Hello,
I feel that the casino still has some issues, but aside from that, they try to pay out each player, I believe.
I hope that whatever is causing all delays will be solved eventually.
🤞
I have an account in this casino since January 15th. Yesterday I made a deposit and then played the "Big Bass Bonanza" game. I won a Jackpot and for me that was it. So I requested a withdrawal of my money. After 2 hours, my account was blocked and when I contacted the support team, they told me that after they investigated my account, I was accused of "money laundering". They are accusing me without any proof, I only used this casino for fun in my spare time, not for illegal income. They have my money and they don't want to give it to me. The withdrawal request number is: 0a9aeb7c-fb1e-414c-bc26-20195ce93d5a
Can't imagine how enraging it would be to win a jackpot and end up getting accused of such a serious crime without being provided reasons or evidence to back the claim. You can file a complaint: https://casino.guru/complaints
Last month I was thinking of opening an account there, luckily I didn't
I have an account in this casino since January 15th. Yesterday I made a deposit and then played the "Big Bass Bonanza" game. I won a Jackpot and for me that was it. So I requested a withdrawal of my money. After 2 hours, my account was blocked and when I contacted the support team, they told me that after they investigated my account, I was accused of "money laundering". They are accusing me without any proof, I only used this casino for fun in my spare time, not for illegal income. They have my money and they don't want to give it to me. The withdrawal request number is: 0a9aeb7c-fb1e-414c-bc26-20195ce93d5a
Hello,
it's good that you submitted the complaint. The team will review the issue carefully.
Try to stay calm and visit the complaint regularly for further updates.
i waiting few next days.
from 18.01 and live chat dont know about cashout
I'm sorry to see that withdrawals are still delayed, though again I must repeat that the casino pays in the end. It just takes some time now.
ok. cashout today
With us, this is that I have to file a complaint every time in order to get my money. This is a scam
As I can see you have only submitted the complaint against the Slotella yet.
Do you struggle with the Ice Casino as well? 🤔
Parece que o Ice Casino não permite que você retire, mesmo com um saque de apenas $ 100.
No meu caso, houve um problema com o pagamento, e demorou mais de 20 dias para o processo de pagamento ser refletido, e o segundo pagamento demorou 4 dias.
Eu definitivamente não vou usar este cassino novamente.
Recomendamos que você não use cassinos de gelo.
I play there all the time because they have great 9d deposit bonuses. Because only the bonus is wagered. If I win a lot with real money, I will cancel the bonus and withdraw it. Bonuses are on instagram telegram. sometimes
gets on whatsapp. bonuses are usually over 100% plus free spins, of which often 20 euros come in. On slotsch forms of Spinemental there are bonus spins as if we hit skaters during the game.
So despite the strange payouts (max I waited 4 days and minimum a few minutes). I recommend the casino. because there are no hidden terms and conditions. Each game is played with a bonus. unfortunately there are limits win conversion from bonus (from 300 to 1000).But everything is clear.. when taking the bonus. . The casino is fair. They have an operator who probably doesn't always work out with payments.
My problems with them ended and I will not deal with them again
Hello,
I noticed that. Though I hope these complications were just a temporary matter, I guess I would do the same if I were you. I'm happy it has ended in a good way, of course.
I play there all the time because they have great 9d deposit bonuses. Because only the bonus is wagered. If I win a lot with real money, I will cancel the bonus and withdraw it. Bonuses are on instagram telegram. sometimes
gets on whatsapp. bonuses are usually over 100% plus free spins, of which often 20 euros come in. On slotsch forms of Spinemental there are bonus spins as if we hit skaters during the game.
So despite the strange payouts (max I waited 4 days and minimum a few minutes). I recommend the casino. because there are no hidden terms and conditions. Each game is played with a bonus. unfortunately there are limits win conversion from bonus (from 300 to 1000).But everything is clear.. when taking the bonus. . The casino is fair. They have an operator who probably doesn't always work out with payments.
Hi,
I feel those payment issues are related to the geo-political situation and global instability, a lot of payment providers faced issues in the past, but sadly in some regions this was not enough, local restrictions and limitations played their part as well.
Times are turbulent, so even the fairest casinos can be affected by unexpected coincidences, I'd say.
Anyway, thank you for the detailed overview 👌
Ganhei 44915 euros na mesma conta e bloquearam-me com a desculpa de que tenho duas contas, alguém sabe o que devo fazer 
Hello vasosou6712,
I am sad about your situation. However, I see IceCasino wrote you information about 2 accounts, which you have in this casino and this violates their terms and conditions. Did you draw a bonus from both accounts? If you did, it is probably the reason why the casino has blocked your account. If you didn't, don't hesitate to make a complaint about this casino on our website. 🙂
Eu nunca jogo com um bônus de depósito ou rodadas grátis
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