Avaliação do madman103

Casino Guru

Queremos que os jogadores compreendam o jogo.

há uma semanaOriginalTradução
I loved playing here, the issue is lately they do not honor their free spin incentives. They tell you to wait a couple of days for them to load. Then when you come back later they said sorry it's been too long. Be careful when making a deposit to receive free spins. They have a lot of glitches when in comes to their incentives and the customer service is no help to get it resolved. They will also leave you on hold for long periods of time and then if you don't reply within a minute or two they will disconnect. If you can play and withdrawal without dealing with a human you should be fine.
Ler maisLer menos
  • Fast withdrawals
  • Does not honor exclusive deposit rewards
há 11 mesesOriginalTradução
Let's start with the games offered are great but working with the customer service is not ideal. I copied and pasted the wrong address for withdrawal. The funny is it was the Casino deposit address so my funds went back into the Casino Account. No harm no fowl i thought until they told me i had to play it through 1x again. After playing small bets meaning .50 cent bets it was all gone trying to play through one time. Now at first i though it was all my fault but after trying to make another withdrawal after this date i made sure i used the right address but when it showed me the address it was going to use well would you know it was the Casino address again. This was after I made sure to copy and paste my address from my wallet. My issue is the Casino could see where the money came from which was the Casino account and sent to the Casino account and they would not let me withdraw without the playthrough. Experienced players at online Casinos should not think this is an issue. This rant is for new timers that attempt to play here. Make sure you verify everything and don't let your feelings of excitement get in the way and rush a withdrawal. Because the Casino will not work with you.
Ler maisLer menos
  • Customer Service
Wild.io Casino
há 11 meses
Greeting,

We thank you for sharing your experience. Please keep in mind that the address you input at the time of withdrawal is the one the funds will be sent to. We have no way of changing the address of an already requested withdrawal.
We always strive to improve our service and we appreciate your feedback.

Best Regards,
The Wild.io Team
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