Olá, também estou fazendo algumas pesquisas sobre o dg online e também consegui falar com o proprietário, mas não tenho endereço de e-mail. @mizu é o único que pode nos ajudar... enquanto isso, continuo minha pesquisa, mas se alguém estiver disposto a ajudar, pode compartilhar as informações aqui.
Eu também, mas nunca recebi uma resposta, também encontrei um site que está sediado na África. Não acho que seja este. Meu banco só diz que a sede é em Londres, não pode me dizer mais nada, embora eles tenham me dito que posso iniciar a reclamação mesmo que eu não tenha contatado o comerciante
Onlined*dg - I have found business owner but can only find business address I need someone who speaks Dutch to assist me with accessing KVK to order business profile to see if there are anymore details.
Bank Transfers - the document I have created has been looked over by a solicitor and I am advised it is legally sound so I am sending off today to all involved. Let’s see if any of them will play by the law ! Once I have any feedback will let you all know.
Are you sure mate? Mine were registered in India via my Google pay and had the location, can't seem to access it anymore tho. I have found this then.
Verifiquei o site, parece confiável. Na minha carteira da Apple não me dá a localização, o banco diz Londres, mas tentarei enviar um e-mail para esse endereço e ver se ele responde.
Mine was 100000% in India on Google pay! I just can't seem to access it anymore
o meu é precisamente: ONLNDG*BB
To be honest, Monzo haven’t been great at keeping things on track. They seem a bit all over the place when it comes to handling disputes. For a Mastercard chargeback, the process should take around 45 days, but they don’t really tell you that, instead, they just say it can take up to 12 weeks. It feels like they do that to give themselves extra time, which makes it hard to know what’s really going on. It honestly makes me question whether they’re properly set up to handle disputes at all.
To be honest, Monzo haven’t been great at keeping things on track. They seem a bit all over the place when it comes to handling disputes. For a Mastercard chargeback, the process should take around 45 days, but they don’t really tell you that, instead, they just say it can take up to 12 weeks. It feels like they do that to give themselves extra time, which makes it hard to know what’s really going on. It honestly makes me question whether they’re properly set up to handle disputes at all.
Surely that's something that financial regulators can look into not just the ombudsman? FCA etc? They should have a strict complaints procedure in place and clear policies
Oi,
Eu estaria interessado em ajuda.
Guys just a reminder - don’t be paying ANYONE for services on here. A lot of the information can be found if you search at the top for the companies you are looking for. Use chat gpt for complaints, emails etc to help your case. Theres a few people offering help & then once you email them they will tell you they are charging a fee for the information. It makes them no better than the scumbags we are trying to get our money back from.
for those who were needing information for TERRVERS:
support&gainkit.com
interray.ltd@gmail.com
they are the emails for them. They don’t respond however if you send them an email stating you haven’t received any goods or services it can help with going to the bank to chargeback.
bem dito! este fórum nasceu com o propósito de ajudar uns aos outros e não tirar dinheiro de alguém que talvez esteja desesperado e também possa cair nisso. na minha ajuda quando sei o e-mail de contato de algum comerciante, acho que é uma ajuda mútua. hoje eu ajudo você, amanhã você me ajuda. em cerca de 1 ano obtive reembolsos de pelo menos 10 comerciantes, então, por experiência, digo que se você dedicar 5 minutos para fazer uma pesquisa, 70% dos comerciantes sempre podem ser encontrados, especialmente as lojas de skins.
esse DG ONLINE é amaldiçoado!
I’ve tried both of those emails.
Starling rejected the claim saying they can’t handle gambling disputes, even though I claimed goods or services not received!
Now I’m waiting for an official reply to a complaint before going to FOS.
I have different ones
online*dg
onlind*ddg
Onlined
Go on their website Gainkit.com - it’s a digital skins site to buy add ons for games. The MCC they use is digital games, not gambling.
hopefully this helps
I’m sure between us with a little bit of digging we can track them down
Judging by bank statement it says
Onlined (Onlined*dg) with category Digital Goods – Games.
The location you see may reflect the merchant's headquarters instead of the actual transaction location (7 Bell Yard, London, England, Wc2a 2jr, BN1 4DU, London, GB).
I previously raised a complaint with Monzo about poor service and serious delays, which they acknowledged and compensated me for. But unfortunately, nothing seems to have changed I’m still experiencing very slow, unhelpful service. I should have had a chargeback resolved a week ago now according to Mastercard rules yet Ive still not had a response despite reaching out by email. The way they’re handling disputes continues to fall outside expected timeframes, including those set by the FCA and Mastercard. It’s frustrating because it feels like they haven’t learned from the previous issues at all.
Eu tenho
dg*bb online
dgdmnd online
Minha categoria é entretenimento, mas tenho quase certeza, como você disse, de que é algum site que vende jogos digitais. Você só precisa descobrir qual
Thanks!
How would you approach FOS about this?
I have 4 transactions totaling around £2k.
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