CrownPlay Casino - discussão geral (página 11)

Still waiting for my second withdraw.. 26 days.….

This is happiness in unhappiness. Did the bank also tell you why it didn't accept the money from the casino? Now I have a feeling it's just going to be unnecessarily prolonged if that's the case. Did you resolve it with them so it won't happen again?

I see that you have been handling this for quite a long time and also that Natalia has invited the casino into the conversation, so I hope that they will make it all clear and things will be sorted out soon. Waiting a month for money is definitely not what I would like to experience myself without some relevant reason. 

Are you also in communication with the casino?

I received a message from the bank that the daily limit was exceeded! The only unpleasant thing is that I had been waiting since 19/01 for these withdrawals and now I see myself waiting 3 weeks again for the last one that I requested again since it was rejected!

Μου ήρθε μήνυμα από την τράπεζα ότι ξεπερνούσε το ημερήσιο όριο!Βεβαια το μόνο δυσάρεστο είναι ότι περίμενα από τις 19/01 για αυτές τις αναλήψεις και τώρα με βλέπω να περιμένω 3 βδομάδες πάλι για την τελευταία που τη ζήτησα ξανά εφόσον απορρίφθηκε!

Unfortunately, there will probably be nothing else to do but wait and hope that it will not take so long. 

When you get the money, be sure to let me know.

Last night they filed the rest! They finally filed everything! I didn't expect it after what I had read! Thank you very much for the help ☺️

Χθες βράδυ κατέθεσαν και τα υπόλοιπα!Τελικα τα έβαλαν όλα!Δεν το περίμενα μετά απ όσα είχα διαβάσει!Ευχαριστω πολύ για τη βοήθεια ☺️

All I'll say is that you're welcome and I'm honestly glad you got your money. 

I thought you'd be waiting longer but I see it's been resolved sooner, so that's good news.

Anyway, do you think you'll still be playing here despite the way things have been going in the casino?😉 😀

Hello

I want to get banned from Crownplay because of gambling addiction. Unfortunately, no one responds to my email or chat.

All they ever say is that they are sorry and will report it to the relevant department.

But the account remains open and I can deposit money.

I must have contacted them 10 times.

What can I do to avoid being banned from the village?

Hallo

Ich will mich auf Crownplay sperren lassen wegen Spielsucht. Leider reagiert keiner auf meine Email oder im Chat.

Es kommt immer nur das es ihnen leid tut und an die zuständige Abteilungen geht.

Aber das Konto bleibt weiterhin offen und ich kann einzahlen.

Ich habe mich bestimmt schon 10 mal mit denen in Verbindung gesetzt.

Was kann ich tun damit ich dorf gesperrt werde?

Hello.

I am really sorry that they have not responded to your request yet.

May I just ask when exactly you requested the closure and if you clearly stated that the reason is a gambling problem?

It is very important to do so, so the casino knows exactly the reason, and therefore they should always take it very seriously.

Hopefully they will do everything possible to close your account shortly, so any future issues can be prevented.🙏

Hello

I've been waiting for my money since March 16th... I won €3,500 without a bonus, and they don't want any verification. I've sent multiple emails and contacted live chat, but it hasn't helped. The money is still being processed.

Hallo

ich warte seid dem 16.03 auf mein Geld… ich habe 3500 Euro gewonnen ohne Bonus und die wollen auch kein Verifizierung. Habe mehrfach emails geschickt mit Live Chat geschrieben bringt nicht irgendwie das Geld ist immer noch in Bearbeitung

Hello there.

In this case, you have done right in submitting your complaint here, in my opinion.

Our team will investigate the matter and try to get in touch with the casino as soon as possible.

This is your first withdrawal there, right?

Let's hope for the fastest resolution possible. 🙏

Hello,

Yes, that's right, this is my first payout. I think it's a shame because when it comes to gambling everything works very well, but when you win money and want to pay out, I have to wait almost 15 working days...

Hallo,

ja Richtig das ist meine erste Auszahlung ich finde es halt sehr schade weil wenn es ums verspielen geht klappt alles sehr gut aber wenn man Geld gewinnt und auszahlen will muss ich fast 15 werk Tage warten …

It is always a shame when there is some issue with withdrawals, especially when the player has done everything according to the rules. Right?

Yes, definitely. Has CrownPlay made any payouts yet? What can I do if they don't pay out?

Ja aufjedenfall. Hat denn schon CrownPlay Auszahlungen getätigt? Was kann ich machen falls die es nicht auszahlen

Hello,

I checked the latest user reviews and found pretty much the same situations:

"I decided to withdraw a mere $100 to test the withdrawal system. (Being slightly ahead compared my deposits)

After several days I requested and update on the progress of the withdrawal. I was met with vague indifference and told to be patient.

Again I tried yesterday at the 2 week mark and again met with vague indifference and excuses. I believe this company is phoney. And don't believe you should use it."

However, giving the complaint team a chance to help you out is still a good call, I say. Try not to worry just yet. 🙏 User reviews are not regularly updated by its creators, so let's focus on the present.

Thank you. This is always simply dubious

Ich bedanke mich. Das immer einfach unseriös

The funny thing is they still send me emails saying you have a high balance blah blah I've been waiting for the money since March 16th it's so sad

Das lustige ist die schicken mir immer noch emails mit du hast ein hohes Guthaben bla bla ich warte seid dem 16.03 auf das geld das ist so traurig einfach

But when I email their support and finance department and ask what's happening with my money, it says that the email is being processed but I don't get a response

Aber wenn ich deren support und Finanzabteilung mit email schicke und frage was mit mein Geld ist steht da das die E-Mail in berabeitung ist aber kriege keine Antwort

Those promotional emails are usually automated ones that the casino sends to its players, you know.

I just hope that the casino will communicate with our team when the time comes.

Let's wait and see how it will all go.