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Insatisfeito, fiz um levantamento de 180€ no dia 2 de maio e devolveram o dinheiro à minha conta no dia 14 de maio, retirei novamente e ainda está em processamento. Estou conversando com o chat ao vivo há 2 semanas e ele só me diz que eles vão me avisar, mas ninguém me dá uma solução e eu não entendo porque já saquei dinheiro para minha conta bancária antes e não houve problema. Atualização: enviei todos os documentos necessários para o cassino e eles foram aprovados em 09/06/23, ainda estou aguardando meu dinheiro ser depositado em minha conta, usuário: nachetes
21/06 eles me dizem que não vão me dar meu dinheiro porque é a segunda vez que ganho dinheiro com bônus grátis, que golpista, sem dúvida o pior cassino de todos
21/06 eles me dizem que não vão me dar meu dinheiro porque é a segunda vez que ganho dinheiro com bônus grátis, que golpista, sem dúvida o pior cassino de todos
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2
Paradise 8 Casino
há um ano
Thank you, Nachetes, for letting us know.
We are truly sorry to hear that you consider this a scam.
Please note that real-play never occurred in your account. You only deposited in order to activate your account to withdraw from a free chip you won. Once you activated your account with a deposit, you cashed out, and the winnings were sent to you.
We think it is more than fair to allow our customers to cash out winnings from a free chip without them ever playing for real, and therefore, and according to our T&Cs, you simply can't continue to cash out on free chips any further unless real-play is taking place first.
We can also see that your assigned account manager has sent you an email with an explanation.
Based on the fact that we did pay you when you were eligible for it, we find this review to be very unfair to us, and we kindly ask you to reconsider it.
Thank you and have a great day.
Paradise 8 Support
We are truly sorry to hear that you consider this a scam.
Please note that real-play never occurred in your account. You only deposited in order to activate your account to withdraw from a free chip you won. Once you activated your account with a deposit, you cashed out, and the winnings were sent to you.
We think it is more than fair to allow our customers to cash out winnings from a free chip without them ever playing for real, and therefore, and according to our T&Cs, you simply can't continue to cash out on free chips any further unless real-play is taking place first.
We can also see that your assigned account manager has sent you an email with an explanation.
Based on the fact that we did pay you when you were eligible for it, we find this review to be very unfair to us, and we kindly ask you to reconsider it.
Thank you and have a great day.
Paradise 8 Support
