It's definitely not fun if the casino can't tell you anything and you just keep waiting and basically don't know anything relevant.
But what did you talk to them about over the weekend ? Did you notice any small progress or no development at all ?
They said they will process a manual address. That was Sunday. I said then all they needed but no response since
Let's see what happens in the next few days and if they manage to send you the money. I wish it was possible to speed it up or help more, but unfortunately we have to wait for the casino.
I hope this will all be sorted out. 😕
It is said you guys from Casino Guru team are still leaving their safety index at 7.5? What do you need to hear from players to possibly take some action or remove them from your site?
You are even worst with promoting such casinos as they are on their own.
It is enough that they don't have a licence.
Their safety index is still at the same point because even if the players have shared something, their complaints are mostly solved. Not a single complaint is unresolved, so I suppose that's the main reason why they are staying where they are.
We don't give casinos away from our site even if they have a safety index of 0. That's what it's all about, so that you can see as much information as possible about the bad casinos and not go there to play. Just because they're on our site doesn't mean we promote them, even if you're not the first to say so.
However, as I see it, with this casino we are just starting to collect some new information from players, so it is difficult to evaluate from the beginning how they will behave.
But I saw that you've established a complaint. So what happened here ? Is there a problem with the withdrawal or something else?
As for the license, I already gave it to our data team to check and they said that this is a casino from Adonio N.V. and therefore this casino has a license but it doesn't have a validator on the site. So that's what we found out.
Now I will wait for your reply and it would also be useful if you would answer Kristine, who has already responded to your complaint.
I'll keep my fingers crossed that this will be resolved. 🤞☘️
Conseguiram receber o vosso dinheiro?
Conseguiu receber o seu dinheiro?
Conseguiu ter o seu dinheiro?
Hello, I see you're interested in whether the players got the money. Are you waiting for some withdrawal here too ? Or did you come across this casino and wanted to know how the other players were doing ?
Sim também estou a espera de uma retirada, que está bem atrasada! Queria saber se o caso dos outros jogadores ficou resolvido
Eu não eliminei, aliás até gostaria de saber a sua opinião sobre essa plataforma
I have a balance of 4200. a withdrawal request can be made with a limit of 800 euros. I have been waiting for it to be processed for 3 days. the withdrawal request has been waiting for approval for 3 days.
Hi!
I honestly can't figure out whether you already received a portion of the sum, or whether you're still waiting for it. In any case, I believe a few additional details will only improve the overall understanding.
Have you ever withdrawn from this casino before? Is this your first occasion? What about the account verification? Has it been cleared out?
Don't hesitate to add anything you deem worth saying, of course.
no money has been deposited to my account. this is the first time I'm going to withdraw money. i've been waiting for 3 days. the account has not been asked to be verified. everyone in the forum says that they are complaining. i'm just waiting. i sent a message to the live support line. he says he will be admitted soon. it's a strange situation. we're just waiting
Yes, I know that sometimes it may not be pleasant at all and the waiting is difficult. But do I understand correctly that your withdrawal has already been approved and now you are just waiting for it to arrive in your account ? What payment method did you use ?
no, it's definitely not approved. I don't think I'll get paid. I'm waiting.
If casino will not communicate with you and you won't have your money, you can use our free feature- complaint. For the time being I would not be skeptical because I don't think you wait that long, so a little patience.
Anything changes, feel free to let me know.
Fiz um saque de 500 euros no dia 18/07/2024 e hoje, 29/07/2024, não recebi o dinheiro. Primeiro, dizem-me que a transferência já foi feita e que tenho que esperar, quando eles próprios me disseram isso de 3 a 5 dias úteis.
Aí outro colega me diz que já fizeram e que devo ligar para o meu banco para que me passem os dados, entro em contato com o meu banco e eles me pedem o código ARN da transação, que até o momento não me deram eu também. enviado.
Para piorar a situação, outro colega me diz que o saque não foi feito porque minha conta não foi verificada, bem, eu digo a ele como faço se nada parece ser capaz de fazer e ele me diz para deletar o cache etc etc e sai da conversa, começo a conversar com outro colega dele e conto o que o colega dele me contou e o mesmo colega me diz que não é o caso e não tem nada a ver com a aposentadoria, ao que pergunto novamente como esta indo. do meu levantamento e ele diz-me que tenho que esperar, peço-lhe o código ARN e ele diz-me que tenho que esperar, por isso não sei o que pensar dos 500 euros que retiro
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