há 7 mesesOriginalTradução
O casino pediu-me para verificar a minha conta, recebeu os meus documentos no dia 26 de março, e até hoje, que já se passaram 20 dias, não verificam a minha conta e não me deixam levantar o meu dinheiro. Desde o dia 5 escrevo-lhes todos os dias para que possam ajudar e a única coisa que me dizem é "os pedidos são analisados por ordem de fila, devido ao grande número de pedidos, a resposta dos especialistas pode demorar um pouco . Continue aguardando a resposta, por favor, seu caso está na fila" mas já se passaram 20 dias desde que eles verificaram e retiveram meu dinheiro, nenhum cassino leva 20 dias para verificar uma conta
Traduzido automaticamente:
1xBet Casino LAT
há 7 meses
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We are very sorry for the inconvenience caused by the long verification process. Due to the responsible approach, it may take some time to receive all the necessary documents as well as their thorough verification, but our security specialists work 24/7/365 to process all requests as quickly as possible in the order they are received.
We want to check your verification status and help you to successfully resolve the situation, so we have contacted you by e-mail to clarify your game id and other details required for checking. Please check your e-mail. We will be waiting for your reply. And thank you very much for your feedback, we will definitely take it into account to improve our service.
Best regards,
The 1xBet Team
