2024SVIP Casino - O cassino marcou a retirada como bem-sucedida, mas o jogador não recebeu os fundos.

This platform was offering 8 reals for registering, hitting the rollover "withdrawal without deposit".

I registered, redeemed the bonus, hit the rollover, and was able to achieve the minimum withdrawal amount...

When I went to request the withdrawal, they asked for a deposit of 24.00. I deposited it and requested withdrawal. They took too long and nothing was deposited. I contacted the support, who said it was a central bank issue and that it was going to take longer than expected. Unexpectedly, they marked it as successful withdrawal, but the funds never showed up in my account 😡

Essa plataforma, estava dando 8 reais ao cadastrar, batendo o rollover "sacava sem depósito ".

me registrei, resgatei o bônus, bati o rollover, o valor mínimo de saque, conseguir também…

quando fui solicitar a retirada, pediram um depósito de 24,00. Depositei! e solicitei a retirada. Demoram demais e nada de cair, entrei em contato com o suporte, eles falaram que era problema no banco central, e que iria demorar mais que o esperado, quando pensam que não, eles colocaram como retirada bem sucedida, porém não cai na conta😡

Dear luizafmcs,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests. 

That’s why we advise players to be patient, cooperate fully with the casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint. 

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, please, let us know and we will intervene and try to help you.  

Thank you in advance for your patience and understanding.  

Best regards, 

Veronika

Please be aware: At Casino.Guru, we never ask for your casino account password. While we may request information, we never seek access to your account. Please refrain from sharing your password with any third party. We primarily communicate through official threads, occasionally via email for requested supporting evidence or relevant communication.

Even though the withdrawal is made via pix?

houses in this style pay instantly 😪

Mesmo a retirada sendo feita por pix ?

casas nesse estilo pagam na hora 😪

I fully empathize with your frustration from long waiting times. Have you received your withdrawal yet, or has there been any other issue with your payout? Please keep us updated.