Betovo Casino - discussão geral (página 2)

Hello, the first withdrawal was approved and I received the money. However, the second withdrawal was rejected, so I had to reapply.

Hallo, die erste Auszahlung wurde genehmigt und ich habe das Geld erhalten. Die zweite Auszahlung wurde jedoch abgelehnt, musste die jetzt neu beantragen.

Boas notícias, pelo menos para o primeiro saque. O cassino também informou por que o segundo saque foi rejeitado? Espero que, quando você fizer o saque novamente, ele seja bem-sucedido na segunda tentativa. 🙂

Yes, the information was that since these are the first withdrawals, it's better to make one first and then, once that one is complete, make the second one. Because it confuses the system. Which is a bit strange. But oh well, let's hope it works for the second withdrawal.

Ja die Information war, da es sich um die ersten Auszahlungen handelt, sollte man lieber erst eine Auszahlung vornehmen und wenn diese abgeschlossen ist, kann man die zweite vornehmen. Weil es das System durcheinander bringt. Was etwas seltsam ist. Aber naja, hoffen wir mal das es bei der zweiten Auszahlung nun funktioniert.

Hmm, isso não me parece uma explicação muito relevante, mas já que recomendaram, vamos esperar para ver quando o próximo saque ocorrer. Como você já recebeu o primeiro, provavelmente não haverá problemas com o próximo, é só uma questão de tempo até que ele aconteça.

Quando isso acontecer, não deixe de me avisar.

Hello, after 11 days I finally received my second payout. It really takes patience.

Hallo, nach 11 Tagen habe ich endlich meine zweite Auszahlung erhalten. Man braucht wirklich Geduld.

Às vezes você só precisa ter paciência porque não há mais nada a fazer.

Mas estou feliz que você conseguiu o dinheiro e que tudo está como deveria ser.

Você acha que vai jogar aqui apesar dessa espera ou foi demais para você?

I won't be depositing or playing there again. The chat only provides standard responses, the site crashes occasionally, withdrawals are definitely too slow, and the KYC process is very cumbersome. I'm not satisfied with the casino.

Ich werde dort nichts mehr einzahlen bzw. Spielen. Der chat gibt nur Standardantworten, die Seite bleibt ab und zu mal hängen, die Auzahlung ist definitiv zu langsam und das KYC Verfahren ist sehr umständlich. Ich bin nicht zufrieden mit dem Casino.

Eu diria que há razões racionais da sua parte e entendo a decisão.

Então, desejo que você tenha uma boa viagem em outro lugar e uma experiência melhor.

Tome cuidado e se tiver alguma novidade, fique à vontade para nos contar. ☘️😊

Hello, like many others, I'm having trouble withdrawing money from Betovo. About six months ago, I made a withdrawal worth €500. Everything went smoothly. It took seven days, but the money arrived.

Now, however, I have a problem. I have €1,000 to withdraw. I've requested a withdrawal three times now, and each time it's been rejected after a day. The reason given the first time was that they needed verification of my last deposit. The second time, I had to prove the second-to-last deposit, again with a PNG file, and I did everything, but it was still rejected for exactly the same reason. I can't take it anymore. €500 is a lot of money, and it's strange that you have to wait so long for it. What should I do? This has been going on for a week now???

Hallo Ich habe wie so viele ein Problem beim Auszahlen bei Betovo. Ich hatte vor ca. 6 Monaten eine Auszahlung im Wert von 500€, da hat alles geklappt hat zwar 7 Tage gedauert aber das Geld kam.

Jetzt jedoch hab ich ein Problem habe 1000€ zum auszahlen habe jetzt 3 mal eine Auszahlung angefordert und jedes Mal wird diese nach einem Tag abgelehnt. Die Begründung ist beim ersten Mal gewesen, dass sie noch eine Verifizierung von meiner letzten Einzahlung brauchen. Beim zweiten Mal musste ich die vorletzte Einzahlung nachweisen wieder mit png datei alles gemacht und trotzdem wieder abgelehnt aus genau dem selben Gründen. Ich kann langsam nicht mehr ich meine 500€ sind schon viel Geld umd dass man da so lange darauf warten muss schon komisch was soll ich machen das ganze geht jetzt seit 1 Woche???

Hi, I've had so many problems too. What VIP level are you at? If you're at level 0, you can only withdraw €600 a day. If you're at level 1 or 2, you can withdraw €700 a day. A tip: withdraw €600 and then the €400 after those €600 have arrived. I also had two withdrawals at once, but they immediately rejected it.

Hi, ich hatte auch so viel Probleme. Welche stufe bist du denn bei vip? Falls du 0 bist, dann kannst du nur 600 Euro am Tag abheben, bei stufe 1 oder 2 kannst du 700 Euro am Tag abheben. Als tipp, lass dir 600 Euro auszahlen und dann die 400 Euro nachdem diese 600 bei dir ankamen. Ich hatte auch 2 Auszahlungen auf einmal, das haben die sofort abgelehnt.

Hi thanks for your help but I made a 500€ withdrawal but it keeps getting rejected I'm level 2

Hi danke für deine Hilfe aber ich habe 500€ auszahlung vorgenommen aber die wird immer wieder abgelehnt bin stufe 2

I know it's so bad there, but be patient. I got my full money too. You really have to be patient. Every withdrawal took a week for me. And the proof of the deposit has to be there; the amount, IBAN, and name have to be clearly visible. Ask the chat there; they'll tell you and actually give you an example image.

Ich weiß das ist so schlimm dort, aber hab geduld, ich hab mein volles geld auch bekommen, musst echt geduld haben. Jede auszahlung hat bei mir 1 Woche gedauert. Und das mit dem nachweisen von der Einzahlung, da muss betrag, iban, name darauf ersichtlich sein. Frag den chat dort, die sagen es dir und geben dir eigentlich ein beispielbild.

Can I send you a picture of the file I sent, perhaps via your email?

Darf ich dir mal ein bild schicken von der datei was ich geschickt hab viellicht über deine email ?

Entendi corretamente que a verificação ainda não foi feita?

Antes que o processo esteja concluído, provavelmente nem nós seremos capazes de ajudar, você sabe.

Então, por favor, mantenha-nos informados sobre o andamento do processo e estaremos prontos para intervir se necessário.

I've been waiting for 45.33 for a month. They also changed my withdrawal method. They're scammers and Casino Guru doesn't do anything.

yo llevo un mes esperado los 45.33 tambiem me cambiaron el metodo de retiro son estadores y casino guru no hace nada

Good afternoon I've been playing regularly at betovo bookmaker, but this time I have 2 pending withdrawals that total 700€. I spoke to the chat and they said to wait up to 72 hours (3 days) 6 days have passed and I still haven't received anything.

Você sabe por que o cassino mudou o método de retirada e eles lhe explicaram isso?

Por que você diz que não fazemos nada quando você tem uma reclamação e a Veronika está trabalhando nela? Na reclamação, você tem um cronômetro no canto superior direito, que sempre tem uma página para responder. A Veronika não lida com uma única reclamação, então é impossível entrar em contato com você imediatamente.

Ser paciente.

Olá, você sempre recebeu o dinheiro normalmente até agora, certo? É possível que haja algum atraso quando vários jogadores estão escrevendo e todos aguardando o dinheiro. Eles lhe informaram o motivo da espera?

Damos aos cassinos 14 dias para pagar os jogadores e, caso não o façam, tentaremos ajudá-lo com uma reclamação.

Você acha que consegue resistir?

Hello, I also waited 7 days for a payout. Apparently, it's normal for them to wait about a week. You just need patience with this provider. Then it'll work out.

Hallo, ich habe auch 7 Tage auf eine Auszahlung gewartet. Anscheinend ist es normal bei dene so ca. 1 Woche. Ihr braucht bei dem Anbieter einfach Geduld. Dann klappt es schon.

They're not scammers. Just be patient. And Casino Guru can't do anything about it; they're just helping you. Casino Guru has nothing to do with the Betovo team. Sometimes a payout takes seven days. Ask in live chat what the exact problem is and how to fix it. They'll help you.

Es sind keine Betrüger. Nur Geduld haben. Und casino guru kann nichts dafür, sie helfen die nur. Casino Guru hat nichts mit Betovo-Team zu tun. Manchmal dauert eine Auszahlung 7 Tage. Frag im Live-Chat nach, was denn genau das Problem ist und wie man das Problem beheben kann. Die helfen dir.