Perfil de Utilizador | Casino Guru

Aprendiz

Canadá

iWild Casino

há 2 mesesOriginalTradução

Dec 27 requested withdrawal, no response, Dec 29 requested same withdrawal, Dec 31 again requested withdrawal. No response, wrote kyc no response. Too busy to communicate with customers.

Muitos jogos bons
Lots of good games
Muitos bônus
Plenty of bonuses

Jogos restritos em jogo de bônus
Restricted games on bonus play

Todas as avaliações do iWild Casino

iWild Casino

há 2 meses

Dear SusieQ,

We’re sorry to hear about your experience and the lack of communication regarding your withdrawal requests. This is not the level of service we aim to provide, and we truly regret the inconvenience caused.

Please rest assured that we’re reviewing this matter and will take steps to ensure such delays don’t happen in the future. If your issue hasn’t been resolved yet, kindly share your request details so we can prioritize it immediately.

Thank you for your patience and for letting us know about this situation.

Best regards,
iWild Casino

SusieQ

Aprendiz

Canadá

Dolfwin Casino

há 11 mesesOriginalTradução

Really good casino!! Lots of games to choose from and you can play all of them on bonus. Customer support very responsive and solved any issues quickly.

Já joguei no Dolfwin várias vezes, ótima jogabilidade e bônus. Além disso, você pode jogar qualquer jogo de slot, o que é legal. Achei o processo KYC muito justo e rápido de processar.
I have played at Dolfwin several times, great game play and bonuses. Also you can play any slot game, which is nice. I found the KYC process to be very fair, quick to process.

Não tive nenhuma experiência negativa com este cassino.
I have not had any negative experiences with this casino..

Todas as avaliações do Dolfwin Casino

SusieQ

Aprendiz

Canadá

LuckyElf Casino

há um anoOriginalTradução

Seems like there is a pattern of difficulty to verify your account, also agree that the messages from support are not helpful. I contacted support, they told me to write a letter indicating my deposit details, after submitting screen shots, bank statement, gigadat email confirmation. The letter also was rejected, even though they asked me to write this. Talk about running around in circles. I have played at other Hollycorn casinos which were always pretty good, unfortunately, this is a bad apple...

Ler maisLer menos

muitos jogos para jogar
lots of games to play

suporte muito pouco profissional, incapaz de ajudar na verificação, já se passaram semanas indo e voltando com eles sempre cancelando o pedido de saque.
very unprofessional support, not able to help with verification, its been weeks of going back and forth with them always cancelling the withdrawal request..

Todas as avaliações do LuckyElf Casino

SusieQ

Aprendiz

Canadá

Slotbox Casino

há um anoOriginalTradução

Not sure what level of rtp the casino is using but I decided to try them again as they do great on customer service. And upgraded my review score!! After another deposit - third my rtp for the site is 58.44% . I noticed a delay/pause on the return of the game results while playing. This can be very detrimental to game results.

Muitos jogos e métodos de depósito
Lots of games and deposit methods

Gostava de ver a RTP dos seus jogos.
Like to see RTP of their games.

Todas as avaliações do Slotbox Casino

Slotbox Casino

há um ano

Hey Susie, can you please provide me with a message your account details so I can have a look at your RTP numbers?

When it comes to RTP, that's nothing we can take credit or blame for I'm afraid. As a licensed casino, we have no control over the outcome of the games, so if you have a low or high RTP and hit frequency that's nothing we can do anything about. With that said, we wouldn't want to either as that would remove the random element of gambling which makes it fun and exciting.

Avaliação do susieq

Casino Guru

Queremos que os jogadores compreendam o jogo.

iWild Casino

Dolfwin Casino

LuckyElf Casino

Slotbox Casino