há 3 anosOriginalTradução
Processo KYC muito longo. Sempre são solicitados novos documentos. Por exemplo, pediram-me um comprovativo de rendimentos, apesar de ter pago apenas 220 €. Também foram solicitados dados sobre cartões de crédito que não utilizei neste casino. Embora se afirme que um máximo de € 5.000 é pago por mês, eu paguei apenas € 1.000 a cada duas semanas. Embora ainda não tenha recebido todo o meu dinheiro. Cassino típico que depende do fato de você perder a paciência e jogar tudo fora de novo. Qualquer pessoa que pretenda retirar seus ganhos deve comprar outro cassino.
- Todos os meus jogos favoritos estão lá
- Conforme escrito acima. Ainda não recebi nenhum dinheiro desde meu pagamento, há mais de três semanas.
Traduzido automaticamente:
Rembrandt Casino
há 2 anos
Dear Rschloeg,
Thank you for taking the time to write a review,
We are sorry to see that your verification process took some time and that you needed to wait for your payout to arrive, but we do hope you have received your payout and that we have managed to verify your account in the end.
Since you have mentioned that we do have all your favorite games we do hope you are still enjoying them in our casino.
In any case, if you have not received your payout or if there is something else that is still unresolved regarding your account please be so kind to send us an e-mail to support@rembrandtcasino.com and our customer support department will be happy to help.
Best regards
Customer Experience Team
Thank you for taking the time to write a review,
We are sorry to see that your verification process took some time and that you needed to wait for your payout to arrive, but we do hope you have received your payout and that we have managed to verify your account in the end.
Since you have mentioned that we do have all your favorite games we do hope you are still enjoying them in our casino.
In any case, if you have not received your payout or if there is something else that is still unresolved regarding your account please be so kind to send us an e-mail to support@rembrandtcasino.com and our customer support department will be happy to help.
Best regards
Customer Experience Team
