MoreSpin Casino - O jogador está insatisfeito com a justiça dos slots no cassino.

BEWARE!

First of all i will have to say every experienced casinoplayer can clearly notice the games behave differently in this site to every other casinoes!!

I deposited 40 euro and got a 100% bonus and started with 80 euro, the slots always misses the last free spins for the trigger and i managed to bonus on Jungle spirit after the second spin, it gave 4 scatters and off course 0 in the free spins, i managed to bonus on one other game which played 1 euro from the bonus with 0.40 stake.

I can promise everyone out there that this casino has manipulated all theyr games it's a complete fraud! No wonder they have as high payout limit as they have because there is no way anyone can win here.

This site is operated by criminals!!! And i wonder how can we stop it??

I am very familier with Dama N.V casinoes, genesis, and many other but this casino is 100% SCAM!

Just go there and compare slots from MGA Licensed casinoes you can clearly see it haha ohh man i kinda feel bad for losing my 100 euro on a pure Fraud.

STAY AWAY! Do never ever deposit money here please trust me...

Dear olehenrik85,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem.

Did you confront the casino with the issue? What was their reply? Did you try to contact the game provider regarding your gameplay of the particular slot games?

Thank you in advance for your reply.

Best regards,

Tomas

Hello olehenrik85,

Thank you for submitting your complaint.

When we review your player profile, I see that you have not shared any problems with us.

We are sorry that you have doubts about our games. All our games are supplied by the world's largest providers Softswiss, Softmaya and Softgaming.

Casinos are not authorized to make changes to games such as RTP. Since game providers have a reputation to protect, they do not leave such changes to the discretion of the casinos.

It's important to remember that the outcomes of slot games are determined by a random number generator (RNG), which ensures that each spin is completely random and independent of previous spins. The presence of scatters in the base game does not affect the probability of getting a multiplier, as each spin is determined by the RNG.

If you have any specific concerns or issues with the games, please feel free to provide more details so we can investigate further. We take all complaints seriously and strive to ensure that our players have a fair and enjoyable gaming experience.

Kind regards,

Morespin Casino

Dear olehenrik85,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.