Spinanga Casino - discussão geral (página 37)

Hello

I have problems with withdrawals at spinanga. I have three open withdrawals that have been processing for almost 2 weeks

Hallo

Ich habe Probleme mit den Auszahlungen bei spinanga. Ich habe drei offene Auszahlungen die seit fast 2 Wochen bearbeitet werden

Hi, this is exactly the time we give casinos to send money to a player. Did they give you any reason why that is? Are these your first withdrawals and are you already verified with the casino? 

I would add that if you read the posts from other players, you will probably find a lot of similar cases. Players usually get their money around two weeks so I would be looking if you get it in the near future.

If not then I would recommend filing a complaint. 

What do you think?

Hello

I have withdrawn money there several times. It has never taken so long. I think they do it on purpose. I have won a lot of money recently. When I contacted support, they asked me to be patient. They said they had to check. They didn't say exactly what... Tomorrow will be exactly 2 weeks. Let's see if anything happens.

Thank you for your reply

Hallo

Ich habe schon öfters dort Geld ausbezahlen lassen. Noch nie hat es soo lange gedauert. Ich denke sie machen das extra.Hab die letzte Zeit sehr viel Geld gewonnen. Auf Anfrage beim Support wird um Geduld gebeten.Es wird geschrieben das sie prüfen müssen. Was genau sagen sie nicht..Morgen sind es genau 2 Wochen. Mal sehen ob etwas passiert.

Vielen Dank für ihre Antwort

In that case, please let us know whenever you have any updates.

We'll be here if you need any help from our complaint team.

Hello,

I have been waiting for exactly two weeks for the 3 pending withdrawals, requested on January 14th. Since then, I have sent several emails and, at first, they asked me to be patient, but for 5 days now they have not even responded.

What can I do to receive payments?

I won more than €12,000 at the beginning of December and they automatically lowered my VIP level to level 1, limiting withdrawals to €500. Until now, payments were made within approximately 10 days of each request, but this time they haven't even complied with that.

Furthermore, on their own website they specify a period of 3 business days to process withdrawals, something they have never respected.

Can you help me please? It's been a month and a half and I still have over €6,000 pending withdrawal.

Thank you!

Hola,

Hace exactamente dos semanas que estoy esperando los 3 retiros pendientes, solicitados el pasado 14 de enero. Desde entonces, he enviado varios correos y, al principio, me pedían paciencia, pero desde hace 5 días ni siquiera responden.

Que puedo hacer para recibir los pagos?

Gané una suma de más de 12.000€ inicios de diciembre y automáticamente me bajaron el nivel VIP al nivel 1, limitando los retiros a 500 euros. Hasta ahora, los pagos se realizaban en un plazo aproximado de 10 dias desde cada solicitud, pero esta vez ni siquiera han cumplido con eso.

Ademas en su propia pagina web especifican un plazo de 3 días habiles para procesar los retiros, algo que nunca han respetado.

Podeis ayudarme por favor? Han pasado 1 mes y medio y siguen pendientes más de 6.000€ por retirar.

Gracias!

Hello

Still no money so far.

When I asked, I was told it should be in my account soon.

Should I wait or write a complaint?

Hallo

Bis jetzt immernoch kein Geld da.

Auf Nachfrage hieß es, es müsste bald auf meinem Konto sein.

Soll ich noch warten oder eine Beschwerde schreiben?

Hello.

Was the reason they lowered your VIP level because you haven't deposited there for some time, perhaps?

That is what the casinos usually do, you know. The VIP level always depends on players activity.

Anyhow, it doesn't change anything on the fact that it is way too long to wait for the withdrawal. So, I would definitely try to file a complaint against them. It is completely free of charge, and our team will do their best to find out more regarding your withdrawal and the delay.

Please follow this link to submit the complaint and provide all the necessary information.

I would surely file a complaint. It could make them speed things up.

What do you say?

I would say the same.

Das würde ich auch sagen.

Here's the link for you whenever you decide to go for it. Ok?

Let us know if you need any assistance.

Hello

This is my first time making a withdrawal from this casino and they say they pay in 3 business days.

They haven't paid me for 4 business days and they're always giving me excuses. They're doing it on purpose so you can cancel and play to lose the money.

This casino is unacceptable.

Γεια σας

Κάνω πρώτη φορά ανάληψη από αυτό το casino και λένε ότι σε 3 εργάσιμες πληρώνουν.

Εδώ και 4 εργάσιμες δεν με έχουν πληρώσει και μου λένε όλο δικαιολογίες.το κάνουν επίτηδες για να κάνεις ακύρωση και να παίξεις για να χάσεις τα χρήματα.

Είναι απαράδεκτο αυτό το casino.

Hi,

I would advise you to exercise patience, yet I feel you already know that. I have no idea what the purpose is, but players have been reporting delays too. So the catch is just to give it more time. This casino pays, but it is slow.

May I know the excuses you were given, please?

There is no specific excuse, all they say is that they have a lot of work in the accounting department. I also pressured them to send documents to identify the account and they told me that it is not necessary (I am very afraid that in a week they will ask me for them). I will be patient, I will not touch the withdrawal until I withdraw them.

Δεν υπάρχει κάποια δικαιολογία συγκεκριμένη, το μόνο που λένε είναι ότι έχουν πολύ δουλειά στο λογιστήριο. Επίσης τους πίεσα να στείλω έγγραφα να ταυτοποιησω τον λογαριασμό και μου είπαν πως δεν χρειάζεται (πολύ φοβάμαι ότι σε καμία βδομάδα θα μου ζητήσουν). Θα κάνω υπομονή, δεν πρόκειται να ακουμπήσω την ανάληψη μέχρι να τα αποσύρω.

I understand you perfectly. I have been waiting for more than 19 days and so far nothing. They don't even answer my emails and in live chat I always get the same answer as you. It's frustrating.

Te entiendo perfectamente..yo llevo esperando más de 19 días y de momento nada. Ni siquiera me contestan a los emails y en live chat siempre obtengo la misma respuesta que tú.. es desesperante.

I think it's time for this site to stop being friends with Rabidi casinos because they are dishonest, full of complaints and cowards when it comes to solving problems. Rabidi is a piece of garbage that should be banished from the face of the earth along with its cowardly owners!!!

This company is garbage, totally disrespectful, cowardly and systematized when it comes to solving problems. They act together like real cowards, they are all part of the same gang, there must be some pact or something to work in this group!!!

Stay away from all Rabidi casinos my friend, they always delay withdrawals and are extremely annoying and robotic like a group trained for it. This is an organized mafia. You've heard of crab bonuses on your first deposit, get far away. One day you'll thank me!!!

The truth is that casino guru does not protect us.

It shouldn't have such a rating.

He shouldn't be the first to suggest anything.

It's a shame because I've trusted it for years, but unfortunately I've been playing this casino it recommends for six years.

Η αλήθεια είναι πως το casino guru δεν μας προστατεύει.

Θα έπρεπε να μην έχει τέτοια βαθμολογία.

Θα έπρεπε να μην είναι πρώτο σε αυτά που προτείνει.

Είναι κρίμα γιατί το εμπιστεύομαι χρόνια αλλά δυστυχώς την έχω πατήσει εξαετίας αυτώ τον casino που προτείνει.

How many days have you been waiting to receive payments? Is there anyone who has been waiting more than 20 days since they made a withdrawal request?

Has anyone experienced the same? And when did they finally end up paying?

Thank you!

Cuánto días lleváis esperando para recibir los pagos? Hay alguien con más de 20 días desde que hizo la solicitud de retiro?

Alguien ha experimentado lo mismo? Y cuando finalmente han acabado pagando?

Gracias!

I'm on day 8. But it's a small amount of 380.

Is it a lot of money they owe you?

Εγώ είμαι στις 8 μέρες. Αλλά είναι μικρό ποσό 380.

Είναι πολλά τα λεφτά που σου χρωστάνε?