That really makes players feel like VIPs...
I remember that one player (can't recall the casino now) received an email saying that he is the lucky one winning occasionally, so does not need any bonus so they give these bonuses to somebody else not so fortunate...
According to the world we live in, I'd say that every advertisement is false - more or less.
I'd ask the casino. There may be some special VIP rules for this program. I'm just guessing now.
I understand it just causes unnecessary hassle for you and it's not really a pleasant experience, but I'm afraid that any licensing authority (especially the Curacao one) is not going to deal with it.
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