Avaliação Richard Casino

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Métodos de pagamento

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Limites de levantamento

por dia

4.000 $

Proprietário Hollycorn N.V.

Estabelecidos 2023

Receitas anuais Estimadas

> 5.000.000 $

Autoridades de Licenciamento

Curaçao (Curaçao Gaming Control Board)

Vista GeralBónusAvaliações dos utilizadores40Índice de SegurançaDiscussão9Métodos de pagamento42

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Avaliação Richard Casino

Avaliamos Richard Casino completamente e atribuímos um Índice de Segurança alto,o que significa que é um ótimo casino para apostar. Na nossa avaliação, nós consideramos as reclamações dos jogadores sobre o casino, receitas estimadas, licença, genuinidade dos jogos, qualidade do apoio ao cliente, imparcialidade dos termos e condições, limites de ganhos e levantamentos, entre outros fatores. Porque Richard Casino está relacionado com outros casinos online abaixo listados, a sua classificação é também influenciada por eles. Leia a avaliação completa e aprenda mais sobre este casino.

De acordo com a nossa pesquisa e estimativas, Richard Casino é um casino online pequeno no que diz respeito a receitas. Pertence a um grupo de casinos com receitas combinadas um pouco elevadas, porém apenas vamos classificar como um grupo de média dimensão apenas. As receitas de um casino são um fator importante, quanto maiores forem os casinos menos problemas devem ter para pagar grandes ganhos, ao passo que pequenos casinos podem potencialmente resistir se tentar ganhar mesmo em grande.

Nós encontramos reclamações não relevantes sobre este casino.

Baseado em toda a informação mencionada nesta avaliação, podemos dizer conclusivamente que Richard Casino é um casino online muito bom. Pode esperar ser bem tratado e ter uma experiência agradável se escolher jogar aqui.

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Bónus

Bónus sem Depósito:

Indisponível

Bónus com Depósito:

Indisponível

Métodos de pagamento

Mostrar todos (42)

Limites de levantamento

por dia

4.000 $

Jogos
Mostrar todos

Slots

Roleta

Blackjack

Sem apostas

Vídeo poker

Bingo

Baccarat

Jogos com jackpot

Jogos ao vivo

Sem poker

Jogos com Dados

Keno

Raspadinhas

Sem apostas em eSports

Jogos Crash

Opções de idioma

Website em Inglês

Todas os idiomas (6)

Apoio ao cliente em inglês

Todas os idiomas (6)

Chat ao vivo em inglês

Todas os idiomas (6)

Fornecedores do jogo
Mostrar todos (115)
Fornecedores do jogo (115)

CAPTURAS DE ECRÃ DO CASINO

Positivos

Bons limites de levantamentos mensais
Deposite, jogue e levante em Bitcoin
Apoio por chat ao vivo disponível 24/7
Grande oferta de fornecedores de jogos
Vasto leque de moedas

Negativos

Muitos países restritos
Nem todos os métodos de pagamento estão disponíveis para todos os países

Factos interessantes

Pequeno cassino internacional
O suporte ao chat ao vivo usa o recurso de tradução automática para alguns idiomas
Os depósitos precisam ser apostados 3x antes que uma retirada seja solicitada

Autor & Avaliador: Ayberk Ayan Última atualização: 05/08/2024 Algo incorreto ou em falta? Comunique

Bónus Richard Casino

Procure todos os bónus oferecidos por Richard Casino, incluindo as ofertas de bónus sem depósito e bónus de boas-vindas no primeiro depósito.

Casino Guru

Queremos que os jogadores compreendam o jogo.

Avaliação dos utilizadores de Richard Casino

Este é um lugar para partilhar as suas experiências no(a) Richard Casino. Leia o que outros jogadores escreveram ou escreva sua própria crítica e deixe todos conhecerem suas qualidades positivas e negativas com base em sua experiência pessoal.

Avaliação dos utilizadores:

Ótimo

Classificado por 40 utilizadores

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Casino Guru

Queremos que os jogadores compreendam o jogo.

Mike_Fisher

Visitante

Canadá

• há uma semana

Richard Casino? Oh man, this place has got it all. Been playing here for a few months now, and I can’t get enough of it. The games? Toptier. Whether you're into slots or trying to get lucky at the tables, there’s seriously no shortage of options. And trust me, I’ve tried almost all of em.
One thing that really stands out is how fast the cashouts are. I’ve had a couple now, and each time, Ive been blown away by how quick they are – like, blink and it’s done. No long waiting around like with some other casinos that make you pull your hair out.
Customer service. These folks are on it. I had a tiny issue with my bonus once (I swear, I forgot to verify my phone number and email – classic move), and they sorted me out in no time. You don’t get that everywhere, trust me.
The vibe here is just... right. The site is easy to use, everything runs smooth, and it feels like they actually care about giving you a good time. I’ve played a lot of online casinos, but Richard Casino just feels like home.

Suporte amigável
Friendly support
Retiradas rápidas
Fast withdrawals
Recursos de bônus interessantes
Cool bonus features

Richard Casino

Dear Mike_Fisher,

Thank you for your feedback!

We are absolutely happy to hear that Richard Casino feels like home to you - that’s exactly the vibe we aim to create for all our players.

It’s awesome to know you’ve been enjoying our top-tier selection of games and that both our quick cashouts and responsive customer service have stood out to you. We know how important it is to get things sorted fast, and it’s great to hear we’ve delivered for you!

We are so glad to have you as part of the Richard Casino family, and we can’t wait to keep bringing you even more fun and excitement.

Kind Regards,
Richard Casino Team

lincoln11991

Visitante

Canadá

• há 4 semanas

I didn't immediately understand what I did wrong when using the bonus, but everything was explained to me politely and easily, I understood everything, thank you very much, good service. If I had immediately asked for help in the chat, there would have been no problems at all, great

suporte amigável
friendly support

Richard Casino

Dear Lincoln11991,

We sincerely appreciate you taking the time to share your feedback with us!

Your insights are invaluable and play a crucial role in helping us enhance our services and better meet your needs.

Kind Regards,
Richard Casino Team

RUDDYARD

Aprendiz Júnior

Canadá

• há 2 meses

Just when I though there was not a new site with any wow factor in Service, Richard Casino came along. I decided to try the platform a few months back and keep playing there due to the it being such a simple well laid out site and with such good games and really polite staff. I like Richard because it has great consistent bonuses and customer centric focus in making sure their customers enjoy their visit and time of casual online gambling and entertainment. The simplicity of the site and functional user friendly layout is a win for me and I am sure for the other numerous visitors. My verification blew my mind with the ease due top providing the right specific items as per the rules and with no hassle or delay. My wins and funds from my withdrawal was there in my account in less than 24 hours. Impressed is all I have to say and for those who want a trustworthy online professional site to their entertainment and casual gambling, Richard Casino is a site and destination online I will highly highly recommend.

Retirada rápida
Fast withdrawal
verificação rápida
quick verification
Atendimento muito educado e simpático
Very Polite and Friendly service
O serviço é qualificado e rápido
Service is knowledgeable and fast
Ótima plataforma no geral
Great Platform overall
Layout muito simples e ótimo jogo
Very simple layout and great Game
Bons bônus
Good Bonuses
Bom RTP bem equilibrado em jogos
Good well balanced RTP on Games

Não há nada e não quero dizer nada negativo sobre este Richard's Casino
There is Nothing and I mean Nothing Negative about this Richard's Casino

Richard Casino

Dear Ruddyard,

Thank you for your time writing the feedback. It means a lot to us.
We are truly delighted to learn that you appreciate the diverse selection of games available to you and found our interface comfortable to use.

Moreover, we are truly delighted to learn that our dedicated support team was able to effectively address your needs. Your positive experience is of utmost importance to us, and we are grateful for the opportunity to serve you.

In addition, we are glad that your verification process was smooth and withdrawl was processed successfully and quickly. It brings us great joy to see our valued customers experience smooth transactions. We sincerely hope to witness your success once more in the future.

We look forward to seeing you again for more good times!

Best Regards,
Richard Casino Team

b5v84xby4r

Visitante

Austrália

• há 5 meses

I made a deposit almost 2 weeks ago and it has not reached my account. I was told by their customer service team that this can sometimes happen and to wait 3-5 days for the funds to be returned to my account.

After 5 days, the funds still have not reached either account and I’ve been told to be patient and wait. They advised that they reached out to my bank and confirmed with my bank that they have not.

They refuse to answer my questions around how long this will take to resolve and how precedent cases have been resolved in the past.

Recently I was told to stop asking for updates which I think is completely rude especially when they’ve been avoiding my questions and have told me bold faced lies.

Almost two weeks later and they are making me feel like this is my fault and still continue to ask me to be patient. I’m sure if they were missing $300 for almost 2 weeks, they definitely wouldn’t be patient.

It’s sad that it has come down to this but their customer service is shit, rude and condescending. They literally asked me not to speak to my bank and they would sort this out but haven’t done anything on their end. I’ve also asked for proof that they have actioned ANYTHING on their end and they continue to dodge this.

As a VIP, you’re treated like an idiot. Other options out there that are better than this casino.

Mau atendimento ao cliente
Bad customer service
Experiência ruim
Poor experience
Processo de pagamento
Payment processing
Rude
Rude
Mentirosos
Liars

Richard Casino

Dear b5v84xby4r,

Thank you for your review.

Firstly, we would like to extend our sincerest apologies for the inconvenience you have experienced regarding the deposit issue. We understand how frustrating this situation must be for you, and we deeply regret for what this may have caused.

We also apologize for the delay in our response. Please rest assured that we have been working diligently to resolve this matter. Unfortunately, it is a complex issue that requires more time and attention to ensure it is handled correctly.

Moreover, we deeply regret that your experience with our customer service has been unsatisfactory and that you have found our team to be rude and unhelpful. Our intention was never to prevent you from contacting your bank, but to ensure that we could resolve the matter internally as efficiently as possible. We apologize if this was not communicated effectively.

Our team is committed to finding a resolution as soon as possible. We value your business and your patience during this time.

Thank you for bringing this to our attention and for giving us the opportunity to address your concerns.

Best regards,
Richard Casino team

leobraveheart1

Novato

Noruega

• há 7 meses

Be away from this casino and do not try to go further more and be loyal to them. Because the more you play and start to win and get loyal to them the more they neglect you and try to find any reason or excuse to prevent you from withdrawal of your money. even I reach the level 137 out of 176 levels as loyal member and VIP member they seemed to decide to get rid of me by indirect way. They have refused to verify my recent bank card finding any excuse. They even do not review my new uploaded documents to verify the card . Documents are stuck there with pending status and under review for long time now and when I request withdrawal they reject it immediately while their majesty refuse to review my verification documents. their majesty even believe that they are above any kind of criticization and sitting in their tower and do not care neither about whatever I have complained nor about how many times i have complained. All I have asked them about is to review my verification documents. you can imagine. This sounds out as if they have used me up and robbed my money and now it is time to get rid of me. You can imagine this is the way they treat a VIP member with. Now after I have complained against them I expect that they will reject my documents even I have uploaded pdf file about Card confirmation received from Revolut company which issued my virtual card. This document confirms my name the card number, expiry date and address. so there is no excuse to reject the verification of the card.

apostas altas x40 e jogo de bônus ou rodadas grátis com resultado muito baixo
high wagering x40 and bonus game or free spins with very low outcome
longo processo de verificação
long verification process
não se preocupa com seus clientes VIP
no care about their VIP customers

Richard Casino

Dear leobraveheart1,

We appreciate your feedback about our casino.

Firstly, we want to note that we understand how complex and confusing the verification process can be, nevertheless, our support team has done its best to help you in this matter.

We want to bring your attention to that due to our regulations, there are some special rules and requirements for the documents, which can be accepted by us for successful verification. In particular, to verify the card, it should be a photo of both sides of it, where the first 6 and last 4 digits, expiry date, and your name are visible. In the case of a virtual card, it must be a screenshot with all the necessary details.

Moreover, we have rechecked the information regarding the verification process of your profile and want to inform you, that our team is diligently reviewing the documents you submitted, ensuring that they comply with all relevant regulations and meet our quality standards. We regret to inform you that the process is taking longer than anticipated.

Rest assured that our relevant team is giving your document the attention it deserves to ensure accuracy and compliance. We understand the inconvenience this delay may cause you and sincerely apologize for any frustration or inconvenience it may have caused.

Please know that we are committed to providing you with the best service possible, and we appreciate your patience and understanding during this time. If you have any questions or concerns, please do not hesitate to reach out to our support team.

Sincerely,
Richard Casino team

thedonpitt

Aprendiz

Canadá

• há 8 meses

the site runs very well, is top tier, and all the best providers and games
closely well-managed site..
fast payout
the one-time thing is probably true who knows...when the RTP¨ drop ist steep.
i provoke them ( on the surface i fit the profile) and i can't emphasize enough they will try to question YOU and reject your documents to verify your ID...lie here and there about documents being cropped or something along those lines but in the end...they are a legit business under licensed and they value that.
customer service is experienced, can be good but also very toxic as they try to induce tilt or mistake from you..
responsible gaming tool which is a very good 1 , deposit limits, lost limit ect

ferramenta de jogo responsável
responsible gaming tool
corra suavemente
run smooth
jogos e provedor de primeira linha
games and provider top tier
bem gerenciado
well managed

processo de verificação pode ser outra coisa
verification process can be something else
o atendimento ao cliente pode mentir e tentar ser tóxico propositalmente
customer service can lie and purposely try to be toxic

Richard Casino

Dear thedonpitt,

Thank you for the feedback!

We're pleased to hear that you appreciate the quality of our site, including its performance, game selection, and efficient payout process. Ensuring a seamless and enjoyable experience for our players is one of our top priorities.

Regarding your concerns about fluctuations in RTP, please rest assured that we maintain fairness and transparency in all our games. We continuously monitor and adjust our systems to provide the best possible gaming experience for our players.

Moreover, we apologize for any inconvenience you may have experienced during the verification process. While we take stringent measures to verify player identities in compliance with regulatory requirements, we understand that this process can sometimes be frustrating. We assure you that our intention is always to ensure the security and integrity of our platform.

As for the feedback regarding our customer service, it is invaluable to us. We strive to provide courteous and helpful assistance to all our players. We will take your comments into consideration to further improve the quality of our support services.

We hope to continue serving you with excellence in the future.

Sincerely,
Richard Casino team

veronika8484

Visitante

Canadá

• há 9 meses

Last year got a nice experience but this year its terrible. No more interesting. I think that when you win one time , after your always lose . Also, the bonus and cash bonus are interesting but you gonna lose all very fast. Service client and VIP manager are very good but not enough to replace all money you gonna lose.

Cliente de serviço
Service client
Programa VIP de bônus de reembolso
Cash back bonus VIP Program
Muitos jogos
Alot of games
Presente de Natal para jogadores VIP
Christmas gift for VIP players

RTP não é interessante
RTP not interesting

Richard Casino

Dear veronika8484,

We appreciate your feedback.

We're truly sorry to hear about your recent experience, and we understand how important it is for our customers to consistently enjoy their time with us.

We strive to provide an engaging and enjoyable experience for all our players, and it's disheartening to know that your recent visits didn't meet your expectations. Nevertheless, we want to remind you that all winnings are random and the mechanics of all slot machines are based on luck. We are sure that you will get your biggest win yet in our casino!

In addition, we are glad to hear that you found our support team and VIP managers as good professionals. Rest assured, we're continuously working to enhance every aspect of our service to provide you with the best possible experience.

Thank you once again for bringing your concerns to our attention.

Sincerely,
Richard Casino team

florenceruingamoana

Visitante

Austrália

• há 9 meses

They are dishonest in their troubleshooting to always reflect that the customer is in the wrong, and 8 know that is a fine line as you are partaking in gambling

Just a greedy entity with no morals

I cleared over 60 levels of their loyalty program when asked where my bonuses are they say I "switched them off" which never happened as I've never even SEEN the button they speak of where you turn your loyalty program bonuses on and off? Why would anyone do that? There's no benefit to it ...

So basically, will pay but largely 8 find this particular casino to be 1/10

Desonesto
Dishonest
Sem suporte
No support
"Funcionalidade" de bônus associada ao seu programa de recompensas
Bonus "functionality" attached to its rewards program
Retirada de 3-5 dias, apesar do que dizem
3-5 days withdrawal despite what they say
Nunca senti que eles entregaram
Never felt they delivered
Produto enganoso
Misleading product

Richard Casino

Dear florenceruingamoana,

Thank you for the review!

We're deeply sorry to hear about your recent experience and the frustration it has caused you. It's certainly not the level of service we strive to provide, and we appreciate you bringing this matter to our attention.

We regret any misunderstanding or miscommunication that may have occurred during your interaction with our support team. Rest assured, we take your feedback seriously and will investigate this issue thoroughly to prevent similar occurrences in the future.

Regarding the issue with the bonus from our Loyalty program, we want to bring to your attention, that you received and successfully played the most bonuses from it. This information is free to check in your Profile -> Promo -> Bonus history tab.

Nevertheless, you indeed missed part of the bonuses due to the disabled "Use bonuses" option. This option refers to any bonuses in our casino, not only the bonuses from the Loyalty program, and is located in the Deposit tab. Thus, you might have turned it off from time to time while making deposits to our site, which also might have been done by mistake.

However, due to technical reasons, bonuses from the Loyalty program cannot be added automatically in case the "Use bonuses" option is disabled.

Your feedback is invaluable to us, as it helps us improve and better serve our customers. We genuinely apologize for falling short of your expectations and for any inconvenience caused.

Your understanding is much appreciated.

Sincerely,
Richard Casino team

Max_Debil

Visitante

Noruega

• há 11 meses

At first glance, it may seem that Richard Casino is the same casino as most on the Internet, but this is far from the case. I have been playing at this casino for a month now and I can give a fairly accurate review of this site. I hope it will be useful to people who are looking for a casino to play.
This site has a very good and professional support service. I don't have to wait for an answer for 10 minutes to solve the problem. I get a reply very quickly and they are always helpful. Always happy to chat. Definitely professionals.
Also, this site has unique bonuses. I have seen free spins and cashback bonuses on many sites, but I have not seen the Wheel of Fortune bonus anywhere. This is an extremely cool experience if you are already tired of other bonuses. There is even a chance to win a secret physical gift from the wheel of fortune and I wonder what that might be.
I also like the technical stability of the site. I always get bonuses on my deposits, all my bets are settled quickly, the site is always up and never crashes or loads slowly. This is very important to me when choosing a casino to play.
I did not notice any serious shortcomings of this site. What could be improved is the list of countries from which it is allowed to play in this casino. After all, the list of countries in which it is forbidden to play in this casino is quite long. On the other hand, this casino is fair, but hopefully players from most countries will have the opportunity to try this high-level service and enjoy playing on this site.
I recommend you try it, you won't regret it.

Serviço de suporte profissional
Professional support service
Bônus exclusivos
Unique bonuses
Local tecnicamente estável
Technically stable site

Uma grande lista de países proibidos para o jogo
A large list of countries prohibited for the game

Richard Casino

Dear Max_Debil,

We appreciate your detailed review of Richard Casino! We're thrilled you find our customer support prompt and professional. The unique Wheel of Fortune bonus and technical stability of our site aim to enhance your gaming experience.

Regarding the list of countries, we appreciate your feedback. We are continually working to expand our services while ensuring compliance with regulatory requirements.

Thanks for recommending Richard Casino, and we look forward to providing more enjoyable experiences.

Best regards,
Richard Casino

Hailey

Visitante

Noruega

• há 11 meses

If you have been looking for a gambling site for a long time, if you are tired of coming across dishonest and deceptive sites and you want to find an honest and reliable site to play, then I understand you. I was in the same situation and I am very glad that I came across Richard Casino. I highlighted four main advantages of this casino that are important to me among other sites. The first is bonuses. There are a lot of bonuses in this casino and they are all very generous. For example, every Tuesday I get 100 free spins for every deposit I make. The second advantage is the number of games. I'm never bored because I've already tried so many games to play and I really like them. The third advantage is fair chances to win. In the last week I have already won the jackpots 3 times and received my winnings fairly. The fourth advantage is very simple verification. I was able to withdraw my funds just by uploading the ID, it's cool and doesn't take much time.
The only drawback I noticed is not instant withdrawals. On average, I wait 10 hours until I receive my funds. It's not much, but if you're willing to sacrifice it to get an honest and generous casino, then it's fine for you. This is a good site for daily play.

Sistema de bônus generoso
Generous bonus system
Um grande número de provedores e jogos
A large number of providers and games
Chances justas de ganhar
Fair chances of winning
Verificação fácil
Easy verification

Não são retiradas instantâneas
Not instant withdrawals

Richard Casino

Dear Hailey,

Thanks for sharing your great experience with Richard Casino! We're thrilled to know you appreciate our generous bonuses, diverse game selection, and fair winning chances, including your recent jackpot wins.

We're glad the verification process was straightforward for you. Regarding withdrawal times, we're working on efficiency while ensuring reliability.

Thanks for choosing Richard Casino for your daily play. If you have more suggestions or questions, feel free to reach out to our support team.

Best regards,
Richard Casino

StaceyGray

Visitante

Noruega

• há 11 meses

I had been playing at my old casino for a few years and was fed up with the disloyal attitude of the customer service towards regular players, so I decided to find a new casino to play at. Fortunately, I came across Richard Casino. I really liked this site. It is very simple, the navigation was clear to me at first glance. It is also interesting that I got my first jackpot of 5000 euros (although I played in NOK, but that is not the main thing) and withdrew my funds without problems after verification. Very cool, I am satisfied with the number of games and the number of bonuses. Also, I like the VIP managers in this casino who give me activity bonuses even when I'm temporarily out of money. This site is worth your attention!

serviço de suporte amigável
friendly support service
muitos bônus
many bonuses
jogos justos
fair games
navegação fácil
easy navigation

não testado pelo tempo
not tested by time

Richard Casino

Dear StaceyGray,

Appreciate your positive feedback on Richard Casino! We're thrilled you found the site user-friendly, and congrats on the 5000 euro jackpot! We aim for a smooth withdrawal process and are pleased it met your expectations.

We're glad you enjoy the variety of games and bonuses. Our VIP managers are here to ensure you have a great experience.

Thanks for choosing Richard Casino, and we look forward to providing continued excellence in your gaming journey. Feel free to reach out if you have any questions.

Best regards,
Richard Casino

Mia_Mia

Visitante

Noruega

• há 11 meses

It's a good casino and definitely worth your attention, but I have mixed feelings right now. Now I will explain why.
I played at this casino every day during December and I was completely satisfied with everything. I received a lot of bonuses, won jackpots several times and quickly withdrew my funds in an hour. However, in January, my favorite bonus - the Wheel of Fortune - disappeared from the site. I don't understand why this happened. This was very convenient, because I received a bonus on almost every deposit thanks to the wheel of fortune scroll. Now since January I have not been able to get spins on the wheel of fortune and it makes me sad. Hopefully they will bring this bonus back to their site soon.
However, this casino also has a cool loyalty program, so I get a lot of bonuses for replacing Wheel of Fortune, but it's not what I'm used to.

muitos bônus
many bonuses
saques rápidos
fast withdrawals
serviço de suporte amigável
friendly support service

bônus desaparecem
bonuses disappear
experimentos com remoção de bônus podem falhar
experiments with removing bonuses may fail

Richard Casino

Dear Mia_Mia,

Thank you for your feedback and dedication to our casino. We're glad you enjoyed bonuses, won jackpots, and experienced swift withdrawals.

We apologize for the temporary absence of the Wheel of Fortune bonus and appreciate your patience as we work to enhance our features. We value your loyalty and strive to make your experience rewarding.

Your understanding means a lot. If you have more concerns or suggestions, feel free to reach out. Thanks for your loyalty, and we look forward to providing more positive experiences.

Best regards,
Richard Casino

NataliFobek1998

Visitante

Nova Zelândia

• há um ano

I love this slot site. I like the way it keeps u entertained and it doesn't get boring cause it has many different games and the winnings are goood! I can highlight the friendly support team, good winnings, fast payouts, and cool design, so it's hard to get bored here.

design legal
cool design
pagamentos rápidos
fast payouts
bons ganhos
good winnings
a equipe de suporte é muito amigável
support team is very friendly

Richard Casino

Dear NataliFobek1998,
Thank you for sharing your opinion.
Hope you continue to enjoy playing our casino.
Have a wonderful time spinning
Best regards,
Richard Casino

Nicole77651

Visitante

Nova Zelândia

• há um ano

Wery good play and I love this casino. The graphics are out of this world, so much fun to play , chat and the payouts are good. It is very relaxing.

gráficos
graphics
bons pagamentos
good payouts

Richard Casino

Dear Nicole77651,

We humbly thank you for your kind words about our casino. If you only knew how great it is to see your positive impression. Have fun, and may luck smile upon you!

Best regards,
Richard Casino

chriswinerchris

Novato

Áustria

• há um ano

Deposited for about 4 days now and the money is yet to reflect. Funniest part is they keep telling me to wait that they are working on it- so not good chat. Please is this how casinos work.

Nada
Nothing

Tudo
Everything

Richard Casino

Greetings, chriswinerchris!
We cannot even describe how sorry we are to receive such feedback. We put every effort to create something that will be equally loved by each player.

However, sometimes there are difficulties that we cannot influence. Nevertheless, we do our best to solve each problem on an individual basis.
Please contact our friendly support team and I am sure they will do their best to help you.

Best regards,
Richard Casino

HarrelRoseOlhrein

Visitante

Noruega

• há um ano

It's a pretty good casino. This is where you can have a good time looking at the high-quality drawn slots. An inherent advantage of this site is also a very high-quality and friendly support service. Many people have already mentioned this, but no words are spared for such a team, so I'll also share my opinion. They are just great. Especially the agent Vincent with his Star Wars greeting. It impressed me because I have been a fan of this saga since childhood.

muita diversão
a lot of fun
slots desenhados de alta qualidade
high-quality drawn slots
serviço de suporte amigável
friendly support service

Richard Casino

Dear HarrelRoseOlhrein,

We humbly thank you for your kind words about our casino. If you only knew how great it is to see your positive impression. Have fun, and may luck smile upon you!

Best regards,
Richard Casino

burtscher.wolfgang

Aprendiz Novato

Áustria

• há um ano

Quando se trata de pagamentos, nunca experimentei um cassino mais rápido. Verificado em cerca de 30 minutos, pagamento de Euo 4000,00 em 5 minutos. A seleção de jogos também é boa. A única coisa é o limite de saque, que pode ser maior.

velocidade
speed
Schnelligkeit
Excelente atendimento ao cliente
Excellent customer service
Hervorragender Kundenservice

Richard Casino

Warm greetings, burtscher.wolfgang!

Thank you for sharing your opinion and your kind words.

Best regards,
Richard Casino

Olaf_Clitz777

Visitante

Nova Zelândia

• há um ano

A cool place to spend time. I chose this casino because I saw that I could get 20 free spins. So I registered, got them and even won. I withdrew 100 bucks. It's the easiest money I've ever made in my life. Moreover, the speed of withdrawal was a pleasant surprise. Another advantage is that the development team is working on this site, and I haven't noticed a single technical error during my use.

bônus de inscrição legal
cool sign up bonus
saque rápido
fast cashout
está tudo bem do lado técnico
everything is fine on the technical side

eu não percebi
I didn't notice

Richard Casino

Dear, Olaf_Clitz777!

We humbly thank you for your kind words. Have fun and happy spinning!

Best regards,
Richard Casino

Mco00

Adepto Júnior

Estados Unidos

• há um ano

Não penso que seja um casino bom para jogar slots.
Fiz dois depósitos com os seus respectivos bónus de depósito e o que assisti foi ao meu dinheiro desaparecer rapidamente sem emoção sem o rtp que encontro em outros casinos.
Não recomendo este casino aos amantes de slots, podem ficar bem desanimados com o rtp das slots

Good design
Bom design
Instant deposits
Depósitos instantâneos
Nothing more to say
Nada mais a dizer

RTP of slots much lower compared to other casinos
Rtp das slots bem inferior em comparação a outros casinos

Richard Casino

Dear Mco00,
We sincerely apologize for the frustration and disappointment you experienced while playing our slots.
We understand how disheartening it can be to lose. Please rest assured that our team continuously works to provide a fair experience and an authentic casino atmosphere.

It's important to remember that gambling always carries an element of risk. We encourage responsible playing and remind players that a random number generator determines outcomes to maintain a fair and unbiased environment for everyone.
We hope your future playing will bring you nothing but joy! Good luck!
Best regards,
Richard Casino

Mrerg89

Visitante

Alemanha

• há um ano

Estou no meu 7º depósito aqui agora - nunca ganhei nada aqui. O que por si só pode não ser tão ruim com "apenas" 7 depósitos, mas deste lado meu saldo sobe sem sequer um tremor. Os recursos de bônus são um sonho inatingível. Não sei o que há de errado aqui, mas algo está terrivelmente errado aqui... meu recorde foi de 5 minutos para esvaziar a balança. Nunca me senti tão envergonhado em um cassino. Suporte ao vivo + gerentes VIP parecem ser bots ou pelo menos respondem com a ajuda de bots.

Atualização: 12 depósitos agora – o saldo NUNCA subiu muito. Fraude..

projeto
design
Design
Muitos jogos e fornecedores de jogos
Lots of games and game providers
Viele Spiele und Spielanbieter

Na minha opinião é uma farsa
In my opinion it's a scam
Meiner Meinung nach Scam

Richard Casino

Dear Mrerg89,
We want to assure you that our games are designed with fairness in mind, and we do not program them to make players win or lose according to any particular outcome. Our goal is to create a balanced and enjoyable gaming experience for everyone.

We understand that streaks of losses can be incredibly frustrating and disheartening.
Every player encounters rough patches from time to time. It's important to keep in mind that these moments do not define your overall gaming experience. They are just part of the journey and can make your eventual victories all the more satisfying.
Take a break if you need one, come back when you're ready, and know that brighter moments are ahead.

As for our support team, I want to assure you that we have a team consisting exclusively of real people. You can be sure of this just by contacting us ;)

Warm regards,
Richard Casino

Sandor

Aprendiz Júnior

Alemanha

• há um ano

Então não consigo entender todas essas ótimas críticas. Você deseja depositar IMEDIATAMENTE, mas o dinheiro não é creditado IMEDIATAMENTE. Então por que ofereço algo assim? O suporte é bom, mas nada mais. Você realmente não recebe nenhuma ajuda deles.

Infelizmente, este casino não é o meu caso. O RTP é um desastre, os jogos travam e você tem que esperar uma eternidade pelo seu depósito

Belo layout de página
Nice page layout
Schönes Seitenlayout
Bom suporte
Nice support
Netter Support

Os depósitos não estão disponíveis imediatamente
Deposits are not available immediately
Einzahlungen sind nicht sofort verfügbar
RTP são ruins
RTP are bad
RTP sind schlecht
Os jogos travam
Games hang
Spiele hängen

Richard Casino

Dear Sandor,
We're so frustrated to see you are of such an opinion. However, the slots just give random combinations. Thus, the winnings can be different. Remember Winston Churchill's words: 'Success consists of going from failure to failure without loss of enthusiasm'.
We wish you lots of luck to play and win!

Also, please note we're open to suggestions.
If there is anything we can do for you, just let us know via LiveChat or email support@richardcasino.com
Best regards,
RichardCasino

BrianHay777

Visitante

Nova Zelândia

• há um ano

I have been playing in this casino for 2 months now. And I am very pleased with the gaming experience that this casino gives me. A large selection of providers and colorful games is very pleasing. I was also pleasantly surprised by the monthly withdrawal limits and a wide variety of currencies, including this casino supports deposits via cryptocurrency. I haven't found any negative aspects yet, but I'll let you know if there are any.

Uma grande seleção de fornecedores e jogos coloridos
A large selection of providers and colorful games
limites mensais de retirada
monthly withdrawal limits
grande variedade de moedas, incluindo depósitos via criptomoeda
wide variety of currencies, including deposits via cryptocurrency

Ainda não encontrei nenhum aspecto negativo
I haven't found any negative aspects yet

Richard Casino

Dear BrianHay777,

Thank you very much for your valuable feedback.

We're glad you found our selection of games and providers appealing. Our primary focus is to offer you the ultimate gaming experience.

If you have any questions or need assistance, feel free to contact our friendly customer support team.

Best regards,
RichardCasino

leandrog532

Adepto Júnior

Brasil

• há um ano

nenhum problema nesse site, fiz o deposito, joguei, lucrei e saquei sem problemas ou burocracia nenhuma!

best providers
melhores provedores
quick draw
saque rápido

I haven't found so far
não encontrei até o momento
if it appears I'll put it here
caso apareça eu coloco aqui

Richard Casino

Dear leandrog532,

Your feedback is important to us, and we thank you for it.

We're delighted that you had luck at our casino. We hope the good luck keeps coming your way. It is our honor to have you as one of our customers, and it is a pleasure to have your support.

Our support service is ready to assist you. If you have any questions, don't hesitate to get in touch.

Warm regards,
RichardCasino

Astropower23

Novato

Alemanha

• há um ano

I have been playing here for a long time, and I continue to play here. There are slots and live games where you can feel the atmosphere of a real casino. The main thing is not to break the rules of the game, and then you can quickly withdraw absolutely any amount to your account.

Jay_Claremont777

Visitante

Nova Zelândia

• há um ano

I absolutely love this casino. A lot of variety including good bonuses, colorful games and big jackpots! I would also like to mention a very friendly support team that resolves any issues quickly and efficiently.

bons ganhos
good winnings
uma enorme seleção de jogos
a huge selection of games
equipe de suporte amigável
friendly support team
fácil de fazer saque
easy to make cashout

Richard Casino

Dear Jay_Claremont777,

Your feedback is important to us, and we thank you for it.

It's lovely to know that you liked the choice of games and bonuses at our casino. Ensuring you have the best gaming experience is what matters most to us.

Kind regards,
RichardCasino

quartasalvatore748

Aprendiz

Alemanha

• há um ano

Ontem, 14 de agosto de 2023, tomei conhecimento do Richards Casino no guru do cassino
Achei que iria me inscrever.

92 € depositados via código de caixa,
documentos enviados
Cerca de 1 hora depois, o perfil foi verificado

e bateu.

Consegui solicitar € 950 esta manhã, 15 de agosto de 2023, às 2h

10:24 O dinheiro foi transferido e está imediatamente na minha conta myfinity.

MEGA rápido👍👍⭐⭐⭐⭐⭐

Suporte muito bom e rápido
Very nice and fast support
Sehr Nettes und schnelles support

Nada ainda
Nothing yet
Noch nichts

Richard Casino

Dear quartasalvatore748,

We're glad you took the time to share your feedback with us.

We're happy that luck was on your side at our casino. May it stay with you in all your endeavors. Providing you with the best possible gaming experience is our top priority. We hope to see you at our casino again and again.

Best regards,
RichardCasino

elenasier

Visitante

África do Sul

• há um ano

As for me, Richard Casino sets the bar high for online gambling platforms. With its extensive game selection, enticing bonuses, robust security measures, and top-tier customer support, it provides an unparalleled gaming experience. Whether you're a seasoned player or new to online casinos, Richard Casino is an excellent choice for those seeking excitement, reliability, and rewards. I absolutely recommend this casino!

Richard Casino

Dear elenasier,

We are delighted to hear that you had a positive experience while engaging with our online casino. At Richard Casino, we strive to provide our players with the best possible gaming experience, and your feedback validates our efforts. It is through valuable feedback like yours that we can continue to enhance and improve our services.

We look forward to serving you and providing you with exceptional gaming experiences in the future.

Wishing you continued fun and success in all your endeavours.

Warm regards,
Richard Casino

fraindmeiher55

Visitante

Nova Zelândia

• há um ano

It's my favourite one, there are so many games and bonuses, even without a deposit, also the withdrawal process was fast and simple. Customer support helped me to activate my sign-in bonus. Even though I made a deposit, and bonus wasn't credited to my account, support helped me with this problem and credited bonus for me. Everything was okay, so have nothing bad to tell about this casino.

Richard Casino

Dear fraindmeiher55,

Thank you for your feedback!

Customer satisfaction is our top priority, and your feedback is a guiding light in our quest to provide exceptional experiences.
We are grateful for your trust in our casino. Should you have any further comments, questions, or suggestions, please do not hesitate to reach out to us. We are here to listen and ensure that your voice is heard.

Best regards,
RichardCasino

daniellalaw

Visitante

Nova Zelândia

• há um ano

My acquaintance with Richard casino happened not a long time ago, and I have something to say. The first thing that catches your eye is a cool design in green tones and pixel graphics. Payment methods are offered in a wide variety. Also, there are great game selections, bonuses, and customer service. This casino truly is a tier above the rest.

Richard Casino

Dear daniellalaw,

Thank you for taking the time to write a positive review about our casino!

It is really important that you like the wide variety of payment providers we offer and our website as well.

Thank you for your kind words about the bonuses and customer support team. We value every player, and we are working to provide you with the best experience in our casino and improve our services.

Let luck and fortune always be on your side!

Warmest regards,
RichardCasino

Suluboya

Aprendiz

Alemanha

• há um ano

Um casino muito bom com uma grande variedade de slots. O site carrega rapidamente e sem falhas. A verificação é fácil e os pagamentos são muito rápidos.
Depositou 40 euros e pagou 400 euros (infelizmente só pode levantar 10X) muito rapidamente.
Absolutamente para recomendar.
mehmet

Pagamento rápido
Fast payout
Schnelle Auszahlung
RTP muito alto!
Very high RTP!
Sehr höhe RTP!
muitos provedores de jogos
many game providers
viele Spielanbieter
Grande apoio
Great support
Super support

Richard Casino

Dear Suluboya,

Thank you so much for taking the time to write us such a positive review!

We are glad you had an enjoyable experience at our casino. It is great to hear that you like our website and our promotions.

It is incredibly pleasing to hear that you have rated our casino so highly. Please accept our gratitude in this respect, and we look forward to seeing you again and again at our casino.

Providing the best experience for you is our top priority. Wishing you luck and fortune always!

Warmest regards,
RichardCasino

Explicação do Índice de Segurança do Richard Casino

Confira a explicação dos fatores que consideramos ao calcular a classificação do Índice de Segurança de Richard Casino. O Índice de Segurança é a principal métrica que utilizamos para descrever a confiabilidade, honestidade e qualidade de todos os casinos online da nossa base de dados.

Índice de Segurança:Alto8.8/10

Casino de tamanho médio, com base nas nossas pesquisas e estimativas

Consideramos os T&Cs do casino justos

Não encontrado em nenhuma lista negra de casinos relevante

As reclamações dos jogadores demonstram que o valor de prémios retidos é nulo ou muito baixo em relação ao tamanho do casino

Consideramos também outros fatores, que tiveram um impacto positivo no Índice de Segurança do casino

O índice de segurança deste casino foi calculado com base nas nossas pesquisas e dados recolhidos pela nossa equipa de análise de casinos. Mais informações sobre o nosso método de avaliação de casinos

Este casino teve alguma atitude injusta consigo?

Submeter uma reclamação

Reclamações sobre Richard Casino e casinos relacionados (59)

59Todas1Abertas0Não resolvidas13Resolvidas45Rejeitadas

Reclamações diretamente sobre Richard Casino

Reclamação injustificada

Montante em disputa: 3.000 €

Os ganhos dos jogadores estão sendo confiscados.

O jogador da Alemanha ganhou cerca de 5000€ após usar um bônus de giros grátis, mas enfrentou problemas com o saque, pois o cassino alegou que o ganho máximo de 100€ se aplicava à sua situação. O jogador contestou essa decisão. A Equipe de Reclamações analisou o caso e se comunicou com o cassino, que explicou a aplicação de seus termos de bônus e a mistura de fundos devido ao depósito subsequente do jogador e ao uso do bônus. Após considerar todas as informações, a Equipe de Reclamações concluiu que as ações do cassino eram justificadas sob seus termos de bônus, levando à rejeição da reclamação do jogador.

Saiba maisLer menos

Submetido: 30/10/2024

Reclamação injustificada

Montante em disputa: 2.000 €

A conta do jogador foi encerrada.

O jogador da Alemanha relatou que sua conta foi fechada repentinamente devido a um suposto vício em jogo, impedindo o acesso aos fundos depositados, que ele acreditava terem sido injustamente confiscados. Ele solicitou o reembolso de seus depósitos menos quaisquer ganhos. A Equipe de Reclamações comunicou que, após discussões extensas, foi decidido que eles não lidariam com reclamações sobre regulamentos e políticas de licenciamento. Consequentemente, o caso foi encerrado como rejeitado, com o jogador informado de que ele deveria procurar cassinos licenciados para jogos futuros.

Saiba maisLer menos

Submetido: 03/09/2024

Caso aberto Estado Atual

Aguardando resposta do Casino Guru

2d 11h 46m 23s

Montante em disputa: 101 €

O depósito do jogador foi atrasado.

O jogador da Alemanha depositou 101 euros no cassino há cinco dias, mas o valor não foi creditado em sua conta. Apesar de receber garantias do chat ao vivo de que os fundos seriam devolvidos à sua conta bancária, ele ainda não viu nenhuma resolução.

Saiba maisLer menos

Submetido: 03/09/2024

O jogador parou de responder

Montante em disputa: Can$2.000

O levantamento dos prémios dos jogadores está atrasado.

O jogador de Ontário havia enviado uma solicitação de retirada menos de duas semanas antes de entrar em contato conosco. Os ganhos não haviam sido obtidos até aquele dia. O jogador relatou problemas com a verificação de documentos, afirmando que o cassino exigiu documentos específicos que já haviam sido fornecidos. Apesar dos esforços da equipe de reclamações para reunir mais informações e estender o tempo de resposta, o jogador não respondeu a mais perguntas. Como resultado, a reclamação foi rejeitada devido à falta de comunicação.

Saiba maisLer menos

Submetido: 28/07/2024

O jogador parou de responder

Montante em disputa: A$12.000

A retirada do jogador foi adiada.

O jogador da Austrália enfrentou dificuldades para sacar US$ 12.000 em ganhos devido a múltiplas rejeições de documentos de verificação enviados. Apesar de fornecer fotos nítidas de cartões bancários, identidade e contas conforme solicitado, o cassino continuou a rejeitar o saque. Tentamos coletar mais informações do jogador para entender melhor a situação. No entanto, devido à falta de resposta do jogador às nossas questões, a reclamação foi rejeitada.

Saiba maisLer menos

Submetido: 21/06/2024

Resolvido O nosso veredicto

O jogador parou de responder

Montante em disputa: A$100.000

A conta do jogador foi encerrada e os fundos foram parcialmente retidos.

O jogador australiano apresentou queixas sobre um casino que fechou a sua conta, devolveu apenas uma parte do dinheiro devido e demonstrou comunicação inconsistente. Sua conta, embora inicialmente verificada, não foi verificada antes de uma retirada planejada. Tentamos entender a situação fazendo algumas perguntas ao jogador, mas não obtivemos resposta. Como resultado, não foi possível investigar mais a fundo a reclamação e tivemos que rejeitá-la.

Saiba maisLer menos

Submetido: 22/04/2024

Caso encerrado

Montante em disputa: A$90

Ganhos de bônus do jogador negados pelo cassino.

O jogador australiano ganhou prêmios nas rodadas de bônus da "Roda da Fortuna" no Richard Casino. No entanto, o casino negou os ganhos e recusou-se a reconhecer as imagens relevantes fornecidas pelo jogador. Ela procurou ajuda para compreender a resposta do cassino. A jogadora forneceu mais detalhes e capturas de tela para apoiar sua reivindicação, o que levou a Equipe de Reclamações a convidar o representante do cassino para a conversa. O cassino revisou minuciosamente o problema do usuário novamente e acabou oferecendo uma compensação ao jogador. O jogador aceitou a oferta, levando à resolução bem-sucedida da reclamação.

Saiba maisLer menos

Submetido: 15/03/2024

Resolvido O nosso veredicto

Caso encerrado

Montante em disputa: A$200

Verificação da conta do jogador rejeitada e ganhos negados.

Um jogador australiano teve dificuldades para verificar a conta em um cassino. Apesar das múltiplas tentativas de envio da documentação adequada, o ID do jogador foi rejeitado por ter sido ‘cortado’. Além disso, foi alegado que outra conta havia sido usada no dispositivo do jogador, o que levou à negação dos ganhos de US$ 200. O casino resolveu o problema e pagou os ganhos do jogador. Desde então, a reclamação foi marcada como 'resolvida'.

Saiba maisLer menos

Submetido: 11/03/2024

Reclamação injustificada

Montante em disputa: Can$2.000

O pedido de retirada do jogador foi negado.

O jogador do Canadá enfrentou um problema em que seu pedido de retirada foi negado, apesar de ter sido visivelmente processado. O casino alegou que os ganhos do jogador foram devolvidos à conta e apostados sem o seu conhecimento. O jogador insistiu que isso não era verdade, pois não havia histórico de transações para provar isso. O jogador também alegou não ter recebido nenhuma notificação por e-mail sobre o cancelamento de seu pedido de saque. Porém, concluímos que era responsabilidade do jogador verificar o seu saldo antes de jogar. Uma vez que o casino devolveu o dinheiro à conta do jogador e este foi utilizado para jogar, o casino não foi obrigado a oferecer um reembolso. A denúncia foi, portanto, rejeitada.

Saiba maisLer menos

Submetido: 30/11/2023