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CasaFórumDiscussão Geral sobre o JogoQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (página 972)

3.650.034 visualizações 19.856 respostas |
há 2 anos
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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Chloe99
há 2 meses

Hi chole what other payments are swipez linked 2 other than the E00 ones please is there anymore ?

há 2 meses

Hi chole what other payments are swipez linked 2 other than the E00 ones please is there anymore ?

há 2 meses

Dsolpay and Solpay

bwastook
há 2 meses

A55.tech ask you imtitte cahrhecaks then refund right away had about 2 grand wuth tbem got it all back so quick

jimmi88
há 2 meses

Bastard don't think I have them ha

Danixxx
há 2 meses

So I understand that the a55 returns what is the address?

Player0007
há 2 meses

Yes got all mine back they said go through bank for chargebacks cant remember if I did or they just refunded , as I sent another email stating ,


Dear A55 Operations,


Editado
há 2 meses

Yes got all mine back they said go through bank for chargebacks cant remember if I did or they just refunded , as I sent another email stating ,


Dear A55 Operations,


há 2 meses



Your response is unacceptable. A55.tech directly processed my payments to ChipStars.bet. By doing so, your company enabled gambling transactions and facilitated the circumvention of consumer protections designed to safeguard vulnerable individuals.


As the payment processor, A55.tech is directly responsible for allowing these transactions to take place. This is not a matter for my bank – the harm was caused because your systems were used to process gambling payments that should never have been approved.


I therefore demand:


1. A full refund of all transactions listed in my original complaint.



2. Written confirmation of the merchant(s) you processed these payments for.




If you fail to act, I will escalate this matter to:


The Financial Conduct Authority (FCA)


The Payment Systems Regulator (PSR)


Relevant regulators in your jurisdiction


And I will pursue legal action against A55.tech for negligence and for facilitating gambling transactions that caused me significant harm.



You are being given a final opportunity to resolve this directly. If I do not receive a satisfactory response within 7 calendar days, escalation will proceed without further notice.

Put in my card details at end ofbthe email , and then am sure soon as I chargenack they accepted right away

[email protected]

Good luck , mine was just under 2 grand refunded in full











Danixxx
há 2 meses

Thank you 🙂

Player0007
há 2 meses

Your welcome, ks it likely my refund will come tomorrow from mbmramp still in escalated since Wednesday night

há 2 meses

I think payaut (payacctopup, London 9 HT) is nuvei.

Danixxx
há 2 meses

"My ticket has gone from open to escalated does this mean there processing my refund please ?"


My ticket was closed after my first Mail. This Mail i used in other cases ( Depify etc. ) and it works. I have answerd after they said they cant do anything. Will my ticket open again?


What should i do now? Thx 4 help

há 2 meses

I’ve got an MCC of 8299 which is schools and education - has anyone created invoices for this or how would I go about getting evidence of no goods received?

há 2 meses

Finally got one respond and merchant says services were fully provided so no refund…. What should I respond?

MarkP
há 2 meses

Hi mark,

can you help me with contact details for Floxyhealth?

thanks

V

SirConnection
há 2 meses

Who for sorry ?

Vee7842
há 2 meses

Floxydy (also known as Floxybeaty) is trying to make a fool out of me, claiming they have nothing to do with those transactions, that there are no orders in their system, and that their payment provider can’t see them either. I have reported them to all the relevant authorities in the Czech Republic.

jimmi88
há 2 meses

I have transactions made through Nigerian companies. They refuse to cooperate at all, so I have reported them to all the authorities in Nigeria.

há 2 meses

Anyone knows the real owner of LuckyGem casino? They promised me a refund months ago but still don’t have anything.

há 2 meses

Response received from Kryptonim after only a few hours:


Thank you for reaching out. We have reviewed your concerns and wish to clarify the following:


The transaction descriptors associated with your purchase are assigned in accordance with standard payment processing protocols. While descriptors may vary slightly due to banking systems and intermediary processing, they remain compliant with the relevant regulations. We do not manipulate or misrepresent transaction details, nor do we engage in any form of transaction laundering.


Our company operates as a cryptocurrency exchange and does not function as a payment processor for third parties. The Merchant Category Code (MCC) assigned to our transactions is fully compliant with Visa and Mastercard regulations, and we do not alter MCC classifications to bypass banking restrictions. Any claims suggesting otherwise are unfounded.


All transactions processed on our platform require explicit authorization by the customer through their banking institution. If you have a gambling block on your account, we advise you to contact your bank directly to understand how the transaction was processed. We do not have control over banking-level restrictions imposed on individual accounts.


Chargebacks are a remedy for unauthorized or fraudulent transactions. However, your transaction(s) was authorized using your payment details, and the cryptocurrency was delivered to the wallet address specified during checkout. As such, a chargeback claim would not be valid.


 While we maintain that the transaction was legitimate and correctly processed, we are willing to issue a courtesy refund due to the fact that we are conducting an internal review, which may require technical improvements. These improvements can be time-consuming, delaying the appropriate resolution of your case. This refund does not imply any wrongdoing on our part but reflects our commitment to maintaining service integrity and customer satisfaction.


Before the funds can be returned, we kindly request you fulfill the below conditions for verification purposes; this is a standard protocol mandated for regulatory reasons. To proceed, we kindly request the following:


well worth emailing them.

há 2 meses

Hi


what did you write to them roughly, I have reached out to them before and they didn’t offer any refund I was just shut down. This looks like good news

Player0007
há 2 meses

My ticket stikk says escalated been like this since we'd night what do you think is happening 🤔

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