Legiano Casino - discussão geral (página 37)

First of all, thank you… I hope that with your help it will work

Ich danke Dir erst einmal… Ich hoffe das es mir eurer Hilfe klappt

I'm very positive and always glad to help.

We'll wait for another update. 😉

Hello,

I also have a €300 payout outstanding since October 22nd.

The live chat always tells me the same thing... Everything is fine and is being processed!

That's really cheeky for €300.

kind regards

Hallo,

ich habe auch seit dem 22.10 eine 300€ Auszahlung offen.

Im Livechat kommt immer nur die selbe leier... Alles in Ordnung und wird bearbeitet!

Das ist schon sehr frech für 300€.

schöne grüße

Unfortunately, you hear this all the time… I can only very rarely get into the live chat and then I always get the same answer from customer service.

Hört man leider immer wieder… In den Live Chat komme ich nur ganz selten rein und dann kommt immer die selbe Antwort von dem Kundenservice.

I made the first 5 withdrawals and they were credited in 3/5 working days to my Postepay Evolution card for a total of about 2000 euros, now I have another three withdrawals of 500 euros pending for over 10 days, there will be monthly limits, but with a little patience I think I will receive them, from what I understand it is also a tactic of theirs to have the withdrawals cancelled and play, certainly if I receive all the withdrawals I will never play at this casino again for now I wait..

Ho effettuato i primi 5 prelievi e sono stati accreditati in 3/5 giorni lavorativi su carta Postepay Evolution per un totale di circa 2000 euro, ora ho altri tre prelievi da 500 euro in sospeso da oltre 10gg, ci saranno dei limiti mensili,ma con un po' di pazienza penso di riceverli,a quanto ho capito e' anche una loro tattica per fare annullare i prelievi e giocare,sicuramente se ricevero' tutti i prelievi non giochero' mai piu' a questo casino' per ora attendo..

May I ask if you had any successful withdrawals from this casino before, though?

If you won't hear anything until next week, you should surely file a complaint so our team can intervene in all the cases at this casino.

Will you let us know, please?

May I ask when you received your previous withdrawals, please?

I'm just asking so we can see if it is due to the withdrawal limits, you know.

Because if they use the tactic you describe, it surely would not be fair, right? 🤔

Hi Romi,

Thanks, but I'll just avoid those sites.

I didn't want to waste any more time on their tactics and get in a bad mood 😉

In this case, they have €300 less to pay out, but they also have one less long-term player...

Thank you anyway

Hallo Romi,

danke aber ich werde diese Seiten einfach meiden.

Ich wollte jetzt nicht weiter mit deren Taktik verbringen und schlechte Laune bekommen 😉

In diesem Fall haben die 300€ weniger die sie Auszahlen müssen, aber auch einen langzeitspieler weniger...

Vielen Dank trotzdem

From October 8th to October 19th I received all 5 withdrawals of about 2000 euros and since October 19th I have three other active withdrawals but still blocked, so in my opinion it is also their tactic because for an avid player it is easy to cancel them and play them again with the ease of losing them all, so I recommend playing little on this slot site or better not playing at all because if they ask for verification the times are even longer.

Dall'8 Ottobre al 19 ottobre ho ricevuto tutti i 5 prelievi di circa 2000 euro e dal 19 ottobre ho altri tre prelievi attivi ma ancora bloccati, quindi secondo me e' anche una loro tattica perche' per un giocatore accanito e' facile che li annulli e giocarli di nuovo con la facilita' di perderli tutti,quindi consiglio di giocare poco su questo sito di slot o meglio non giocare proprio perche' se chiedono la verifica i tempi si allungano ancora di piu'

Do I understand correctly that you decided to play the money down better?

What do you mean that they are blocked, though?

Could it be due to the withdrawal limits, perhaps?

Just trying to understand it better, you know. 🤷‍♀️

Yes, I've already done that.

Ja das habe ich schon gemacht.

In the sense that the 3/5 working days for the credit have passed but still nothing, probably there are monthly limits for withdrawals but they are not specified well, it seems unacceptable to wait all this time, so I repeat and recommend playing little on this site at most make the first 3/5 withdrawals and run away

Nel senso che che i 3/5 giorni lavorativi per l'accredito sono passati ma ancora niente,probabile che ci siano limiti mensili per i prelievi ma non sono specificati bene, mi sembra una cosa inaccettabile aspettare tutto questo tempo, quindi ripeto e consiglio di giocare poco su questo sito al massimo effettuare i primi 3/5 prelievi e scappare

Hello, did you perhaps try to clear this out with the casino? You are perfectly correct; limits and withdrawal speed are very important, especially the limits, which should be clearly stated in the rules.

I'd say such a casino must have some limits in the rules.

In any case, I respect your experience in the past at this casino; occasionally withdrawals were delayed. There's no disputing that.

My experience with Legiano Casino

Between November 14th and 16th, 2024, after being contacted by a casino advisor who encouraged me to play, I was never informed that the site is considered illegal in Belgium (the country where I reside).

After requesting a refund, the finance department refused to return the funds. The casino is no longer responding.

I am currently in contact with my bank, the relevant authorities and the ombudsman.

My testimony aims to inform players so that they are careful before depositing.

They're the best at scams!!! Like the entire Novaforge LTD group

No customer service, it's AI!

No KYC is required! In short, a big scam

NovaForge Ltd – The new face of the illegal online casino scene!

In recent investigations, FinTelegram has uncovered the significant role of NovaForge Ltd within an international network of illegal online casinos.

Mon expérience avec Legiano Casino

entre le 14 et 16 novembre 2024 après avoir été contacté par une conseillère du casino qui m’a encouragé à jouer. À aucun moment on ne m’a informé que le site est considéré comme illégal en Belgique (pays où je réside).

Après avoir demandé le remboursement, le service financier a refusé de me rendre les fonds. Le casino ne répond plus.

Je suis actuellement en contact avec ma banque, les autorités compétentes et le médiateur.

Mon témoignage a pour but d’informer les joueurs afin qu’ils fassent attention avant de déposer.

au niveau arnaque c'est les plus fort !!! Comme tout le groupe Novaforge LTD

Aucun service client c'est de l ia !

Aucun kyc n'est demandé !bref un big scam

NovaForge Ltd – Le nouveau visage de la scène des casinos en ligne illégaux !

Dans le cadre d'enquêtes récentes, FinTelegram a mis au jour le rôle important de NovaForge Ltd au sein d'un réseau international de casinos en ligne illégaux.

I believe that you meant that the casino doesn't have the Belgian license, right?

Because, as I can see according to the casino review on our site, they accept players from your country, but they operate under the AOFA. That means they are not allowed to promote their casino in your country, actually.

Every player is supposed to read all this information before depositing in any casino, so future issues can be avoided, actually.

Therefore, I would say that in my opinion, if you lose your money fairly in such a casino, there is no reason for them to refund you, you know. 🤷‍♀️

Belgium is not listed among the restricted territories in their own General Terms and Conditions, which reasonably led me to believe that this site was legally accessible from my country.

During a phone call I received from one of the representatives, I was encouraged to continue playing and making deposits, without ever being told that the platform was illegal or unauthorized in Belgium.

In accordance with Belgian and European consumer law, a clause cannot be enforced against a consumer if it has not been clearly brought to their attention or if it contradicts other information accessible on the site.

Therefore, I maintain my request for a refund of the deposits.

La Belgique ne figure pas parmi les territoires restreints dans leurs propres Conditions Générales, ce qui m’a raisonnablement laissé croire que se site était accessible légalement depuis mon pays.

Lors d’un appel téléphonique reçu de la part de l’un de des représentants, il m’a été incité à continuer de jouer et à effectuer des dépôts, sans qu’à aucun moment il ne m’ait été indiqué que la plateforme était illégale ou non autorisée en Belgique.

Conformément au droit belge et au droit européen de la consommation, une clause ne peut être opposée à un consommateur si elle n’a pas été clairement portée à sa connaissance ou si elle est en contradiction avec les autres informations accessibles sur le site.

En conséquence, je maintiens ma demande de remboursement des dépôts

And I wish you good luck, and keep us informed about the situation, please.

Extremely frustrated – my first deposit bonus was denied even though I followed all the website’s rules. I placed 40,000 HUF on sports bets and spent 8,000 HUF in the casino, yet they claim I had to wager the full deposit, a rule that does not exist anywhere on the website. Misleading and completely unfair.

Hello,

If I understand correctly, the issue appears to be that you have not wagered the entire deposit amount. Can you please confirm? This is a rational and normal rule, though it may appear strange at first. Most casinos require you to wager your deposit three or five times, which I believe is a bit excessive for ordinary deposits.

Well, let me know if you can manage to withdraw, please. Let's find the solution if you struggle to withdraw.