Infelizmente, não tive a melhor experiência com o Wettigo (www.wettigo.com). Quando tentei fazer um saque pela primeira vez, ele foi recusado com base na exigência de verificação por telefone - embora minha conta já tivesse sido verificada com sucesso e todos os documentos tivessem sido aceitos. No entanto, fui verificado com sucesso por telefone.
No entanto, meu saque para minha carteira eletrônica continua (deliberadamente) atrasado, embora a transação pudesse ser feita imediatamente. Esse comportamento do cassino me parece extremamente questionável e estou começando a duvidar de sua seriedade, apesar da licença de Curaçao.
Há outros membros que tiveram experiências semelhantes? Quando você acha que faz sentido registrar uma reclamação?
Saudações brincalhonas
Unfortunately, I haven't had the best experience with Wettigo (www.wettigo.com). When I tried to make a withdrawal for the first time, it was refused on the grounds that telephone verification was required - even though my account had already been successfully verified and all documents had been accepted. Nevertheless, I was successfully verified by telephone.
Nevertheless, my withdrawal to my e-wallet continues to be (deliberately) delayed, although the transaction could be made immediately. This behavior of the casino seems extremely questionable to me and I am beginning to doubt its seriousness, despite the license from Curacao.
Are there other members who have had similar experiences? When do you think it makes sense to file a complaint?
Playful greetings
Ich habe leider nicht die besten Erfahrungen mit Wettigo (www.wettigo.com) gemacht. Als ich das erste Mal eine Auszahlung vornehmen wollte, wurde diese verweigert mit der Begründung, dass eine telefonische Verifizierung erforderlich sei – obwohl mein Konto bereits erfolgreich verifiziert und alle Unterlagen akzeptiert wurden. Dennoch habe ich mich telefonisch erfolgreich verifizieren lassen.
Trotzdem wird meine Auszahlung auf mein E-Wallet weiterhin (bewusst) verzögert, obwohl die Transaktion sofort erfolgen könnte. Dieses Verhalten des Casinos erscheint mir äusserst fragwürdig, und ich beginne, an der Seriosität zu zweifeln, trotz der Lizenz aus Curacao.
Gibt es andere Mitglieder, die ähnliche Erfahrungen gemacht haben? Wann haltet ihr es für sinnvoll, eine Beschwerde einzureichen?
Spielerische Grüsse