Avaliação do ruddyard

Casino Guru

Queremos que os jogadores compreendam o jogo.

há 2 semanasOriginalTradução
Just when I though there was not a new site with any wow factor in Service, Richard Casino came along. I decided to try the platform a few months back and keep playing there due to the it being such a simple well laid out site and with such good games and really polite staff. I like Richard because it has great consistent bonuses and customer centric focus in making sure their customers enjoy their visit and time of casual online gambling and entertainment. The simplicity of the site and functional user friendly layout is a win for me and I am sure for the other numerous visitors. My verification blew my mind with the ease due top providing the right specific items as per the rules and with no hassle or delay. My wins and funds from my withdrawal was there in my account in less than 24 hours. Impressed is all I have to say and for those who want a trustworthy online professional site to their entertainment and casual gambling, Richard Casino is a site and destination online I will highly highly recommend.
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  • Fast withdrawal
  • quick verification
  • Very Polite and Friendly service
  • Service is knowledgeable and fast
  • Great Platform overall
  • Very simple layout and great Game
  • Good Bonuses
  • Good well balanced RTP on Games
  • There is Nothing and I mean Nothing Negative about this Richard's Casino
Richard Casino
há 2 semanas
Dear Ruddyard,

Thank you for your time writing the feedback. It means a lot to us.
We are truly delighted to learn that you appreciate the diverse selection of games available to you and found our interface comfortable to use.

Moreover, we are truly delighted to learn that our dedicated support team was able to effectively address your needs. Your positive experience is of utmost importance to us, and we are grateful for the opportunity to serve you.


In addition, we are glad that your verification process was smooth and withdrawl was processed successfully and quickly. It brings us great joy to see our valued customers experience smooth transactions. We sincerely hope to witness your success once more in the future.

We look forward to seeing you again for more good times!

Best Regards,
Richard Casino Team
há 5 mesesOriginalTradução
Dear Friends at CASINO Guru: On Wednesday, May 22, 2024

I can remember the very day Guru you became my most coveted reliable source along with Ask Gamblers as a new player in 2020 and someone that was killing time during the pandemic . I continue to use online casinos as an outlet of enjoyment and a place to enjoy my time of gambling secure, safe and also with the understanding that are guidelines in how an online casino is to operate fairly and without prejudice or in any fraudulent or manner of trickery.

It's saddens me after 4 years of playing online casino and winnings into the thousands that I successfully earned THROUGH ENJOYABLE ENTERTAINING PLAYTIME AND learning the process of withdrawing FROM those CREDIBLE SITES exciting winnings on various other platforms that provided clear and concise guidelines on how to withdraw successfully.

I am very sorry but I wonder how you reviewed HitnSpin and given it a 9.5 even though there are numerous complaints. Yes maybe I would have given them the same but their withdrawal process is a diabolical disaster and brings into question some very concerning practices and customer undue stress at the point of withdrawing their funds. The numerous significant complaints highlight that this casino has significant gross exercises of withholding winnings from their customers and providing unclear directions, options and extensive roadblocks that challenge their customers from making their withdrawals. I even see casino Guru have actually been engaged successfully with securing winnings from HitnSpin and withdrawals for some of your other readers and novice casino players like me. I commend you very much for that and that's just one of the many great impactful things you provide in this industry and why your a leading source for valid and reliable information.

I have been trying to get my 600 US winnings from HitnSpin for well over 3 weeks almost a month now with various roadblocks with very little clear valid variations of different information with them repeating technical difficulty. This is the first time I have ever encountered anything like this and it upsets me because it taints a very bad image and perception of what I know this industry is not which is enjoyed by thousands- even millions and employs so many people around the globe who work at legitimate sites that don't operate with ill intent.

I started my withdrawal process on the 5th of May and after an extensive verification process that included me sending selfies with myself and my ID card and credit card in which I paid for my bonus along with my IDs and numerous other iterations of verification I made my withdrawal to my credit card. Then I was told that there are technical difficulties and we cannot withdraw to any of our cards. Then I withdrew through the bank transfer and asked my bank to rep stay on the line with me and to help me fill in the information in which we filled in the correct information and I did my withdrawal.

The money then sat in my account for a week and then finally it came to the status of being processed in which on numerous occasions I was told by various reps in which I have actual screengrabs and copies of being told that it's coming do not worry do not worry it's coming. This has been going on since the 10th of May.

After that since the 10th of May and waiting and being told almost every other day that it's on its way and that it's with the third party and the third party has the funds I log in and yesterday I see the $600US that I've been trying to withdraw since the 5th of May back into my account with a status of Withdrawal rejected on my profile.

Upon contacting various reps I'm being told no specific clear answer that it's being rejected for technical difficulties. I keep asking about these technical difficulties and I am not getting any clear consistent answer when they have been telling me that it's being processed and that it's on its way for the last two weeks. This is unacceptable. I am feeling abused, led on and played with in the worst deceitful way.

Casino Guru I'm asking you please for your help here as I'm at a loss and don't know what to do. They currently have switched that you can't do Bank transfers to Canada Canada no longer comes up as a selection and they keep telling me to do my withdrawal over and there is no feasible way that I currently can withdraw my winnings and cash even to the credit card - Canadian Tire Mastercard which they verified that I bought the actual bonus with. I would love your help please in securing some resolution of this matter to secure my winnings. This is not fair play.

Thank you kindly in advance for your attention to this matter Casino Guru. It is greatly appreciated.
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  • Really really nice simple layout
  • Would have and could have been one of my all time FAVOURITE sites
  • Pretty decent RTP
  • There is multiple inconsistences in their process and significant roadblocks to hold onto your funds
  • This site has significant potential but there would have to a significant overhaul of their withdrawal process e customer service reps do not provide clear and customer centric solution based answer during the withdrawal process and I feel sorry for them because some of them are actually very nice
  • Tell you funds is on it way and blame it on third party supplier or technical difficulties
HitNSpin Casino
há 4 meses
Dear RUDDYARD
Thank you so much for your feedback!
We are extremely happy to see you among the winnings, and also glad that the case got successfully resolved!

Regards
há 6 mesesOriginalTradução
Okay I have been playing slots online now since 2020 the pandemic ad kept playing causally since even though I am back to work and my regular lifestyle. I must say holy have had some very very awful experiences and I wont get into name shaming those awful sites...you know who they are that's why we rely on reviews I have come to know and sites like Guru and Ask Gamblers if I can say I the best best factual and actual go to in getting your must know safe guide for gambling entertainment. As a seasoned PR practitioner (in not related industry) I even know the value now as a player to actually give KUDOS where it is important to safe first, functional, entertaining and valuable platforms that give us the players truly what they promise as enjoyable play time.

I would like to say Slot Mines truly renewed my faith and belief as a player you can be engaged on a platform get great and I mean great customer experience and really enjoy your play time and WIN! Thank you Slot Mines as you really have a great site nicely laid out and your customer reps are well trained and are a class act.

Keep up the good work I will be back and definitely I am gong to leave reviews now as you set the bar high for me as there are other good sites but they need to up their game if they are to keep up with what you have to offer as a play gambling online platform - destination. I will be back more gambling and play time for sure!
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  • Great Customer Service
  • You followed through with Verification requirements - Good Verification guidance and automation
  • NICE GAME SELECTION
  • Good Layout
  • Good branding appealing
  • Dont tell customers your verification and payouts process is 10 days when its actually 5 you actually do better than your communicating to customers
  • Put your verification timelines on Verification page more clearly a little
há 11 mesesOriginalTradução
Hi I have been playing the slots online for about 3 years now. I was a huge disbeliever when I started actually out of Covid period off work and bored. I was really enjoying National Casino and the games and services. Then boom one Saturday morning 5600 on slots. It did take me 2 months with many verifications and my credit card company writing a letter and finally I got my winnings. I was on a roll and won on other onlines. I find most site very difficult to win anything now but I really like National and now playing this platform again. I do read the reviews and concerned they have reputation with non payments .
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  • Great games and good service
  • Do pay out winnings after stringent verification
  • Took very long to verify and asked same questions over and over again
  • Wasnt clear and streamlined to verify
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