Neon54 Casino - discussão geral (página 5)
Recieved withdrawal it took 8 days
they shouldn’t say up to 3 days if they don’t follow their own rules.
i got my withdrawal money it took 8 days and shame on them for putting me through all the crap because I never return to their casino and pay another dime to them . Their loss
Hi, I'm glad it worked out in the end.
I understand that you probably won't be playing here anymore. What I would recommend is that if casinos say they have 3 days to pay you out, it may not always be the case. There are many different things that can come into play. Some casinos can influence this, others cannot.
But I wouldn't focus on that too much.
Enjoy your money and I hope things like this won't happen again.
Escolhi um bônus de 200% + 200fs, que me foi prometido, mas ainda não o recebi depois de depositar.
!!!!!!Cuidado com a fraude!!!!!!
Have you contacted the support of the casino regarding this, please?
Were they willing to do something about it at all?
Sim, escrevi lá imediatamente.
What was their reply to you, though, if any? 🤔
O leilão já teria expirado
There not the most friendliest casino out there’s heaps of others who pay out with a few hrs and give weekly bonuses.
Hello, thank you for stopping by.
It appears that not only the bonuses and support qualities are lacking, but also the withdrawals are not working very well. Is that so? Do you perhaps have any tips for fellow players who still play there? I'm just asking because it truly does not sound like a cozy experience.
Isso aconteceu comigo lá várias vezes.
What exactly do you mean, please?
Safety index should be negative zero.
Run away. Seriously.
On the surface, it looks fun and "safe", flashy bonuses, review sites calling it "very high safety"
My real experience has been the opposite:
Ooffshore reality. Everything is branded for your local but the money is routed offshore through a mess of foreign processors and "mystery" payment companies. Only after the fact do you see weird foreign descriptors and FX on your bank statements.
Opaque payment chain. When you start asking who actually processed your card, everyone points at someone else – casino blames the payment provider, provider blames "a partner", and you’re stuck chasing ghost companies across different countries.
T&Cs and "no refunds" used as a shield. The moment you have a serious complaint, they hide behind small print, quote terms out of context and pretend that once you’ve clicked "deposit" they have zero responsibility, even if the routing and coding of the transaction was never clearly disclosed.
KYC/AML and data issues. when you ask for proper disclosures (who holds your data, which entities processed your payments, what licences are actually being used) you get partial, incomplete or evasive answers.
Good reviews ≠ good behaviour. Lots of review sites focus on game selection and bonus size, not on what happens when something goes wrong with payments or legality. That’s where the problems really start.
If you’re considering Neon54 / Neon Casino:
Do not assume your deposits are going straight to "Neon54" – there may be multiple untransparent intermediaries involved.
If you’ve already deposited, check your card statements carefully and note any strange foreign locations or company names.
I’m currently dealing with banks, card networks and regulators over how these deposits were processed. It’s stressful, time-consuming and absolutely not worth a few flashy bonuses.
My advice, as plainly as I can put it:
There are plenty of places to play. Skip Neon54 and RUN. 🏃♀️💨
Hello, in my opinion you are referring to situation which is constantly addressed in thread called "Question about Gambling websites with Curaçao license using incorrect Merchant Category code"
Truth be told, offshore casinos accepting players from regulated markets missing the local license have no other way to receive or send payments other than using third-party processors and chains.
I'm not saying that this is an entirely good approach, because some players still consider offshore casinos like local casinos if they accept the players. It is best to investigate the casino's license in advance.
In any case, I sense there could have occurred some other problem, which I could identify. Did the casino withhold any of your money, or is this issue solely related to the processors?
So, the question is at the root, if they can operate legally meaning, if they accept funds from all countries, why choose the shadows—and why hide the payment trail?
This isn’t just about "offshore versus local." It’s about transparency, consent, and accountability.
1) What players actually see vs. what the bank sees
At checkout, the site shows local currency and a country‑coded domain (e.g., .ca). But the card statements tell a different story: rapid‑fire charges from far‑flung processors and descriptors like FLTISO – Vilnius (LTU), WBLTCA – London (GBR), THEBIINSIGHTS – Bucharest (ROM), Artashop – Tallinn (EST), and even Brazil‑based A55pay entries. That’s not "Canadian dollars at a Canadian site"—that’s a chain of third‑party payment routes the customer never consented to in plain language.
2) "It’s the processors, not us" isn’t a consumer‑protection standard
If you send me to a gateway, you are still the merchant of record to me. Visa’s own standards say the merchant name on a cardholder statement must be the name the cardholder recognizes from the storefront—not a random shell or back‑office entity. If the descriptor and contact info don’t match what you advertised, that’s a problem. Visa
3) Crypto by stealth = zero informed consent
Some gateways quietly flip card payments into crypto purchases or "ramps." That is a materially different risk (chargebacks, volatility, AML flags). Visa even uses a special condition indicator ("7") for crypto so issuers can treat those transactions differently. If a site is pushing card‑to‑crypto behind the scenes, there must be an explicit, unmissable checkbox that says, in effect: "I consent to my card purchase being converted to cryptocurrency by [processor], and I understand this may be treated as a cash‑like/crypto transaction." Visa
And yes, the cashier stack many casinos use literally includes "Utorg – Purchase Bitcoin with card," along with crypto and e‑voucher rails—again, this needs surface‑level disclosure and opt‑in.
4) Daily/weekly withdrawal caps aren’t "player protection" when they’re really processor risk‑controls
You can see the logic baked into many cashier systems: "Maximum withdrawal amount by day/week exceeded"—that’s not a "responsible gaming" limit, that’s a payout/processor exposure limit. If withdrawal throttles exist, publish them up front and explain they’re processor‑imposed, not player‑centric.
5) Data rights aren’t optional
If I file a data access request and you only return half the records—no WhatsApp VIP chat logs, no Zendesk transcripts—you’re not meeting basic privacy obligations. In my country under PIPEDA, individuals have the right to access the personal information an organization holds about them and to challenge accuracy/completeness. That includes communications used to transact (VIP offers, payment arrangements, support promises). Answer the request fully and on time. Privacy Commissioner Canada
6) "We listed restricted countries, the rest is on you" isn’t how misleading advertising is judged
In Canada (and many other jurisdictions), the legal test is the general impression your marketing creates. If you present as local (country domain, local currency, "Play in Canada!" style pages) while you’re operating offshore with opaque processors, a disclaimer buried in T&Cs won’t save you. The Competition Act prohibits false or misleading representations in a material respect—and regulators act on this principle. Competition Bureau Canada
7) Banks treat "cash‑like" and gaming differently—players deserve to know at checkout
Card issuers explicitly warn there’s no interest‑free grace period on cash‑like or gaming transactions. If your checkout or gateway will code the transaction that way, tell me before I click "Pay." Don’t let me discover it on my statement after the fact.
8) On licensing and Curaçao
If you can operate legally in regulated markets, why not do it? Curaçao itself has tightened its framework (LOK), with a formal portal and new expectations. If an operator shifted ownership (e.g., post‑Rabidi) and ran in a murky gap without clear licensing, that’s precisely when transparency around payments and data matters most. Gaming Control Curacao
And yes—there’s plenty of investigative reporting alleging processor‑driven laundering schemes tied to offshore casinos. Treat those as allegations that deserve robust answers, not silence. FinTelegram
Hello,
Thank you for this summary. I believe it depends on everyone to form an opinion, and your post certainly helps others think about casinos in more detail.
What casinos do $10 deposit’s ??
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