Olá, sim, minha conta foi totalmente verificada em 18/03. Coloquei 17/03 acima, mas solicitei o primeiro pagamento em 18/03 e verifiquei minha conta antes disso. Claro que posso enviar todas as capturas de tela e e-mails.
E o Casino Guru concede novamente uma reputação muito boa! lol
Olá, sim, minha conta foi totalmente verificada em 18/03. Coloquei 17/03 acima, mas solicitei o primeiro pagamento em 18/03 e verifiquei minha conta antes disso. Claro que posso enviar todas as capturas de tela e e-mails.
I just wanted to be sure. It's great you've updated the complaint. Since it is still in progress, I guess we have to wait for now.
Hello.
Totally lol - yes 😎. So, what seems to be the issue at the moment?
I'm sure you already know an open complaint does not mean the casino is acting unfairly, so it can't affect the correct rating the moment any complaint has been submitted. So, let's wait for the progress and conclusion, shall we?
Ainda estou esperando, eles não podem me pagar e me fazem sentir que também não querem
Hello.To thoroughly review your situation, please provide your ID that you specified in your casino personal account.
E o endereço que você escreveu no meu comentário nastasia.pa@m.catcasino.com não existe
I can’t say that this casino pleased or surprised me with something. There are a lot of games, just like everywhere else. I didn’t really like the bonuses, I asked for a no deposit bonus and they refused me, although I play quite a lot in this casino.
Mesmo que eu não conseguisse nenhuma ajuda aqui, o cassino me pagava. Provavelmente não jogarão mais neste cassino, porque não seguem suas próprias regras.
So do I understand it correctly that you eventually got paid?
Sim, eles me pagaram os 250 euros
Fui enganado pelo fundador do affs cat casino, em tp recebo a resposta "ele não tem nada a ver com o casino", embora ele devolva dinheiro às pessoas por 1 depósito (acção) e seja funcionário deles, escreva uma reclamação sobre o casino?
Could you try to explain how do you believe you were scammed?
What happened, please?
Hello there,
My name is Anastasia, I am the official representative of CatCasino at Casino Guru. You can always contact me if you have any questions or problems, write here, to my email address Anastasia.pa@m.catcasino.com or telegram @anastasiya_catcasino I will always be happy to help.
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Our highest priority is the maintenance of our impeccable reputation. The mission of our company is to guarantee reliability and transparency with each of our customers. We demonstrate utmost loyalty when resolving any issues and provide a full guarantee of payment for any winnings, regardless of frequency or amount!
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Our experienced customer support team will help to solve any problem in the shortest possible time, we are online 24/7!
For your convenience, our online chat is always here.
Our contact details:
Company Name: Traflow Media N.V.
Registered address: Abraham de Veerstraat 9, Curaçao
Email: support@catcasino.com
Phone: +442045770756
Company’s registration number: 156583
License number: 365/JAZ Sub-license GLH-OCCHKTW0703052021
We wish you the best of luck!
With Best Regards, your CatCasino.
Anastasia.pa@m.catcasino.com
Hello!
I believe it would be better to include some explanation, at least.
Don't you think?
Have you noticed the player wrote: "Even if I didn't get any help here, the casino paid me out. Will probably not play in this casino anymore, because they don't follow their own rules."
It was three weeks ago.
Hello there,
Thank you for your review.
Please contact me at Anastasia.pa@m.catcasino.com and provide your account ID and detailed screenshots of correspondence with the Aff manager, we will definitely look into the situation.
Hello there,
Thank you for your review.
In our casino, a large number of bonuses that can receive an e-mail or bonuses can be seen in the tab "My bonuses" in your "My account", I am sure you can pick up for yourself offer.
4 semanas depois reagiu ao post de Anna???? Para o meu depois de 3 semanas também 😅 É incrível, só isso já diz tudo sobre o ótimo atendimento ao cliente que você oferece. Eu mesmo experimentei e foi uma lição para mim
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