há 7 meses
Ganhei 500 euros no playzilla, eles ainda não foram pagos, diga-me que vão pagar, já se passaram 4 dias
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Playzilla Casino - discussão geral (página 5)
há 7 meses
Mas você já havia desistido antes? Acabei de me inscrever, ganhei 500 na segunda e dizem para esperar 5 dias úteis
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há 7 meses
Ganhei 500 euros no playzilla, eles ainda não foram pagos, diga-me que vão pagar, já se passaram 4 dias
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há 7 meses
May I ask if your account is fully verified at this casino? We actually give casinos 14 full days to proceed the payment. It could be actually little more time consuming, especially when it comes to the first withdrawal.
há 7 meses
Não mas não requer verificação no momento eles sempre me respondem que está na fila de atendimento correta, sabe se é confiável
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há 7 meses
Unfortunately! After 4 days they canceled my withdraw and they didnt say the reason.. they just told me that the team is working on it.. i was frustrated cause it was the second time they are unable to withdraw me!
So i gambled with all of the money and lost it all and im never ever going back to that website!
há 7 meses
Mas por que
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há 7 meses
Idk man either they have bad support or they are a total scam and i dont wanna get anymore angrier so i gambled and lost it all.. i guess they want u to lose it all eventually
há 7 meses
Não mas não requer verificação no momento eles sempre me respondem que está na fila de atendimento correta, sabe se é confiável
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há 7 meses
Hi,
It's hard to say what's causing this situation, yet according to the user review feedback, players often mentioned almost non-existent support or delayed payments.
Well, in my opinion, the casino is fair, and pays eventually. It's just that the process seems disorganized.
So, please make sure when you learn anything related to your withdrawal.
Editado pelo autor há 7 meses
há 7 meses
Unfortunately! After 4 days they canceled my withdraw and they didnt say the reason.. they just told me that the team is working on it.. i was frustrated cause it was the second time they are unable to withdraw me!
So i gambled with all of the money and lost it all and im never ever going back to that website!
há 7 meses
I'm sorry you've decided to lose the balance.
If I may add a comment, I'd like to say that in certain cases, this is what really unfair casinos expect you to do.
So, please don't reconsider this "solution" as the best choice.
Although I understand that playing in a casino should be fun, not all players possess enough patience to face such issues. Sad but true.
há 7 meses
Eu espero que eles paguem
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há 7 meses
Do you have any update or nothing has changed ? How long have you been waiting for your money ? 🙂
2
há 7 meses
Hoje já se passaram 5 dias úteis e eles responderam que está sendo processado e vou atualizá-los
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há 7 meses
Hoje eles me respondem que tenho que fazer upload dos documentos. Você pode me dizer a quem posso denunciá-los?
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há 7 meses
This means that you will have to go through verification, which is a very important process in any casino. Without a successful completion, you probably won't be able to withdraw your money, so in this case I would recommend to cooperate so that the whole thing doesn't get unnecessarily prolonged.
However, we give casinos 14 days to resolve both KYC and withdrawals and if they don't, you can turn to us and we will try to help.
So do you think you can handle it and try to do what is necessary ?
há 7 meses
O problema é que não consigo fazer upload da minha carteira de identidade. Enviei um erro e eles não aceitam o arquivo por email.
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há 7 meses
Okay, I see. So you contacted the casino and told them about this error and what you should do in this situation ? I think it shouldn't be too difficult for them to sort it out and I suppose they would be able to advise you on what you need to do in this case.
Give it a try and let me know what they tell you.
há 7 meses
Sim, eles me disseram que não aceitam e-mails e há pouco tempo, depois de horas tentando, consegui fazer o upload, foi um péssimo serviço para eles
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há 7 meses
Mas eles ainda têm que aprovar tudo
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há 7 meses
Ok, thank you for the updates, make sure to keep us informed, please.
há 7 meses
A partir de hoje, tudo ainda está pendente
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