It is important for casinos to promptly self-exclude at the customer's request. Otherwise, you may accidentally overuse it.
7/11/2023
(casino)
Is your decision related to specific issues with your gaming account or the quality of our customer service?
(Me)→Both
7/12/2023
Please fill in all the mandatory fields in your Personal Profile as completely and accurately as possible.
(Me)I did.Please Close now
7/13/2023
(casino)
Please fill in a number of your document in your Personal Profile as completely and accurately as possible.
(Me)I did
7/14/2023
(casino)
Please provide us with the colored photos of your identity document (both sides), the number of which has been entered in the Personal Profile.
(Me)I did!you should say from the beginning!
casino didn't tell me about all necessary things from the beginning,
So Self-exclusion is delayed
by speaking one by one.