Sportingbet Casino GR - O depósito do jogador não foi creditado.

Dear GRLiaris,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem.

I would like to warn you, that if your deposit has never been credited to your casino account, the only thing you can do is to contact your payment provider. They need to investigate, but bear in mind, that it’s a lengthy process which takes approximately one month. In these cases, casino has its hands tied. Meanwhile, I would strongly recommend not to deposit any more funds until the issue is sorted.

If the money got lost during the transaction, it’s going to take some time before it’ll be credited to your casino account.

I hope we will be able to help you to resolve this issue. Thank you in advance for your reply.

Best regards,

Nick

Good morning...sixth day and still missing the money and no one answers me anymore is the problem...the most pathetic and unacceptable I have met in 15 years

Καλημέρα...έκτη μέρα και ακόμα άφαντα τα χρήματα και κανένας δεν μου απαντά πιο είναι το πρόβλημα... ότι πιο ελεεινό και απαράδεκτο έχω συναντήσει 15 χρόνια

I forgot.. you are a bit wrong in your answer.

Iris remittance means within 5 minutes money credit... No 6 days without answer WHERE IS THE MONEY????

Ξέχασα.. είστε λίγο λάθος σε απάντηση σας.

Iris έμβασμα σημαίνει εντός 5λεπτων πίστωση χρημάτων... Όχι 6 ημέρες χωρίς απάντηση ΠΟΥ ΕΙΝΑΙ ΤΑ ΧΡΗΜΑΤΑ????

8th day today.

No response from Eurobank bank, Vivawallet and of course complete silence from sportingbet.gr .

No money, no explanation, no excuse.

The most pathetic thing I have encountered in 15 years.

Shame on them!!

8η ημέρα σήμερα.

Καμία απάντηση Eurobank τράπεζα, Vivawallet και φυσικά απόλυτη σιωπή από την sportingbet.gr.

Χρήματα άφαντα, καμία εξήγηση, καμία δικαιολογία.

Οτι πιο ελεεινό έχω συναντήσει 15 χρόνια.

Ντροπή τους!!

Dear GRLiaris,

Crediting a misplaced deposit may take up to even a month no matter what time frame did the casino write there. Please let us know by the end of the next week if there is any update regarding the payment. If not, we will definitely try to intervene.

In the meanwhile be sure to provide all the documents requested by the casino in order to resolve the issue as soon as possible.

Today I also sent an official complaint to the Gaming Supervision and Control Committee against Sporting Odds Limited (licensed by the Gaming Supervision and Control Committee (EEEP), under numbers HGC-000012-LH and HGC-000013-LH)

https://certifications.gamingcommission.gov.gr/sitepages/home.aspx

Σήμερα έστειλα και επίσημη καταγγελία στην Επιτροπή Εποπτείας και Ελέγχου Παιγνίων κατά της Sporting Odds Limited (αδειοδοτημένη από την Επιτροπή Εποπτείας και Ελέγχου Παιγνίων (ΕΕΕΠ), δυνάμει των υπ' αριθμών HGC-000012-LH και HGC-000013-LH)

https://certifications.gamingcommission.gov.gr/sitepages/home.aspx

Dear GRLiaris,

Please let us know within this week if there is any update regarding the lost deposit. As mentioned above, it may take up to a month to resolve such an issue.

It's been 15+ days and I haven't received the money but not even an answer as to the reasons.

General answer that they are looking into it. Both from sportingbet.gr and Eurobank

Totally unacceptable.... behavior of scammers....

Εχουν περάσει 15+ ημέρες και δεν έχω λάβει τα χρήματα αλλά ούτε καν μία απάντηση για τις αιτίες.

Γενική απάντηση ότι το διερευνούν. Τόσο από την sportingbet.gr όσο και από την Eurobank τράπεζα

Εντελώς απαράδεκτοι.... συμπεριφορά απατεώνων....

The deposit was finally made a few minutes ago. No explanation why this 15 days hassle.

Η κατάθεση έγινε τελικά πριν λίγα λεπτά. Καμία εξήγηση γιατί αυτή η ταλαιπωρία 15 ημερών.

Thank you GRLiaris for letting us know that the issue has been resolved. Please do not hesitate to contact us if you will come across any other trouble again in the future, we will gladly try to help you out.

Regards,

Nick