I won 5K (without bonus) and they wanted proof of my old (non existent) cards as well. I sent statements and all sorts of stuff - but they still insisted on seeing the (invalid, already destroyed) card. In the end I checked Trustpilot and realised that I had no chance to get the money, gambled it away, closed the account and wrote to them not to contact me again.
Well, in the last 6 weeks I received 2 calls from a guy called Simon. When I told him, that I closed my account and do not appreciate unsolicited calls, he hung up on me. I´´ have already banned several of their mobile numbers, but they seem to have an unlimited amount of sim-cards. I am not amused.
- pay-out (not)
- nuisance calls
- re-opening accounts after 6 weeks, even for gambling addicts