CasaCasinos OnlineAvaliação Spin Samurai Casino
Avaliação Spin Samurai Casino
Não aceita jogadores Ohio
Bónus sem Depósito:
Indisponível
Bónus com Depósito:
Indisponível
Encontre no Google
Métodos de pagamento
Mostrar todos (25)
  • Skrill
  • Neteller
  • PaySafeCard
  • Payz (ecoPayz)
  • VISA
  • Mastercard
  • Maestro
  • Neosurf
Limites de levantamento
 por mês
5.000 €
 por semana
5.000 €
 por dia
1.000 €
Dama N.V.
2020
> 5.000.000 $
  • Curaçao (Curaçao Gaming Control Board)
Vista GeralBónusAvaliações dos utilizadores34Índice de SegurançaDiscussão24Métodos de pagamento25
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Avaliação Spin Samurai Casino

Avaliamos Spin Samurai Casino completamente e atribuímos um Índice de Segurança acima da média. É no geral um bom casino para jogar, mas tem algumas coisa sem valor. Na nossa avaliação, nós consideramos as reclamações dos jogadores sobre o casino, receitas estimadas, licença, genuinidade dos jogos, qualidade do apoio ao cliente, imparcialidade dos termos e condições, limites de ganhos e levantamentos, entre outros fatores. Porque Spin Samurai Casino está relacionado com outros casinos online abaixo listados, a sua classificação é também influenciada por eles. Leia a avaliação completa e aprenda mais sobre este casino.

De acordo com a nossa pesquisa e estimativas, Spin Samurai Casino é um casino online de tamanho médio no que diz respeito a receitas. Contudo, pertence a um grande grupo de casinos com grandes receitas combinadas. As receitas de um casino são um fator importante, quanto maiores forem os casinos menos problemas devem ter para pagar grandes ganhos, ao passo que pequenos casinos podem potencialmente resistir se tentar ganhar mesmo em grande.

Atualmente temos 1 reclamações sobre este casino na nossa base de dados, assim como 1 reclamações sobre outros casinos relacionados. Devidos a estas reclamações, demos no total 126 pontos negros a este casino, dos quais 86 vieram de casinos relacionados. Pode encontrar mais informação sobre todas as reclamações e pontos negros abaixo na parte 'Índice de Segurança Explicado' desta avaliação.

Aviso: Spin Samurai Casino tem certas seções dos Termos e Condições que consideramos serem injustas para os jogadores do casino. Por causa disto, nós aconselhamos a procurar um casino com regras justas ou pelo menos tenha uma especial atenção aos Termos e Condições do casino se decidir jogar nele.

Spin Samurai Casino é um casino online com um Índice de Segurança acima da média. Atribuímos-lhe esta classificação porque pensamos que está a fazer bem muitas coisas, as ainda existe algo impedindo de obter da nossa parte uma classificação muito boa ou perfeita. Apesar disso, pode esperar que este casino seja um bom lugar para jogar.

Bónus

Bónus sem Depósito:
Indisponível
Bónus com Depósito:
Indisponível

Métodos de pagamento

Métodos de pagamento
Mostrar todos (25)
  • Skrill
  • Neteller
  • PaySafeCard
  • Payz (ecoPayz)
  • VISA
  • Mastercard
  • Maestro
  • Neosurf
Limites de levantamento
 por mês
5.000 €
 por semana
5.000 €
 por dia
1.000 €

Jogos
Mostrar todos

Slots
Roleta
Blackjack
Sem apostas
Vídeo poker
Bingo
Baccarat
Jogos com jackpot
Jogos ao vivo
Sem poker
Jogos com Dados
Keno
Raspadinhas
Sem apostas em eSports
Jogos Crash

Opções de idioma

Website em Português
Todas os idiomas (10)
Apoio ao cliente em português
Todas os idiomas (4)
Chat ao vivo em português
Todas os idiomas (4)

Fornecedores do jogo
Mostrar todos (116)

  • NetEnt
  • Nolimit City
  • TaDa Gaming
  • Betsoft Gaming
  • Pragmatic Play
  • Playtech
  • Apricot (Microgaming)
  • ELK Studios
CAPTURAS DE ECRÃ DO CASINO
spin_samurai_casino_homepage_desktop
spin_samurai_casino_game_gallery_desktop
spin_samurai_casino_promotions_desktop
spin_samurai_casino_homepage_mobile
spin_samurai_casino_game_gallery_mobile
spin_samurai_casino_promotions_mobile

Positivos

  • Várias moedas numa única conta
  • Apoio por chat ao vivo disponível 24/7
  • Deposite, jogue e levante diretamente em Bitcoin
  • Seleção de jogos massiva incluindo uma grande variedade de jogos com dealer ao vivo

Negativos

  • Nem todos os métodos de pagamento estão disponíveis para todos os países

Factos interessantes

  • Quando o saldo do jogador for pelo menos 10 vezes maior que a soma total de seus depósitos, eles serão limitados a € 5.000 (ou moeda equivalente) para saque por mês. Em outros casos, o valor máximo de saque por mês é de € 10.000
  • Pequeno cassino internacional
  • Os depósitos precisam ser apostados 3x antes que uma retirada seja solicitada
Autor & Avaliador: Jana Kopecká Última atualização: 21/07/2024 Algo incorreto ou em falta? Comunique
Bónus de Casino

Bónus Spin Samurai Casino

Procure todos os bónus oferecidos por Spin Samurai Casino, incluindo as ofertas de bónus sem depósito e bónus de boas-vindas no primeiro depósito.

Casino Guru

Queremos que os jogadores compreendam o jogo.

Avaliações dos utilizadores (34)

Avaliação dos utilizadores de Spin Samurai Casino

Este é um lugar para partilhar as suas experiências no(a) Spin Samurai Casino. Leia o que outros jogadores escreveram ou escreva sua própria crítica e deixe todos conhecerem suas qualidades positivas e negativas com base em sua experiência pessoal.

Avaliação dos utilizadores:
Bom

Classificado por 34 utilizadores

Muito positivoPositivoNeutroNegativoMuito negativo

Teve alguma experiência neste casino?

Escrever avaliação

Casino Guru

Queremos que os jogadores compreendam o jogo.

• há 2 semanas
Spin Samurai casino itself is quite good, offering a wide selection of enjoyable games. For those who like samurai themes, the setting is well-designed and immersive. The website is smooth and easy to navigate, with a user-friendly interface. While there were some restrictions that caused minor frustration, the overall experience was positive. Spin Samurai casino is trustworthy, and with a solid management team that cares for its players, it has the potential to become a top contender.
Spin Samurai Casino
Hi Winter411,

Thanks for your feedback.

We welcome your thoughts about us. Our top priority is to do everything we can to see reviews like this!

I wish you a four-leaf clover in your gameplay!

Sincerely,
Spin Samurai Casino
• há 2 semanas
Spin Samurai Casino has quickly become one of my favorite online casinos, and for good reason. I've had some great wins here, which is always exciting, and the best part is how quickly I can access my payouts. The withdrawal process is smooth and fast, which makes the experience even better. While there can be occasional delays with loading, it’s never enough to take away from the overall enjoyment. With its wide variety of games and easy-to-use interface, Spin Samurai offers a fantastic and engaging gaming experience that I always look forward to.
Spin Samurai Casino
Hi Korbinian41,

Thanks for your feedback.

We welcome your thoughts about us. Our top priority is to do everything we can to see reviews like this!

I wish you a four-leaf clover in your gameplay!

Sincerely,
Spin Samurai Casino
• há 2 meses
@spin samurai there's a few mentions about popups during game plays, your response is (sincerely apologize) but yet do nothing about it, I know for a fact one of the popups is in produced by your system so I'm told, which stops the current turns resulting if loss of wagers most of the time.
Let's also talk about glitching games, there are a fair few games that do nothing but glitch every turn sometimes stopping on bouns and free spin features glitch and continue rolling resulting in skipping that feature. That said, it's like a form of cheating players out of wins and wagers.
sincerely apologize? Yeah right, your actions will speak louder then words when correcting the problems,
Would you like a few screen recordings to prove my statement here?
Sad though because at one stage your game site was probably one of better ones I've found yet, now it's totally the opposite, absolute rubbish
  • Games constantly glitching
Spin Samurai Casino
Good day clary46120,

Thank you for bringing these issues to our attention. We sincerely apologize for the inconvenience caused by the pop-ups and glitches during gameplay. We understand how disruptive this can be and are committed to investigating the matter thoroughly.

Our team is aware of the problems affecting some of the games, particularly during bonus rounds and free spins, and we are working to resolve these technical issues as quickly as possible to ensure a smoother gaming experience for all players.

If you’d like, you can send any screen recordings or additional details to contact@spinsamurai.com, which will help us address the issues more effectively.

We deeply value your feedback, as it helps us improve our services. We apologize again for the frustration caused and appreciate your patience while we work to address these concerns.

Best regards,
Spin Samurai Casino
• há 4 meses
Após realizar um depósito no Casino Spin Samurai, enfrentei problemas com o atendimento ao cliente, pois o meu bónus não foi creditado automaticamente. Ao tentar contactar o suporte, deparei-me com uma situação bastante frustrante: o site não oferece opções de chat ao vivo ou qualquer outro suporte imediato. Eventualmente, consegui encontrar uma forma de contacto, e o meu bónus foi creditado. No entanto, a experiência foi muito desagradável, levando-me a solicitar o encerramento da minha conta, pois decidi que nunca mais voltarei a depositar neste casino. As razões para o meu descontentamento incluem a falta de suporte ao vivo, a rejeição de documentos sem explicação clara e regras complicadas.
  • deposito instantaneo
  • suporte ao cliente muito coomplicado
Spin Samurai Casino
Good Day marciogardiniwe,

Thank you for sharing your experience with Spin Samurai Casino. We’re sorry to hear about the difficulties you encountered, especially with the customer service and bonus crediting process. It’s concerning that you had to go through such an inconvenient process to resolve your issue, and we understand how frustrating that must have been.

We appreciate you bringing this to our attention and sharing your feedback. If you have any further concerns or if there’s anything else we can assist you with, please don’t hesitate to reach out.

Kind Regards,
Spin Samurai Casino
• há 4 meses
Registration,verification of email, profile setup, and redemption of FS was relatively simple. My first impressions weren't great though because while I was trying to fill out my profile information, etc. I kept getting promotional pop-ups. I figured while annoying, it was just while navigating the site, not a big deal. Well, I was wrong. After redeeming my free spins and starting game play the pop-ups continued and do not close unless you manually close them. I actually didn't even complete my free spins. If I had paid money, I would be extremely perturbed. 100% would NOT visit that site again
  • Pop-ups
  • Advertising during game play
Spin Samurai Casino
Dear Nicholle,

Thank you for sharing your experience with us.

We sincerely apologize for the inconvenience you encountered with the promotional pop-ups and advertising during gameplay. Your feedback is invaluable, and we're sorry that it impacted your enjoyment of the site, especially during your free spins.

Please know that we take your concerns seriously and are committed to improving the user experience. We’re actively working on minimizing disruptions to ensure smoother and more enjoyable gameplay for all our users.

We hope you’ll consider giving us another chance in the future.

Thank you once again for your feedback, and we apologize for the inconvenience.

Best regards,
Spin Samurai Casino
• há 6 meses
Bom dia,

Recebi um bónus de 100% por e-mail com o qual depositei 300€ e pude usar o bónus e ganhar 10.000€!!!
A conta foi verificada.
O primeiro levantamento de 1000€ foi rejeitado sem motivo.
Depois de entrar em contato com o chat ao vivo, também fui informado que ele foi rejeitado sem motivo e que deveria enviar uma nova solicitação.
Estou curioso para ver como isso se desenvolve. Só tenho uma opção de sacar € 1.000 por dia.
Darei uma classificação melhor se alguma coisa mudar!

Edit: melhor site em que já joguei!!!
1 pagamento foi feito!
  • Principais vitórias
  • Principais bônus
  • O pagamento foi cancelado sem motivo
  • Bate-papo não ajuda
Spin Samurai Casino
Hi Xabruzzii,

Thanks for your feedback.

We welcome your thoughts about us. Our top priority is to do everything we can to see reviews like this!

I wish you a four-leaf clover in your gameplay!

Sincerely,
Spin Samurai Casino
• há 8 meses
Deposited 3 days ago with eth.
Which they informed it could take up to 4 hours which I completely understand.

3 days later and my deposit still isn’t here.

Do not go to this site
  • Everything
Spin Samurai Casino
Good Day Juzzy92,

Thank you for providing feedback.

I'm sorry to hear that your experience with us was unpleasant.

I completely understand your disappointment. Waiting for a few days for your deposit to be posted can be inconvenient as we realize that you would love to play and have some entertainment.

In most circumstances, the deposit reflects immediately on your account; however, there may be times when the payment service provider is experiencing technical difficulties.

I can assure you that we take these matters seriously and do our best to get them resolved as soon as possible.

We want to emphasize that one of our company's primary principles is maintaining our players' delight and satisfaction, and we strive hard to achieve this.

Please feel free to contact us via email at contact@spinsamurai.com. You can also contact us via live chat; we are available 24/7.

Kind Regards,
Spin Samurai
• há 9 meses
I take bonus from email win 1k. sent document for veryfity and waiting for cashout.
Casino have big problem. Casino without suport contsct.
Not chat, no email adress. only messge but didint answer to my questions. i dont know what wrong about ine document and dont have how ask
now neutral review and waiting for coming soon
edit: 25.03
cashout complete
Polecam to kasyno!
Spin Samurai Casino
Hello, kszysio

We are sorry to hear that you have had difficulties with your verification process.
As you know, the verification process is tied to the withdrawal policy. And yes, even for card/s that you no longer have but used in the casino, you would still need to verify it.
Also, if the photo is cropped or the receipt you provided has an incorrect or unclear reference number, our payments team will decline the document. However, you will be given instructions on how to upload it correctly.

We are happy that you eventually were able to receive your winnings, we will be trying to maintain and improve your gaming experience. And if you still have some questions - don't be shy to message us!

May your gameplay will be even more entertaining, master!

Sincerely, Spin Samurai Casino
• há 9 meses
as
Dodgy as. Never won anything at all and then when I asked to close my account they said sorry we can't do that as you are a valued customer!! What the actual..
I will never play with these guys again
Spin Samurai Casino
Hello, trpevskik

We sincerely apologize for the frustration you've experienced with our services.

Regarding your comment about never winning, it's important to note that the Return to Player (RTP) percentage varies across different games, and while winning streaks can fluctuate, our games are designed to be fair and provide an enjoyable experience for all players.

We're truly sorry to hear that you're considering closing your account. As a valued customer, we always strive to address any issues or concerns you may have. We constantly work on improving our services and welcome any feedback you may have to help us enhance your gaming experience.

We would like to encourage you to reach out to us again either via our chat support or through our email address: support@spinsamurai.com
Our dedicated team is here to assist you and ensure that your experience with us is nothing short of excellent.

Once again, we apologize for any inconvenience caused and hope to have the opportunity to regain your trust and continue providing you with top-quality gaming entertainment.

Sincerely, SpinSamurai Casino
• há 10 meses
Terceiro bônus de boas-vindas e simplesmente com um depósito de 10€ e apostas de 1300€ consegui solicitar um pagamento de 730€ :) Acho ótimo. Ainda tive que fazer upload de documentos para verificação, que foram verificados há um dia.. agora estou aguardando a aprovação do pagamento 🥰🙈👍🏼👍🏼


Adendo: o pagamento demorou 2 dias (presumo que seja por causa do fim de semana).
Portanto, muito rapidamente.
Pagina legal !! Continue assim Dama Nv 🎉🎉🙈👍🏼
  • Principais jogos
  • Grande vitória
Spin Samurai Casino
Hello, QueenLea

Thank you for such a high rating. Your feedback is truly appreciated!

Congratulations on your winnings, master! We are beaming to know that our platform brings joy to our players.
We'll enhance our skills to make a gaming experience for our clients even better.

Sincerely, SpinSamurai Casino
• há um ano
O cassino em si é muito bom, é bom jogar muitos jogos bons
Se alguém gosta de samurai, o cenário é muito bom, o site é fluido, bem feito, ganhei muito na minha primeira visita ao casino e a cada 24 horas havia um limite diário de 800 euros na minha conta, o que me irritou um pouco porque outros métodos de saque desapareceram em algum lugar, por exemplo, para uma conta bancária. Sabe-se por que essas restrições são utilizadas. Eles usam truques do manual do cassino, mas de forma não intrusiva, sem grosseria. Portanto considero o casino confiável e bom. Se tiverem um bom treinador e cuidarem dos jogadores, têm potencial para ser uma equipa de topo.
  • Seleção de jogos
  • Lado liso
  • Eles pagam dinheiro rapidamente
  • Você ganha muitas rodadas grátis durante o jogo e as coleta quando quiser, sem armadilhas
  • Bate-papo ao vivo útil e educado
  • Fica comigo para sempre
  • Para mim, pessoalmente, a verificação exige muitos dados para serem analisados de uma só vez
  • Esses truques de marketing mantêm seu dinheiro lá pelo maior tempo possível. Mas dentro de limites aceitáveis e verdadeiramente elegantes.
  • Existem apenas alguns métodos de saque, mas os mesmos que você depositou
Spin Samurai Casino
Hello, marcinqszwed

We apologize for answering in English.

Thank you for your detailed and positive feedback. We're delighted to hear that you enjoy our casino, find the game selection appealing, and appreciate the smooth and well-designed website. It's fantastic to know that you had a winning experience, particularly with games featuring a samurai theme.

We're grateful for your acknowledgment of the fast payout process and the helpfulness of our live chat support. Your mention of the pros and cons provides valuable insights for us to enhance our services further.

We appreciate your understanding of the verification process. While we aim to ensure a secure gaming environment, we are actively reviewing and optimizing our procedures, adding new deposit and withdrawal methods, to streamline the verification without compromising on security.

Sincerely, Spin Samurai Casino
• há um ano
I will leave this as neutral for now as I will see how my withdrawal process goes. First impressions are good and I find the site smooth and easy to use. Good choice of games and providers. I will give more detailed review after withdrawal process...
  • Large selection of games and providers
  • Friendly and helpful live chat
  • Good bonuses
  • Should be better responsible gambling options
Spin Samurai Casino
Hello, Dwayne8365

Thank you for taking the time to share your initial thoughts with us. We appreciate your positive feedback on our games and gaming providers. It's great to hear that you find our site smooth and user-friendly.

We look forward to assisting you further with your withdrawal process. Please keep in mind that withdrawals are closely tied to the verification of your gaming account, which is a standard procedure to ensure the security of your funds. Even for card/s that you no longer have but used in the casino, you would still need to verify it. Also, if the photo is cropped or the receipt you provided has an incorrect or unclear reference number, our payments team will decline the document. However, you will be given instructions on how to upload it correctly.

If you have any specific preferences or concerns regarding responsible gaming options, please don't hesitate to reach out to our support team via live chat. They will assist you kindly by providing all options that are available. We're committed to promoting responsible gaming practices and will be happy to assist you with any requests you may have in this regard. You may also check this page: https://www.spinsamurai.com/en-au/responsible-gaming

Thank you again for choosing our platform, and we look forward to providing you with an excellent gaming experience. Please feel free to share more detailed feedback after your withdrawal process, your insights are valuable to us.

Sincerely, Spin Samurai Casino
• há um ano
If you are a normal casino player this is a reliable casino, it will withdraw, it will give you offers with normal promos and tournaments.

But if you are a vip kind of player dont you dare spend here, they have tried to put down my vip treatment to 5% I get one extra tournament which I think is rigged, I can do 30 aud per spins for an entire day and I never break top 10. the point system is brutual 30 aud is 1 point, im up to 25400 points = 750.000 wagered and it has to be in raw money, ive deposited 84 pages x 10 per page and spent over $35000.

And somehow the terms and conditions for vip say you will get more bonuses and more appreciation but its the opposite once they know you spend they destroy it all. ive never heard of a casino with 5% and we arent even discussing cashback we are discussing cash bonuses that have big wagers.
I am trying to fight this now, its very terrible they also have no one to call so you cant directly speak to management, I was told the new management did this but they dont have this in writing which is already misleading and not right. stay away big spenders
  • safe, perfect casino for regular players, fast withdrawals
  • good game play, good range, easy to navigate enough promos for regular players, tournaments for regular players.
  • the worst casino ive ever played at for a vip level player, terrible percentages, as you build your portfolio and vip level status things become worse, stay away big spenders and vips
  • no ability to contact anyone via phone so they avoid when there is a bigger issuer, very difficult for this as a business and strange.
Spin Samurai Casino
Hello biginkedaussie,

Thank you for taking the time to share your concerns and feedback with us.

Firstly, regarding bonuses, I understand you may have certain expectations as a VIP player. Our casino offers a range of bonuses and promotions subject to specific terms and conditions.

I am happy to hear there are certain features of our casino that you enjoy and I am equally sad to hear you are not happy with our bonus offers. Fortunately, the entertainment industry is constantly changing and we hope to see a bonus for you to enjoy in the near future.

As VIPs for our casino, we take these matters seriously and want to address your concerns with your account manager if you would be so kind as to provide me with your email address, please.

We want to emphasize: We aim to provide a high-quality VIP experience, which includes exclusive bonuses and personalized support. And we are always open to feedback on improving our offerings.

At Spin Samurai, we would like your experience with us to be exciting and fun - more about the entertainment. If there is anything we can do to improve your experience, please let us know.

Sincerely,
Spin Samurai
• há um ano
amazing casino has a Lot to offer, many games and great customer service
Spin Samurai Casino
Hello, hbomb420

Thank you for reviewing our casino.
We are thrilled to know that you are enjoying it. Our primary priority is to do everything possible to see such reviews.

Wishing you nothing but luck in your gameplay, master!
Sincerely, Spin Samurai Casino
• há um ano
This casino is very disappointing, when we make a deposit it is processed quickly but when we make a withdrawal it takes a very long time, and what doesn't make sense is when we do a shutdown on a holiday/weekend he won't process it but if he makes a deposit he will always process it... ,
  • nothing good in my opinion
  • many unlockable games have a lot of reasons that don't make sense and many more in my opinion
Spin Samurai Casino
Hello Kartolo83,

We appreciate your time in reviewing our casino.
To address your concern, please remember that passing the verification is part of the withdrawal process.
Also, all payment methods used in the casino need to be verified. Additionally, our payments team will decline the document if the photo is cropped or the receipt you provided has an incorrect or unclear reference number. However, you will be given instructions on how to upload it correctly, and once all is there, our relevant department will check it as soon as possible.
In the withdrawal process with different payment providers, some transactions could take up to 3-7 banking days.
If you still have any questions, please feel free to contact us via email at support@spinsamurai.com.
You can also contact us via live chat, we are available 24/7.

Sincerely, Spin Samurai Casino
• há 2 anos
Unfortunately, I cannot recommend this casino. They won't let you play with the bet you want. Their rules are unfair. The game should be fair to the player. Avoid this place!! I will immediately change my review if they admit their mistake and refund the money they scammed.
Spin Samurai Casino
Hello Naomii,

Thank you for taking the time to share your feedback with us.
We are sorry to hear that you have not had the best experience that we tried to provide you. As you know, gambling is about luck and fun, and there are no guarantees. Yes, the more you play, the more opportunities you have to get the big win. However, it still is not guaranteed.
Please keep in mind that our Terms and Conditions, with what you agreed to when you registered, any of the issued bonuses by default are limited to a maximum bet - of 5 EUR due to wager requirements. All the bonuses are non-sticky. You can only request your withdrawal once the wagering requirements are fully fulfilled. However, you should be open to yourself if you are betting with real money, as there is no maximum stake in it.
Also, feel free to contact us via email at support@spinsamurai.com. You can also contact us via live chat, we are available 24/7.

Sincerely, Spin Samurai Casino
• há 2 anos
Depositado e jogado com o bônus de boas-vindas, os € 200 acabaram em poucos minutos sem chance de ganhar, acho que não preciso dizer mais aqui, todos podem formar sua própria opinião, mas definitivamente não posso recomendar este cassino.

EDIT 30/11/2022 - Tentei contato pelo chat ao vivo e não me ajudaram. Aqui está apenas um pequeno trecho do bate-papo:
Parece que você não teve muita sorte e, infelizmente, não podemos adicionar nenhum outro bônus no momento, pois você recebeu muitos bônus pelo seu depósito.

Por que você está respondendo aqui se não é sério? Porque parece bom? Talvez deva mostrar que você está tentando? Mas você não é, ninguém queria verificar minha conta. E você não me conheceu de forma alguma.

EDITAR 12/08/2022
Alterei minha classificação para 4 estrelas. A razão para isso é a gerente VIP Zoey, que está muito preocupada comigo e isso nem sempre é natural. Obrigado Zoey!
  • Zoey do Gerente VIP
Spin Samurai Casino
Hello Whooky,

Thank you for contacting our chat support, and we apologize if you feel we couldn't resolve your concern.
Our players' experience is our top priority. We want to ensure that aside from the entertainment they get from playing, we also provide a gesture of goodwill to express how much we value our players.
And as a valued player, we assigned an account manager to you to make your experience with our casino better, and she will be in touch via email. Please standby for it.

Sincerely, Spin Samurai Casino
• há 2 anos
My first time at this Casino the bonus wagering is a bit high but my winning & withdraw was great deposit $15. + bonus withdraw $450. leave in $50. confirmation for withdraw accepted 10 hours this is the best I ever got from a Casino . Thank you
  • For this day 10/10
Spin Samurai Casino
Hello dodge5000,

Thank you for sharing your feedback with us!
We're happy you enjoy your experience at Spin Samurai :)

Wishing you great gameplay!

Sincerely, Spin Samurai Casino
• há 2 anos
Não refletiu nenhum método de pagamento e não houve reembolso, mesmo quando a data prometia o reembolso. Nenhum reembolso ainda. foi uma farsa completa
Spin Samurai Casino
Hello reireirei,

Thank you for your feedback.
We are sorry to hear that you are having an issue with the availability of payment methods.

We apologize for this inconvenience.

Please get in touch with us so we can investigate the issue and offer a resolution.
You may contact us via live chat; we are available 24/7.
You may also send us an email at contact@spinsamurai.com

Sincerely, Spin Samurai Casino
• há 2 anos
One of thee best casino's I've played at by far.
No complaints. Customer service. Vip manager ers make you feel welcome.
  • 100% very down to earth you
  • Not a bad thing to say
Spin Samurai Casino
Dear Sweets55,

Thank you for taking the time to share your feedback with us!
We're happy having you as part of our Spin Samurai family :)

We wish you great gameplay!

Sincerely, Spin Samurai Casino
• há 2 anos
Um bom cassino tem muitos jogos, o bônus está em algum lugar no meio
  • O que posso dizer de bom desse cassino, enquanto você está pagando, as chances de ganhar no negativo são boas, vou escrever por que, principalmente o cassino é bom, há muitos jogos.
  • O lado negativo desse cassino é que na primeira vez que você quer levantar dinheiro, começam os problemas, não há mais ganhos bons, para dizer o mínimo, e o que é pior, eles esquecem de transferir dinheiro, você entra em contato com o agente, ele apenas escreve que ele vai verificar e esperar e esperar e esperar e nada, sem resposta sem dinheiro, desastre
Spin Samurai Casino
Dear rile 15,

Thanks for taking the time to send us your message.
Your opinion is important to us and improvement of our service!

We're sad to hear you had difficulty collecting your winnings and that you felt the help provided was insufficient.

Please see this link for additional information on withdrawal terms and conditions:https://www.spinsamurai.com/en/terms-and-conditions

Also, we'd be happy to check your account and provide you with the best solution if you could supply us with the email address used for your account.

Looking forward to getting your reply!

Sincerely, Spin Samurai Casino.
• há 2 anos
this casino is very good at making player irritated.
pending,ignore,and so on.
i mean cashout ofcorse.

when my cash is going to melt,suddenly email me.lol

ofcorse my balance is over as usual.
we lost 99% as you know.

you shoudnt touch here and dama group.
  • good skill to make player angry
  • support sucks
Spin Samurai Casino
Dear casinohater,

Thank you for taking the time to share your feedback with us.
We're sorry to hear you have an unfavorable impression of our casino.

We put forth a lot of effort to make sure that our players have a good time while playing.

Please note that before you can withdraw your winnings, you first must complete certain criteria, such as having your account verified.

Also, we'd be happy to check this case and provide you with the best solution if you could provide us with the email address used for your account.

Please see this link for further information on the terms and conditions: https://www.spinsamurai.com/en/terms-and-conditions

Please let us know if you have any questions!

Sincerely, Spin Samurai Casino
• há 3 anos
Great provider choices, and the layout is ok... there is ONE MASSIVE problem with this casino: When your funds are low, there is an automatic POP UP window that keeps popping up to encourage one to deposit. So, this starts happening at about $2 left in your account... the pop up came up and of course, you must click on the X's to get rid of it, and that takes a moment to do... so... it me my AVIATOR game (Spribe). They did offer me some free spins, but, I could have made over $4 on what I had left and the free spins got me under $1. Do NOT play the AVIATOR game there, it will not end well if you are under $2 balance.
  • Great choice of providers
  • Pop up window to deposit - VERY troublesome!
• há 3 anos
Infelizmente, tive uma experiência muito ruim.

No chat ao vivo nunca há ninguém e não se obtém resposta por e-mail, embora seja importante que escrevi um e-mail duas vezes sobre o encerramento definitivo da conta por problemas. 1 semana depois, nem resposta nem encerramento de conta!

Índice de Segurança

Explicação do Índice de Segurança do Spin Samurai Casino

Confira a explicação dos fatores que consideramos ao calcular a classificação do Índice de Segurança de Spin Samurai Casino. O Índice de Segurança é a principal métrica que utilizamos para descrever a confiabilidade, honestidade e qualidade de todos os casinos online da nossa base de dados.

Índice de Segurança:Acima da média7.5/10
Casino de tamanho médio, com base nas nossas pesquisas e estimativas
Consideramos os T&Cs deste casino ligeiramente injustos
Não encontrado em nenhuma lista negra de casinos relevante
As reclamações dos jogadores demonstram que o valor de prémios retidos é nulo ou muito baixo em relação ao tamanho do casino
Consideramos também outros fatores, que tiveram um impacto ligeiramente negativo no Índice de Segurança do casino
O índice de segurança deste casino foi calculado com base nas nossas pesquisas e dados recolhidos pela nossa equipa de análise de casinos. Mais informações sobre o nosso método de avaliação de casinos

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Termos e condições injustos

  • Este casino proíbe algumas estratégias e padrões de apostas (mesmo ao jogar sem dinheiro bónus), embora não tenhamos testemunhado o uso desta regra contra os jogadores.

Outros fatores

  • Limite de levantamento baixo: 5.000 € / mês

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