JackTop Casino - discussão geral (página 4)

As I have said many times before, the casino can't take your CRUCKS registration into consideration if you still open accounts in casinos without a Dutch license.

Can you understand that? You deposited, played, and lost.

I empathize with the fact that you feel ignored by the support. On the other hand, and with all due respect, go through your complaints or this thread, we are all running in circles. - it's endless. The main point is still the same: it is exhausting for both sides.

Are u working with them i said only thing i want is a list of transactions and they lie to me on trustpilot but if u do not understand that where s this site for

everyThing i ask for cannot be solved

Nobody is working with them, I just think it's pointless for both sides to keep talking about the same thing and getting nowhere. I noticed that you asked for a list of transactions and the casino is not interested in communicating with you. That is unpleasant and I understand that.

Anyway, you have an open complaint, so we'll see where we get there.

Hello, its been 17h and still money haven been added to my account, but payment provider showed that is processed, I contacted support but they claim ( I dont believe that) that they haven gotten money yet

don t deposit one big scam

I've had the same experience, lost 4000 euros and was blocked for no reason and they don't respond to anything! Am blocked from any communication! When I send emails to someone else, they respond and when I say that I am the player with my account and that I demand that they give me my money back, I no longer receive an answer. It's nice to lose work like that and block them, so you don't get a chance to win back all or part of your money, right? Have you already arranged something? I'd love to hear about it. These people made me sick

Ik heb zelfde mee gemaakt 4000 euro verloren en uit niets zonder reden geblokkeerd en ze reageren nergens op! Ben geblokkeerd van elke communicatie! Als ik met ander mail berichten stuur dan reageren ze en als ik zeg dat ik de speler ben met mijn account en dat ik eis dat ze me geld terug moeten geven dan krijg ik geen antwoord meer. Lekker hoor zo werken verliezen en ze blokkeren zo krijg je toch geen kans om je geld geheel of gedeeltelijk terug te winnen? Heb je al wat geregeld ik hoor het graag. Ik ben ziek geworden van deze mensen

I experienced the same thing after losing 4000 euros? There has to be a way to get back at these people

Ik heb zelfde mee gemaakt na dat ik 4000 euro heb verloren? Ee moet toch een manier zijn om deze mensen terug te pakken

Should be possible if we go to their head office with several people

Moet lukken als we met meerdere mensen naar het hoofd kantoor gaan van hun

You also lost and then you were blocked! Not a fair chance, is it? You lose and you never get the chance to win your money back or part of it I'm just sick of it! I find it really suspicious that they ignore me... they respond with other emails and when I tell them who I am, no response with live chat either! So then they are wrong somewhere and you can't block someone without giving a reason. I hope we can do something about it because I played 4000 euros in less than 1 evening and was planning to play more to win back or maybe lose a little money, but then I would have accepted it and now I feel screwed. I have looked online and can hardly find anything about how you can sue a casino abroad. Make sure you also compete with the Malta Gambling Commission because they can revoke the license. Because they were not allowed to offer games in the Netherlands. I feel really stupid. I played there because the website claimed that they can be trusted, etc. I didn't know anything about playing it safely, etc. Only now have I become wise. Where is the head office then? And we need more people. Maybe open a Facebook page and then we can continue to bombard everyone online with 1 star.

Heb je ook verloren en toen ben je geblokkeerd! Is toch geen eerlijk kans? Je verliest en je krijgt nooit de kans meer om je geld terug te winnen of gedeelte ervan ik ben gewoon ziek van! Dat ze me negeren vind ik echt verdacht.. met andere mail reageren ze en als ik zeg wie ik ben dan gelijk geen reactie met live chat ook! Dus dan zitten ze toch ergens fout en je kan toch niet iemand blokkeren zonder reden aan te geven. Ik hoop dat we wat aan kunnen doen want ii heb 4000 euro in minder dan 1 avond gespeld en was van plan om meer te spelen om beetje me geld terug te winnen of misschien verliezen maar dan had ik het geaccepteerd nu voel ik me genaaid. Ik heb gekeken online en kan bijna niks vinden hoe je casino kan aanklagen in buitenland. Maak jullie alvast een mededing ook bij Malta Gambling Commission want hun kunnen de vergunning intrekken. Want hun mochten niet in nederland spelen aanbieden. Ik voel me echt dom. Ik heb daar gespeld omdat het via webiste werd beweerd dat ze te vertrouwen zijn enz. Ik wist nog niks over die veilig spelen enz nu pas ben ik wijs geworden. Waar is die hoofdkantoor dan. En we moeten meer mensen hebben. Misschien facebook pagina openen en dan kunnen we ook met alle blijven bombarderen online met 1 ster.

Agree

Mee eens

I lost 8600 and then immediately closed my account on Trust Pilot, only to be bombarded with the same responses with other email accounts. The only thing that helps is to just go there with a few people, they are in Hungary so it is quite doable in itself.

Ik ben 8600 kwijt en daarna meteen account dicht op trust pilot aleen maar zelfde reacties plat gebombardeerd met andere email accounts enige wat helpt is er gewoon heen te gaan met een paar man ze zitten in Hongarije dus is op zich redelijk te doen

There is no one who helps, not even from this forum, they want to help you, but they only say the same thing

Er is ook niemand die helpt ook van dit forum niet die willen je helpen maar ze zeggen ook aleen maar het zelfde

Hello

Hallo

Hi

I find it really strange that no one can help and that they can continue and steal people's money! Because taking money and not giving it the chance to win back or lose more is not a casino! They should close, I'm really angry if I knew they were going to block me, I wouldn't play anyway, man

Ik vind echt raar dat niemand kan helpen en dat hun door kunnen gaan en mensen de geld stelen! Want geld afpakken en niet de kans geven om terug te winnen of meer te verliezen is toch geen casino! Zij horen dicht te gaan ik ben echt kwaad als ik wist dat ze mij gingen blokkeren dan zou ik toch niet spelen man

I have created a Facebook page with their name, join if you are a victim

Ik heb facebook pagina gemaakt met hun naam join als je slachtoffer ben

This is probably the reason you decided to submit a complaint here, right? 🙂

I just don't understand why any casino would close a player's account if the player is actually losing money. To me, it makes no sense at all.

Can you help me with that? Was there other communication with the casino before they closed your account?

Maybe you can help me understand your issue. Could you please specify how the casino stole money from you? I'd really like to understand what makes you so certain about the theft.

You played and you lost, now you aim to recover your money because you have no chance to lose even more.

Is this what makes you feel like the casino has stolen something? Do I understand correctly, please?

Additionally, I have to tell you that you are wrong; casinos can close anyone's account without giving a reason. They usually take this step, when a certain player accuses the casino of attempting fraud or theft. I'm sure you find that even in its terms.

well thanks for your assessment but that's how you feel! If I knew that my account was being blocked, I would not continue to deposit money, would I? So if I deposit money and there was no limit then I assume that I can continue to play and that is up to me whether I lose or stop, but if someone decides after three hours that you will be blocked without warning, I feel

screwed me because I have no way to get part of my money back! Because Jacktop has no players' duty of care, so I don't understand where that came from and you ignore a player through any form of communication while they have made money from me. I just ask the reason and until when the blockade applies, I still deserve an answer. So you think it's fair? Not me

nou bedankt voor je oordeel maar dat is hoe jij het vindt! Als ik zou weten dat me account wordt geblokkeerd ga ik toch niet geld blijven storten? Dus als ik geld stort en er was geen limiet dan ga ik vanuit dat ik lekker kan blijven spelen en dat is aan mij over of ik verlies of stop maar als iemand na drie uurtje bepaald dat je geblokkeerd worden zonder waarschuwing voel ik

me genaaid want ik heb geen mogelijkheid om gedeelte van me geld terug te winnen! Want jacktop geen spelers zorgplicht dus ik snap niet waar dat vandaan kwam en je negeert een speler via elke vorm van communicatie terwijl ze aan me geld verdient hebben. Ik vraag alleen de reden en tot wanneer de blokkade geldt ik verdien toch antwoord. Dus dat jij het eerlijk vind? Ikke niet