí!

Infelizmente, na prática, mesmo após uma verificação bem-sucedida, os cassinos ainda podem encontrar motivos para bloquear uma conta, por exemplo, durante verificações relacionadas a padrões de jogo, detalhes duplicados ou violações de termos dos quais os jogadores podem nem estar cientes. O problema é que essas decisões nem sempre são comunicadas com clareza, o que, compreensivelmente, dá a impressão de que a conta foi encerrada "por capricho". Como neste caso, eu acho.

Geralmente, os cassinos não fazem reembolsos de dinheiro que já foi apostado ou perdido, por isso é muito importante entender por que a conta foi fechada e qual era o saldo naquele momento.

Então, aprecio ambas as postagens e estou ansioso para ver o que o representante do cassino tem a dizer sobre isso.

Okay, let's accept all of this then and let's assume that there is a way for casinos to get their way through the small print in the terms! Anyway, before I play at any casino, I read the terms very carefully so that I have some security in such a case! Now, as you say, my dear, we will see what they have to say!

Ωραία ας δεχτούμε τότε όλα αυτά και ας3 υποθέσουμε ότι υπάρχει δηλαδή ένας τρόπος τά καζίνο να ανακτούν δίκιο μέσα από μικρά γράμματα στους όρους! Εγώ πάντως πρώτου παίξω σε όποιο δήποτε καζίνο διάβασα πολύ καλά τούς όρους ώστε να έχω μια ασφάλεια σε περίπτωση τέτοια! Τώρα όπως λέτε και εσείς αγαπημένη θα δούμε τι έχουν να πουν!

O tempo dirá o que vale a pena aceitar e o que não vale, eu diria. Por favor, mantenham contato caso eu perca algum detalhe importante em relação à reclamação. 🙏

Yes, of course I am active and if you need any relevant information or anything, I am here!!! I fully understand and appreciate the struggle you are going through and the help you provide on the website, so I am waiting!

Ναι εννοείται είμαι ενεργός και αν χρειαστεί κάποια σχετική πληροφορία να σάς παρέχω η ότι δήποτε είμαι εδώ !!! Καταλαβαίνω και κατανοώ πλήρως τον αγώνα που κάνετε και τη βοήθεια που παρέχετε στην ιστοσελίδα οπότε είμαι σε αναμονή!

Só espero que haja uma resposta... vamos esperar para ver!

Ok yes I hope so

Οκ ναι μακάρι

Obrigado pela informação!

"I have noticed that in Greek casinos (online or play OPAP) when you deposit €100, the money "goes away" very quickly. On the contrary, in foreign casinos they give bonuses, you play more and enjoy the game better. I'm not saying that you don't lose — you lose everywhere — but the gaming experience is more fun in foreign casinos. For me, the difference is the enjoyment and the time you are given to play."

«Έχω παρατηρήσει ότι στα ελληνικά καζίνο (online ή play ΟΠΑΠ) όταν βάζεις 100€, τα χρήματα «φεύγουν» πολύ γρήγορα. Αντίθετα, στα ξένα καζίνο δίνουν μπόνους, παίζεις περισσότερο και απολαμβάνεις καλύτερα το παιχνίδι. Δεν λέω ότι δεν χάνεις — χάνεις παντού — αλλά η εμπειρία στο παιχνίδι είναι πιο διασκεδαστική στα ξένα καζίνο. Για μένα, η διαφορά είναι η απόλαυση και ο χρόνος που σου δίνεται να παίξεις.»

Isso é interessante de se pensar. Você diria que os jogos são menos lucrativos do que eram, e talvez até ainda sejam, nos cassinos licenciados ou sediados na Alemanha? Quero dizer, o imposto por rodada ou aposta, talvez? Ou você vê isso como uma coincidência?

"It's certainly not a coincidence. The difference I feel is mainly about the playing time and the sense of fun. In Greek casinos, bonus restrictions and possibly tax or regulatory factors make the money "go away" faster. In foreign casinos, even if you lose, the bonuses and free spins give you more time to play and enjoy the game."

«Σίγουρα δεν είναι τυχαίο. Η διαφορά που νιώθω αφορά κυρίως τον χρόνο παιχνιδιού και την αίσθηση διασκέδασης. Στα ελληνικά καζίνο, οι περιορισμοί στα μπόνους και πιθανώς οι φορολογικοί ή ρυθμιστικοί παράγοντες κάνουν τα χρήματα να "φεύγουν" πιο γρήγορα. Στα ξένα καζίνο, ακόμη κι αν χάνεις, τα μπόνους και τα free spins σου δίνουν περισσότερο χρόνο για να παίξεις και να απολαύσεις το παιχνίδι.»

Essa foi praticamente a minha comparação com o modelo alemão. Sinceramente, acho que explica bem por que tantos jogadores jogam fora de suas licenças locais.

> The main difference I feel between Greek and foreign casinos concerns the playing time and the sense of fun. In Greek casinos, bonus restrictions and regulatory or tax factors make the money "go away" faster, limiting the enjoyment. On the contrary, in foreign casinos, even if you lose, bonuses and free spins allow for more playing time and more fun. This difference explains why many players prefer to play outside of local licensing.

> Η βασική διαφορά που νιώθω ανάμεσα στα ελληνικά και στα ξένα καζίνο αφορά τον χρόνο παιχνιδιού και την αίσθηση διασκέδασης. Στα ελληνικά καζίνο, οι περιορισμοί στα μπόνους και οι ρυθμιστικοί ή φορολογικοί παράγοντες κάνουν τα χρήματα να "φεύγουν" πιο γρήγορα, περιορίζοντας την απόλαυση. Αντίθετα, στα ξένα καζίνο, ακόμη κι αν χάνεις, τα μπόνους και τα free spins επιτρέπουν περισσότερο χρόνο παιχνιδιού και μεγαλύτερη διασκέδαση. Αυτή η διαφορά εξηγεί γιατί πολλοί παίκτες προτιμούν να παίζουν εκτός της τοπικής αδειοδότησης.

Obrigado pela sua resposta.

Giros/apostas tributados, na minha opinião, fazem sentido financeiro, mas devem ter sido aprovados por alguém que nunca ouviu falar de vantagem da casa ou RTP. Alguém que não estava muito familiarizado com jogos de azar.