há 2 anosOriginalTradução
O casino muito mau deu-me um bónus de 20 dólares que joguei e consegui ganhar 951 dólares. O problema foi quando tentei verificar a minha conta para poder retirar os ganhos, mas vieram com a desculpa de que quando me registei o fiz não coloquei o número da minha casa quando escrevi o meu endereço, e por isso cancelaram os meus ganhos, parece-me muito injusto que por um erro tão pequeno, daí eles seguram em não te pagar aquele infeliz que procuram esse tipo de pretextos experiência muito ruim com este cassino que só me fez perder meu tempo
- Eles procuram desculpas para não te pagar
- Eles apenas perdem seu tempo com verificação
- O menor erro e seus ganhos são cancelados
Traduzido automaticamente:
3
ClubWorld Casinos
há 2 anos
Hi Wolwer007,
It is always disappointing for us to read a complaint. So let me respond as to why we have taken this decision:
Firstly our Bonus Terms and Conditions state:
28. Before claiming any bonus or promotion, please ensure all contact details on your account are correct (Name, Address, Email Address, Telephone Number). This information must be correct before claiming any bonus or promotion for winnings to be valid.
I appreciate this could have been an error and just missed off, however, you did also open several other accounts across some of our other brands and you failed to provide the first part of your address on all of those attempts which raises how you could make the same mistake several times.
So our position remains the same.
Thanks,
The Club World Team
It is always disappointing for us to read a complaint. So let me respond as to why we have taken this decision:
Firstly our Bonus Terms and Conditions state:
28. Before claiming any bonus or promotion, please ensure all contact details on your account are correct (Name, Address, Email Address, Telephone Number). This information must be correct before claiming any bonus or promotion for winnings to be valid.
I appreciate this could have been an error and just missed off, however, you did also open several other accounts across some of our other brands and you failed to provide the first part of your address on all of those attempts which raises how you could make the same mistake several times.
So our position remains the same.
Thanks,
The Club World Team
