I won at a Lion Slots casino and so I submitted everything they asked for yesterday and was emailed back to be told denied and that I'm not longer allowed to play there and no pay. I call the number they told me because of the background check everything is void. I don't even have a felony. Anyone ever heard of this?
It sounds like a really frustrating situation, especially if you are not aware of doing anything wrong.
So, are you still in contact with the casino now? Have they explained anything further?
I believe that filing a complaint would be good move for you. It is completely free of charge, and our team can try to get to the bottom of all this and solve the situation.
Just follow this link, please and describe in detail what exactly happened at this casino. Hopefully there will be some update from the casino, and we'll learn the reason for all this.
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