há um ano
Se desejar discutir algo relacionado com Marsbet Casino, como jogos, bónus, métodos de pagamento, problemas com a sua conta, funcionalidades de jogo seguro ou qualquer outro aspeto, pode fazê-lo aqui.
Marsbet Casino - discussão geral
Rafaeliton
há um ano
Hello there, and thanks for sharing.
The support should always try to be patient and helpful, that's for sure. On the other hand hand, I do not exactly understand the situation described. I guess you are not happy with both the minimum deposit limits and also with the withdrawal limits. Well, you should always check the terms - containing the limits - BEFORE you make the deposit. It's your choice, after all. Would you agree?
Can you see those limits written clearly in the rules?
Rafaeliton
há um ano
So technically, you planned to deposit your cryptocurrency into the casino and then withdraw the money without playing to avoid fees. Well, casinos are not banks and are not happy to substitute for paid banking services, so the casinos apply minimum withdrawal and deposit limits as well. Furthermore, they also utilize the anti-money laundering policy - which means you must play your deposited funds several times to prevent laundering the money. If you truly intended to deposit and withdraw the funds immediately, it could be seen as a money laundering attempt, since you admitted you aimed to avoid fees.
Though I understand your intentions, you can hardly blame the casino for its limits or wagering contribution. If you don't like it don't deposit there. Instead, make the research first, read the terms, and check bonus conditions.
"The essence of the game of chance is that you choose how much you want to play "That's correct, untill you accept bonus with a specific limitations and rules - don't take it if you don't like it.
It's quite simple.
Anyway, have you ever heard about "house edge"? The mathematical advantage is always on the casino's side.
há um ano
I played with my money after deposit.
My question is: why this limits to withdraw?
Let's imagine a situation: someone deposit 5x less than minimum to withdraw. What do you think will happen?
It's a hidden rollover, it's not clean. Casinos must review it.
You can tell me the problem is mine and I'll continue defending my idea. Rollover must be applied only when it's described on promotions and bonus.
"You must be attent". Ok, I give you some reason but it's always great to remember that the general terms and rules don't tell us that and it's a "hidden rollover".
Casinos must review it.
há um ano
I wouldn't call a withdrawal limit a hidden rollover. There is no relation.
Since it doesn't exist, it can hardly be mentioned in the rules 🙂.
The casino allows players to deposit as much or less as they can afford or prefer to deposit. It's unreasonable to put let's say unlimited deposit option together with the withdrawal limit.
Keep in mind you always have to wager your deposit at least a few times, so what's the matter?
At first, you should consider all money deposited in the casino as lost - because, in the long term, the casino always wins. If you prefer to lose 5x less than the minimum withdrawable amount - it makes perfect sense to me. 🙂
I said that again - always check the casino's terms and rules to ensure you actually like to play there.
The casino is not responsible for your bad pick.
If you don't like it, don't play there.
1
há um ano
Quanto a apostar ao menos uma vez o valor do depósito eu acredito que seja razoável, afinal, deve-se evitar a lavagem de dinheiro embora existam cassinos que não exigem 1x rollover sobre o depósito e considero os melhores que existem porque preservam a essência do jogo de azar.
Quanto ao resto continuo com minha opinião, inclusive deveria ser avisado antes do depósito o valor mínimo de retirada a fim do jogador estar ciente do quanto terá que apostar ou o quanto poderá perder antes de depositar. Se os cassinos de ricos fossem honestos fariam isso mas não o são porque escondem esse rollover oculto para depósitos abaixo do minimum withdraw.
Como eu te disse eu tenho minha opinião e você tem a sua, creio eu que essa discussão esteja encerrada.
1
há um ano
Você pode até achar que isso não é rollover oculto mas é porque rollover não é um valor fixo de apostas mas sim um valor que o jogador deve alcançar para poder fazer withdraw.
Aqui neste caso não há um valor pré-determinado porque depende das odds e das apostas realizadas mas no fim é a mesma coisa.
há um ano
Quanto a apostar ao menos uma vez o valor do depósito eu acredito que seja razoável, afinal, deve-se evitar a lavagem de dinheiro embora existam cassinos que não exigem 1x rollover sobre o depósito e considero os melhores que existem porque preservam a essência do jogo de azar.
Quanto ao resto continuo com minha opinião, inclusive deveria ser avisado antes do depósito o valor mínimo de retirada a fim do jogador estar ciente do quanto terá que apostar ou o quanto poderá perder antes de depositar. Se os cassinos de ricos fossem honestos fariam isso mas não o são porque escondem esse rollover oculto para depósitos abaixo do minimum withdraw.
Como eu te disse eu tenho minha opinião e você tem a sua, creio eu que essa discussão esteja encerrada.
há um ano
Hello there.
I believe the player should read all terms before the deposit is made. No one will ever "inform" you in any other way.
By creating an account you confirm you made yourself familiar with all rules. Once the limits are stated in the rules, you were informed before making the deposit.
It's not about having a different opinion, I believe. It's more about possession of common sense and thinking first. So you won't feel cheated.
Keep playing in casinos with no AML policy for lower deposits, that's cool. 🙂
há um ano
Você pode até achar que isso não é rollover oculto mas é porque rollover não é um valor fixo de apostas mas sim um valor que o jogador deve alcançar para poder fazer withdraw.
Aqui neste caso não há um valor pré-determinado porque depende das odds e das apostas realizadas mas no fim é a mesma coisa.
há um ano
I'm afraid not. The rollover is actually a multiplier applied to a certain amount. It has nothing to do with odds, it's simply a number 3x, 5x, 10x... I'd say.
Take this example: You decide to deposit 5 in whatever currency you like, and you know the minimum withdrawal limit is set to 25, it's you who determined what you called a "hidden rollover" is now 5 times the deposit. While 2x AML wagering is applied, it would be better to deposit at least 10.
I hope it helps to clear away any doubts. 🙂
1
há um ano
Ok. Estou aprendendo a lidar com esses espertinhos.
há um ano
If I may say, that's the spirit! 👍🙌
Allow me to say that you can always think what you like, but the most important part - at least for me - is to understand the rules and their fairness simply to never be "unsmart" by the casino.
Playing should be fun, but sadly each fun has its terms nowadays, so we have to be smart.
If you ever find another interesting topic, come and share. Who knows, you may uncover a nasty term!
1
há um ano
Olá, gostaria de dizer que a Marsbet diminuiu seu limite mínimo de retiradas. Parabéns a casa pela atitude, isso mostra sua idoneidade e honestidade. Com certeza voltarei a apostar nessa casa, nunca tinha tido problemas com ela e sempre gostei de seus serviços.
2
há um ano
Awesome, I was hoping for positive feedback to appear here on the forum today 🙂.
So, from now on, how much is the minimum, please?
1
há um ano
Agora a Marsbet estipulou R$50,00 para retiradas via pix.
Essa minha vida de apostador me ensinou a ser menos orgulhoso, gostaria de dizer isso por aqui porque a gente quer sempre ganhar mas temos que aprender a lidar com as perdas e entender que nem sempre a gente vence nessa vida.
Parabéns a Marsbet e mesmo que o mínimo fosse 100BRL acho justo também, não estou mais nervoso com isso - as casas precisam ganhar também.
Se vocês pudessem comunicar a Marsbet minha resposta ficaria feliz porque minha relação com eles ficou meio ruim.
4
há um ano
Hello!
That's very honorable, if I may say so!
I believe I could find some way to pass your response to the casino somehow, but I would like to suggest you contact them via their social media accounts instead.
It's more direct and visible.
Care to try Instagram, perhaps?
This profile seems like a good start:
Let me know what you think 🙂
Don't forged you can also write honest user review on Masbet, here on the website directly. 😉
1
nunobalde50
há um ano
Hello there!
I'm so sorry to hear about such issues. We, in Casino Guru take responsible gaming topics and approach very seriously, thus allow me to ask you one question now.
Did you inform the casino about having the gambling problem, please? Every decent casino is supposed to close your account as soon as possible the moment you state "I want to close my account due to gambling problem/addiction.
I just want to be sure about the way ask, simply because if you chose not to mention it, you should do that now.
As being said, once the gambling problem is mentioned the account must be closed, if you feel the casino keeps falling at this, I urge you to submit a complaint.
To do so just now, please click/tap this link.
I would also like to recommend to you this whole section called "Responsible Gambling and Help for Problem Gamblers"
As you may see, there are direct contacts to local centers, so this link should really help you out:
https://casino.guru/problem-gambling-help-centers
Update me regarding the question soon.🙏
há um ano
GURU preciso de ajuda este casino ja pedi varias vezes a autoexclusao e ja informei o casino que tenho problemas com o jogo sou viciado e eles reabrem sempre a minha conta quando eu peço, e dizem me sempre que metem o jogo responsavel inteiramente nas maos do jogador eu nao estou a conseguir ter controlo eu estou sempre a reabrir a conta e voltar a depositar o casino sabe que eu tenho problemas com o jogo
há um ano
Hello!
Based on the given information, I'm so sorry the exclusion doesn't work as it should.
In such case, submit a complaint immediately - it's free, don't worry.
In the meantime, do everything you can to limit your chances of getting into the casino. For instance, ask someone you fully trust to change your password. To ensure you won't be able to use the "forgotten password" feature, would also be good to limit access to the registration email.
What do you think about it?
