CasaCasinos OnlineAvaliação Slotozen Casino
Avaliação Slotozen Casino
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Não aceita jogadores Ohio
Bónus sem Depósito:
Indisponível
Bónus com Depósito:
Indisponível
Encontre no Google
Métodos de pagamento
Mostrar todos (40)
  • Neteller
  • Skrill
  • PaySafeCard
  • Payz (ecoPayz)
  • VISA
  • Mastercard
  • Maestro
  • Neosurf
Limites de levantamento
 por dia
4.000 $
Dama N.V.
2021
> 1.000.000 $
  • Curaçao (Curaçao Gaming Control Board)
Vista GeralBónusAvaliações dos utilizadores54Índice de SegurançaDiscussão1Métodos de pagamento40
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Avaliação Slotozen Casino

Avaliamos Slotozen Casino completamente e atribuímos um Índice de Segurança alto,o que significa que é um ótimo casino para apostar. Na nossa avaliação, nós consideramos as reclamações dos jogadores sobre o casino, receitas estimadas, licença, genuinidade dos jogos, qualidade do apoio ao cliente, imparcialidade dos termos e condições, limites de ganhos e levantamentos, entre outros fatores. Porque Slotozen Casino está relacionado com outros casinos online abaixo listados, a sua classificação é também influenciada por eles. Leia a avaliação completa e aprenda mais sobre este casino.

De acordo com a nossa pesquisa e estimativas, Slotozen Casino é um casino online pequeno no que diz respeito a receitas. Pertence a um grupo de casinos com receitas combinadas um pouco elevadas, porém apenas vamos classificar como um grupo de média dimensão apenas. As receitas de um casino são um fator importante, quanto maiores forem os casinos menos problemas devem ter para pagar grandes ganhos, ao passo que pequenos casinos podem potencialmente resistir se tentar ganhar mesmo em grande.

Nós encontramos reclamações não relevantes sobre este casino.

Baseado em toda a informação mencionada nesta avaliação, podemos dizer conclusivamente que Slotozen Casino é um casino online muito bom. Pode esperar ser bem tratado e ter uma experiência agradável se escolher jogar aqui.

Bónus

Bónus sem Depósito:
Indisponível
Bónus com Depósito:
Indisponível

Métodos de pagamento

Métodos de pagamento
Mostrar todos (40)
  • Neteller
  • Skrill
  • PaySafeCard
  • Payz (ecoPayz)
  • VISA
  • Mastercard
  • Maestro
  • Neosurf
Limites de levantamento
 por dia
4.000 $

Jogos
Mostrar todos

Slots
Roleta
Blackjack
Sem apostas
Vídeo poker
Bingo
Baccarat
Jogos com jackpot
Jogos ao vivo
Sem poker
Jogos com Dados
Keno
Raspadinhas
Sem apostas em eSports
Jogos Crash

Opções de idioma

Website em Inglês
Todas os idiomas (2)
Apoio ao cliente em inglês
Todas os idiomas (2)
Chat ao vivo em inglês
Todas os idiomas (2)

Fornecedores do jogo
Mostrar todos (115)

  • NetEnt
  • Nolimit City
  • Betsoft Gaming
  • TaDa Gaming
  • Pragmatic Play
  • Novomatic
  • Apricot (Microgaming)
  • Big Time Gaming
CAPTURAS DE ECRÃ DO CASINO
slotozen_casino_homepage_desktop
slotozen_casino_game_gallery_desktop
slotozen_casino_promotions_desktop
slotozen_casino_homepage_mobile
slotozen_casino_game_gallery_mobile
slotozen_casino_promotions_mobile

Positivos

  • Deposite, jogue e levante em Bitcoin
  • Várias opções de jogo responsável disponíveis
  • Grande oferta de fornecedores de jogos
  • Apoio por chat ao vivo disponível 24/7
  • Possui jogos com dealer ao vivo

Negativos

  • Muitos países restritos
  • Nem todos os métodos de pagamento estão disponíveis para todos os países

Factos interessantes

  • O suporte ao chat ao vivo usa o recurso de tradução automática para alguns idiomas
  • Pequeno cassino internacional
  • Os depósitos precisam ser apostados 3x antes que uma retirada seja solicitada
Autor & Avaliador: Ayberk Ayan Última atualização: 05/08/2024 Algo incorreto ou em falta? Comunique
Bónus de Casino

Bónus Slotozen Casino

Procure todos os bónus oferecidos por Slotozen Casino, incluindo as ofertas de bónus sem depósito e bónus de boas-vindas no primeiro depósito.

Casino Guru

Queremos que os jogadores compreendam o jogo.

Avaliações dos utilizadores (54)

Avaliação dos utilizadores de Slotozen Casino

Este é um lugar para partilhar as suas experiências no(a) Slotozen Casino. Leia o que outros jogadores escreveram ou escreva sua própria crítica e deixe todos conhecerem suas qualidades positivas e negativas com base em sua experiência pessoal.

Avaliação dos utilizadores:
Ótimo

Classificado por 54 utilizadores

Muito positivoPositivoNeutroNegativoMuito negativo

Teve alguma experiência neste casino?

Escrever avaliação

Casino Guru

Queremos que os jogadores compreendam o jogo.

• há 2 semanas
Honestly, the games are exciting, they give good multipliers and winnings, once I got a win of 500 CAD from my deposit and almost immediately withdrew the funds. The customer service team is very accommodating and nice! Interestingly, there is access to no deposit bonuses on a regular basis, which makes the site interesting. Also, the New Year and Christmas quest is no less exciting. I think you could improve the loyalty points system. It takes a long time to get points for just a small bonus.
  • the games are exciting, give good multipliers and winnings
  • customer service team is very accommodating and nice
  • takes a long time to get points for just a small bonus.
Slotozen Casino
Dear Steevee,

Thank you for the detailed feedback!

We're glad to hear you're enjoying the exciting games, great multipliers, and frequent no-deposit bonuses.

It's also fantastic to know you had a smooth experience with both your win and our customer service team. We're especially happy that you enjoyed the holiday quests!

We appreciate your suggestion about the loyalty points system. Your input is invaluable, and we’ll certainly take it into consideration.

We look forward to continuing to enhance your experience!

Kind Regards,
Slotozen Casino Team
• há 3 semanas
I received a Lootbox at this casino , its a really interesting kind of bonus it gives random prizes i actually liked it alot! I even won 50 free spins , it was so unexpected!!! this bonus is so cool and its available all the time with amazing stuff to win. the bonus is availible immedeatly after the first deposite and can even be claimed for free afte registrasion.
After playing some free spins, I got a win and thought, "Great, time to cash out!" But then, boom—turns out there’s a wagering requirement I had no clue about. Not gonna lie, didn’t like that at all. But okay, I went and checked the site’s rules (should’ve done that earlier, my bad), and yeah, it’s a normal thing. Anyway, I managed to complete it. So far, the site seems alright, let’s see how it goes from here!
  • Nice design
  • Good bonus
  • Big Winning
  • want more offers
Slotozen Casino
Dear Nicole453,

Thank you for your feedback. It holds significant value for us.

We are glad to know that you found our lootboxes interesting. We always try to offer exclusive bonuses for our players.
We are sorry, that you faced some issues with bonus wagering, however, it is great to know that you managed to complete it and get your wins.

If you ever have any more thoughts or suggestions, feel free to reach out to our team.

Kind Regards,
Slotozen Casino Team
• há 3 semanas
I came to the site, registered, and received a bonus for that, but I didn't win anything from it. I looked at the bonuses available on the site and was interested in the welcome bonuses, there are five of them instead of three, as in other casinos here.

I decided to try and give it a chance, deposited 100 CAD, started playing and got lucky, after all, I hit the jackpot in one of the games and got almost 1000 CAD back. I couldn't withdraw it immediately, so I had to go through verification. However, verification did not take long, I contacted support, 10 minutes and I have already put the funds for withdrawal again.

I am satisfied with the site for four stars out of five because while you have a bonus, some of the games are not available to you, which confused me a bit.
  • fast verification
  • fast customer support
  • welcome bonuses
  • some game are not available when you have active bonus
Slotozen Casino
Dear AlexaV,

Thank you for taking the time to write the feedback. It means a lot to us.

We are pleased to hear that enjoyed our welcome bonuses. Let us congratulate you on your win as well.

We are delighted that your withdrawal request has been processed successfully and promptly. Moreover, it is great to know that our support team managed to help you with the verification process.

We understand the fact that not all games are available to play with bonus funds can be disappointing. However, we have a great bonus wagering category on our site, where you can find the best slots for playing with bonuses.

If you ever have any more thoughts or suggestions, feel free to reach out to our team.

Kind Regards,
Slotozen Casino Team
• há um mês
Hey there! I just wanted to share how awesome this site is. I tried out the frog game and hit the jackpot—seriously, the RTP is on point! I also withdrew some funds, and the support team was super helpful. They walked me through the document verification process step by step, which made everything so easy. I'm really happy I discovered this casino!
  • friendly support
  • fast withdrawal
  • good bonuses
Slotozen Casino
Dear Emily56,

Thank you for your positive feedback!

We're thrilled to hear that you enjoyed the frog game and had a great experience with it.
It's also awesome to know that our support team was able to assist you smoothly with the verification process.

Looking forward to seeing you at our casino even for more good times.

Kind Regards,
Slotozen Casino Team
• há um mês
I had a good time with Slotozen. Its sign up bonus was great although, there were some problems with receiving as I couldn’t verify my phone number and email. But the support team has resolved it pretty fast and they had a friendly attitude. Also, I want to highlight that there was a free lootbox from which I had won 10 free spins. I was amazed as I could have gotten additional spins to my signing up! I can’t believe my eyes, wow, I will definitely make a deposit and try my luck once more with the 1st deposit bonus.
  • nice design
  • friendly support
  • lootbox
  • sign up
Slotozen Casino
Dear Ameliabayer3,

Thank you for your feedback. It holds significant value for us.

Your perspective helps us understand what we are doing well and where we can improve.

We are thrilled that you like our bonuses and enjoyed the communication with our support team.
Thank you for choosing our casino.

If you have additional questions, don't hesitate to contact us at any time. We are always ready to help you.

Kind Regards,
Slotozen Casino Team
• há um mês
Slotozen is one of my favourite casinos. I have been there for a few months and it was only a positive experience. Support team is the best, always helpful and friendly, I like to talk to them even if I have no issues. I like bonuses and weekly promotions. I had a few withdrawals, and it was processed quite fast. However, it is necessary to keep in mind that verification may be required. I will definitely recommend Slotozen Casino to my friends.
  • Support team
  • Variety of games
  • Fast withdrawal
  • Verification process can take some time
Slotozen Casino
Dear Bonnnie2511,

Thank you for taking the time to write the feedback. It means a lot to us.

It is a great pleasure to know that you liked our casino and enjoyed your time with us. Moreover, we are truly delighted to learn that our dedicated support team was able to effectively address your needs

It brings us great joy to see our valued customers have a variety of bonuses to choose from.

We hope that the verification process will be more smooth for you in the future, and we hope to see you as a winner at our casino.

If you have any questions, please do not hesitate to reach out to our team at any time.

Slotozen Casino Team
• há um ano
Registered here and made deposit of 200 cad +200 bonus,
played 400 spins for about 10 minutes...I guess bad luck,
I decided to give another try and I had great win, Verification took about 5 minutes and withdrawal about 2 hours.
  • Great selection of games
  • Site looks nice
  • Fast Verification/Cash outs
  • So far nothing
Slotozen Casino
Dear Boss78,
We’re sorry to hear you didn’t get much luck upon your first playing with us, but we see that you still had quite a bit of wins.
Hopefully, you’ll get your lucky streak if you give us another chance! And our VIP managers would be happy to advise you on choosing games that would satisfy your interests.
Best of luck,
Slotozen Team
• há um ano
I can't say anything bad about Slotozen.
Casino delivers an outstanding online gambling experience. With friendly support staff, a diverse game selection, and a user-friendly interface, it's a joy to navigate and play. The visually stunning design enhances the overall atmosphere, while the efficient verification process ensures a secure environment. To my mind, Slotozen Casino is a top choice for players seeking a safe and enjoyable online gaming destination!
Slotozen Casino
Dear kate.lawrence0011!

We sincerely appreciate such a positive review of our casino!

Thank you for your kind words about our website design and your positive experience in general! Our team would also like to express our gratitude for the wonderful feedback on the support team. We do our best to provide our players with an excellent service.
Stay tuned for something new!

Wishing you a wonderful game and great wins!

Warmest regards,
SlotozenCasino
• há um ano
Their bonus system is really bad. I spent over $1000 in a week and received an email saying I have cashback in my account but was told it was sent by error and nothing they could do
  • Good games
  • Bas customer service
  • Bad bonus system
Slotozen Casino
Dear Ryanpokies,

To start with, we sincerely regret to hear that you had such an experience at our casino. Our team is always loyal to our players and does its utmost to provide users only with a pleasant experience.

Nevertheless, we would like to point out that we offer a wide variety of bonuses to choose from. It is our main goal to keep our players delighted, so we propose free spins, match bonuses, and other awesome prizes as often as it is possible.

Regarding the cashback that was added to your account by mistake. We sincerely apologise for this inconvenience, and we are pretty sure, that we will be able to issue you a great sorry bonus that will change your mind about out casino (please contact our LiveChat for further assistance + attach a screenshot showing this reply).

However there is a point in our T&C indicating "If the Casino mistakenly credit your Player Account with a deposit, bonus or winnings that do not belong to you, whether due to a technical issue, error in the paytables, human error or otherwise, the amount and/or the winnings from such bonus or deposit will remain the Casino property and will be deducted from your Player Account".
For more information, please follow this link: https://www.slotozen.com/terms-and-conditions

Our team apologies for this inconvenience once again and sends you their love and wish you the best of luck ;)
We are looking forward to seeing you again!

Kind regards,
Slotozen Casino
• há um ano
Eu acho que o SlotozenCasino é realmente ótimo. O site é muito claro e fácil de usar. Existem muitos provedores de jogos diferentes e também opções de depósito e retirada.
Há também muitas ofertas de bônus. Além disso, o suporte sempre responde muito rápido e é muito amigável
Slotozen Casino
Dear Simikra20,
Thanks for sharing your experience!
Such feedbacks make us work harder and create more and more awesome things for our lovely players :)
Cheers,
Slotozen Team
• há um ano
like this casino for generous bonuses and quick cashouts. ussualy it takes no more then 1 day to receive my money. i think all my luck goes to this casino, but i like it)))))
  • good bonuses
  • quick cashouts
  • lucky games
Slotozen Casino
Dear Lion,

We are delighted that you like our website, thank you for your feedback!

With love,
Slotozen Team
• há um ano
Não recomendo, joguei com o bônus e o mais interessante é que com critérios rígidos de bônus e pagamentos de apenas 10x do valor do bônus neste cassino, você não atinge nem 2% do cumprimento do bônus. O RTP está quase a 0, também consegui 50 voltas com o depósito e com ele chegou aos 8€, mesmo com esta vitória não ganhas nada. Sem falar nos prêmios grátis durante o jogo, nem mostra que eles existem. Eu realmente não sei como esses cassinos podem fazer negócios. Não me arrependo dos 30€ e nem espero ficar rico, mas espero pelo menos um pouco de respeito pelos jogadores, não que o jogador tenha de respeitar o casino e eles não. Infelizmente, não jogo mais no cassino, que é um buraco negro. Por favor, não fale sobre algum tipo de sorte... A sorte está do lado do cassino
Slotozen Casino
Dear Rile,
Thank you for your feedback.
We are very sorry that our casino has left such a negative impression on you. I want to draw your attention that x10 rule is described in our policy and game results do not depend on the casino, it is a random process.
With love, SLOTOZEN TEAM
• há um ano
Casino muito bom com um design interessante. Gostei dos bônus, são muito generosos.
Eu recomendo este site.
  • Muitos bônus
  • design flexível
Slotozen Casino
Dear Jenny,

Thank you for the wonderful feedback. We are delighted that our website has left you with such good emotions.

With love, Slotozen Team
• há 2 anos
Slotozen is the best online casino out of several I've tried, the welcome bonuses were great and they offer extra cash deposit bonuses, free spins or both quite often.

They run different competitions regularly and you earn points to reach levels where the reward can be free spins or cash bonuses.

Support is good and there is always an agent on chat that can help you with any problems, plus if you're a VIP like me, you'll be allocated a personal account manager.

The only reason I didn't give Slotozen 5 Stars, is that when you have active bonuses, you are restricted by the developer from playing some games and quite a few are my favorite.
  • Deposit Bonuses as Cash and/or Free Spins
  • Regular Competitions and Promotions
  • Easy to Make Deposits and Accepts Crypto
  • Game Restrictions Due to Active Bonuses
• há 2 anos
This casino is my favourite by far. Very fair bonuses. And vip support has been amazing!
Slotozen Casino
Dear Nickypoxxx!
Thank you for your lovely feedback!
Happy you enjoyed our bonuses offer and our support services. Keep an eye on our new games and promo offers for the most exciting playing experience. Have fun and good luck!

Cheers,
Slotozen Team
• há 2 anos
BEWARE SCAM SCAM SCAMBEWARE SCAM SCAM SCAM
  • BEWARE SCAM SCAM SCAM
  • BEWARE SCAM SCAM SCAM
Slotozen Casino
Dear maroun 2021!
Thanks for your feedback!
Could you please share with us more info what impacted on your review?
Your reply is very important to us.
Thank you !

Best regards,
Slotozen Team
• há 2 anos
Signed up for a look and cannot get on live chat, have emailed several times with a screenshot of an issue, only to be answered by stay casino saying we would love to help but you need to go to live chat, but if you vote for us we will be happy to offer you some free spins. Sounds a little mickey mouse to me and probably should be avoided. Never got to play anything so cannot comment on that
  • none absolutely nothing
  • shambolic state of affairs
  • support is hopeless
Slotozen Casino
Dear Wollygog, so sorry you weren't completely happy with us. Our support team is available in live chat 24/7, except for a few short breaks throughout the day. So if we're offline, the moment you want to chat with us, try the chat just a bit later.
Enjoy your playing, and best of luck!
Best regards,
Slotozen Team
• há 2 anos
Registrado, pago, recebi um bônus de boas-vindas com as rodadas grátis, recebi 2 euros. ok, sem problemas ainda. depois disso, joguei todo o meu depósito e o bônus de 100% com cerca de 350 rodadas sem sequer mencionar uma vitória de mais de um euro e três scatters. Portanto, o rtp certamente não pode estar certo neste cassino. as condições de bônus por si só são um roubo puro. jogar em outro lugar pessoal.
  • muitos provedores
  • pagina legal
  • quase tudo
Slotozen Casino
Dear franztheuerw,
Thanks for sharing your feedback.
We are so sorry to hear you were upset with our Bonus Policies. We have a rule that all bonuses have limits for a maximum withdrawable amount, e.g. x10 the bonus amount for all cash bonuses. Kindly note that you accept our T&C as well as Bonus T&C upon registration. We offer a great deal of generous bonuses to our players, and they come with certain wagering rules. If you prefer to play without any limitations, you are welcome to play with your deposit money only. That way, you won’t have any restrictions such as a bet amount, game choice or winnings amounts. We’d love to have you back with us. Let us know your profile details and we’ll make sure to come up with a nice personal bonus for you to make you feel better.

Best regards,
Slotozen Team
• há 2 anos
I love this casino. Have made one deposit, didn't clear wagering requirements so no withdrawal yet. Customer support in live chat are awesome and some of the best in the business I've come across. I will definitely be making more deposits here.
  • Customer support
  • Very good game selection
  • Good design
Slotozen Casino
Dear Melin!
I think this is the absolute best review we've had so far! Thank you so much for your support, we appreciate it greatly. Hurry up to check out the latest releases and the best of luck! Love, Slotozen
• há 2 anos
The site of this casino is easy to navigate, and the look and feel are very good. Big welcome package.
Individual bonus offers, very nice to keep me coming back to the site.
Play'n Go is missing as a gaming supplier, but I recommend it because everything seems good.
I am a bit surprised about the bad rating, as I received my withdrawal. Positive feelings of this casino!
Slotozen Casino
Dear Aapeli!
We're so happy you enjoy playing with us. Yes, you are right Play'n Go is missing, but we have more than seventy other game providers, hope you found it good) Have fun and good luck on your new exciting gaming adventures coming!
Cheers,
SlotoZen Team
• há 2 anos
Played a few times. Good casino with a good selection of games, but overall expandable, and unfortunately with the usual country's restriction. The bonus is OK. Different deposit bonuses are available daily. Some are very good, some not.
Deposits, withdraw no problem from € 10.
The payment systems are all common and good.
Will play more
Slotozen Casino
Hello BlueJays!

Thank you for sharing your experience!
Could you tell us more about bonuses you don't like?
We do our best and improve SlotoZen every day.
• há 2 anos
This is a great Casino with outstanding graphics and speed. Slotozen is one of the best in crypto gambling. Good games variety. Support professional 
  • Crypto friendly
  • Good selection of games
  • Customer service
Slotozen Casino
Dear Lucky_45!

Thank you for your feedback. It is much appreciated!
Glad you like SlotoZen. 
We do our best to improve our product for players. Love, Slotozen
• há 2 anos
Eu desaconselho jogar com o bônus de boas-vindas neste cassino. Ganhei mais de € 1500 depois de apostar o bônus de boas-vindas na íntegra e meu saldo total em dinheiro real foi reduzido para € 200, pois o bônus de boas-vindas só pode ganhar 10 vezes o depósito. No entanto, na minha opinião, trata-se de um erro, uma vez que o lucro acima referido só foi obtido após o cumprimento das condições de venda e, portanto, eu deveria ter direito à totalidade do meu lucro. Além disso, não há outro cassino no Dama NV Group com uma vitória máxima para um bônus de depósito! Estou muito desapontado porque foi a minha maior vitória até agora e a alegria por isso foi completamente em vão no final.
  • seleção de jogos
  • 10x saque máximo do valor do depósito ao usar o bônus
Slotozen Casino
Hello Charlotte,

We're very sorry to hear that you were upset by our Bonus Policy.

Please note that we offer so many generous bonuses to our players, and that's why we reserve the right to limit winnings from wagered bonuses.

If you play with a bonus, we recommend you request a withdrawal once the limit is reached. You are more than welcome to deposit it back later to multiply your winnings without any bonus linked restrictions.

If you prefer to play with no limits right from the start, you can play without a bonus, with your deposit only. In that case, we'll be happy to make you a personal bonus later!

Chat with us any time and we'll see what offers we have for you now.

Best regards,
SlotoZen Team
• há 2 anos
O jogo em si foi divertido, cheguei ao nível 4 e para cada nível acima você ganha rodadas grátis como um presente que você ganhou depositando com dinheiro real ... para usar o suporte de contato, eles só poderiam me creditar com 30 rodadas grátis para o nível 4. Não recebi as outras 40 rodadas grátis para o nível 1, 2 e 3, embora paguei muito dinheiro por isso e tenho direito a isso ... Não que o jogador possa ganhar alguma coisa. O suporte não foi tão competente e um pouco hostil... Depois que eles se recusaram a me creditar com minhas rodadas grátis, fechei minha conta sem hesitar ou tentando me manter lá, o fechamento foi realizado. Máfia profissional, espero que a loja vá à falência em breve e espero que muitas pessoas leiam isso e evitem o cassino .... Mfg
Resposta à declaração do funcionário slotozen.
Nada foi creditado automaticamente apenas porque a troca não estava ativa no bônus de depósito.
Então, para mim, esses são dois tipos diferentes de bônus, eu gosto de fazer sem um bônus de depósito, mas gosto de aproveitar o bônus ganho, por exemplo, subir de nível ... Bem feito confuso para que o jogador seja roubado de seu dinheiro ou ganhe nada. ... enganar!
  • Nada de bom para relatar
  • Site mal programado sempre com alguns bugs
  • Sistema de roubo de bônus confuso
Slotozen Casino
Dear Jeffboy83,

We’re sorry to hear our support team couldn’t meet your expectations.

Please note that all bonus awards for reaching a new VIP level are added automatically once conditions are completed. Support team does not credit them manually, but we are always happy to show our appreciation for any sufficient bonus free deposit activity with a personal bonus.

If you decide to give us another chance, we’ll be happy to have you back!

Best regards,
SlotoZen Team
• há 2 anos
People please skip this casino.they are the biggest cheaters in all gambling industry!!!



I played there for real money, made deposits and gambled. they asked me for docs to verify my acc and I sent all including passport,bill and selfie with both.



After that they didnt wanna cash out my money and after that they just deleted my account.



when I asked what is the reason?! They didnt wanna give me an explanation.they just said they have the right to delete it just like that.

I asked many times their chat support for the reason they didnt wanna answer because they are cheaters and they didnt wanna cashout the money I got.



I am playing on online casinos for 5 years and I have never such an unpleasent experience.



Please if u want to save your money, health and time dont play here. That is my advice.



They should be ashamed
Slotozen Casino
Dear pleni,

We’re very sorry our support didn’t explain the reason for closing your account.

We have investigated your case and received the answer that your account was closed by the anti-fraud department for using VPN to play games.

Since you have played down your balance before your account was closed, we can’t offer you a refund of your deposit.

Best regards,
SlotoZen Team
• há 2 anos
Não recomendo jogar aqui
  • Número de jogos
  • Péssimo atendimento ao cliente e confuso
Slotozen Casino
Hi Nox1986,
Thank you for your feedback.

Can you please tell us more about your experience?
What you are not satisfied with and how can we help you?

Slotozen Team
• há 2 anos
Registered here from Stay casino, they sent to me a lot of offers and i tried out it. Verification was very quick, easy to deposit, good bonuses, but problems with withdrawal to ewallet..its already 4th day and i havent got my little withdrawal to the skrill. Not sure if i will get it, because "ewallet and 4th day" isnt good for no one casino, they repeated that there is holiday deelay, but anyway i would chose another casino, not Slotozen.
Slotozen Casino
Hello sanchya,
Thanks for your feedback.

We apologize for this inconvenience. You are right, 4 days it’s a little bit longer, but now everything works properly and without delay.

Let us know, did you manage to withdraw your winnings?

Regards,
Slotozen Team
• há 2 anos
Don't sign up here. You do not get the first deposit bonus. Live chat keep fogging you off, saying that they are really busy or they are having technical problems. I would advise everyone to stay away from this casino and ask casinoguru to blacklist the casino. False misleading promotions is all this casino is good at. Avoid at all costs.
  • Good selection of games
  • Top providers
  • That's about all that is good.
  • Everything
  • Non existing bonus
  • Live chat is very. very poor.
Slotozen Casino
Hello ricky76,
Thanks for sharing your feedback.

We are really sorry for this inconvenience.
Can you tell us in more detail about your experience?
Which bonuses you did not get?

After we forward your request to the relevant department and get back to you with a prompt reply as soon as possible.

Slotozen Team
• há 2 anos
Registration is ok but before deposit is good to check withdrawal options. Only some crypto coins and no Trustly. Bank transfer minimum is 500€.
Closed my account right after reg in.
  • Register is quickly and easy
  • Withdrawal almost impossible
Slotozen Casino
Hello Jamethai777,
Thanks for sharing your feedback.

About the payment methods and withdrawal options.
It solely depends on the player’s location and availability of payment/withdrawal options provided by the provider.

For Finland we have the following options for withdrawal: CoinsPaid, Visa, MasterCard, Maestro, Netteler, Skrill, Rapid transfer by Skrill, Mifinity, Bank Transfer, Sticpay, and Siru Mobile.

We would be happy to see you in our casino again and provide assistance if you need some help with bonuses or the withdrawal procedure.

Regards,
Slotozen Team
• há 3 anos
Unfortunatly, my experience with the customer service of this casino was probably the worst experience of my life. Deposited 80$ with their welcome bonus. Ending up winning 1500$.

When came the time to verify my document.....Ho my God-_-

First they ask you to upload certain document in PDF but guess what ? This casino does not let you upload anything else than picture or screenshot. When you press upload, you can't even see all the document in your device.

Also, they ask for a particular screenshot for my muchbetter account as proof of Payment. What they were asking for did not exist in the Muchbetter app.

I sent them everything and even more that they needed to verify my identity. The matter was resolved after I made a official complaint here and a week of back and forth with their customer service. They wanted me to play the money I won and it was obvious. They stall as much as they could but ended up paying anyway.

I never say that in a review but don't subscribe to that casino....ever !
  • Casino was well made, a lot of provider availble and it run smootly. No bug what so ever.
  • Worst customer service in history of mankind.
Slotozen Casino
Hello vinvinc1980,
Thanks for your feedback.

We are sorry for this inconvenience.

Your request is already forwarded to the relevant department.
We will get back to you with a prompt reply as soon as possible.

Can you send us your email address, please?

Regards,
StayCasino Team
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Índice de Segurança:Alto8.8/10
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