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Veronika Lash

Complaint Specialist

Veronika is one of Casino Guru's complaint specialists. As part of the First Response Team, she handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate. Prior to joining Casino Guru, Veronika shared her translating services with several publishers, translating literature for children and youth, fiction for adults, but also popular non-fiction literature about medicinal herbs, animals, yoga and fashion.

In her free time, Veronika likes to read, paint, and listen to music. Occasional baking brings her a lot of joy, and whenever she needs to recharge, hiking, cycling, and nature in general are some of her go-to activities. Veronika’s favorite food? Potato dumplings with sheep cheese.

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Respostas às reclamações por Veronika Lash

Português
Dear silverhank77,We're glad to hear that your issue has been resolved. We'll... há 3 horas
Don't worry, this complaint will remain open until you receive your winnings.... há 3 horas
Thank you very much, Ninosch, for providing all the necessary information. I ... há 3 horas
Thank you for the update.As you might know, our forum Casino.Guru deals with ... há 3 horas
Dear Jbfeld,We're glad to hear that your issue has been resolved. We'll go ah... há 3 horas
Dear Ccfhe,We're glad to hear that your issue has been resolved. We'll go ahe... há 3 horas
Unfortunately, the player has not responded to our messages and questions. Co... há 3 horas
Dear Vulkan Vegas Casino representative,Thank you for reaching out to us and ... há 3 horas
Please forward me the communication between you and the casino customer suppo... há 3 horas
Dear rrgnagib,We're glad to hear that your issue has been resolved. We'll go ... há 3 horas
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