LuckMe Casino - O jogador tem um problema com uma opção de pagamento.

Options such as Skrill Neteller or Paysafecard are offered as a payout option.

After getting all the required documents ready, an error message came to every payout request.

The support is a joke slow and incompetent, they refer to the payment providers.

How can it continue?

Thorsten

Es werden Option wie Skrill Neteller oder Paysafecard als Auszahlungdmöglichkeit angeboten.

Nachdem ich alle geforderten Dokumente bereitgestrellt habe, kam zu jeder Auszahlungsanforderung eine Fehlermeldung.

Der Support ist ein Witz langsam und inkompetent, Sie verweisen auf die Zahlungsanbieter.

Wie kann es weitergehen?

Lg Thorsten 

Hello Thorsten.

We’re very sorry that you have a problem with this casino. Did you try to delete your cookies or try a different browser? Sometimes, it can help with error messages like this. Could you please make a screenshot? What did the casino support tell you?

The support offered to pay me over the provider Muchbetter.

I'm currently waiting to see if that happens.

I have failed all other payout options so far.

I can only advise against every player from this casino.

Der Support hat mir angeboten über den Anbieter Muchbetter auszuzahlen.

Ich warte aktuell ob es dazu kommt.

Ich alle anderen Auszahlungsmöglchkeiten waren bisher fehlgeschlagen.

Ich kann nur jedem Spieler von diesem Casino abraten.

OK, I will keep the complaint open until you confirm that you have your winnings on your account.

Hello Thorsten.

Did you withdraw the winnings? May I close the complaint?

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.