24betting Casino - A retirada do jogador está atrasada.

I made withdrawal 12 hours ago and still didn't credited and I made complaints but not replying.

Hello moosasyl,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with 24betting Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and is yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Please note that we recommend to wait at least 14 days for your verification/withdrawal to be processed specially if it’s your first ever request.

Looking forward to your answer.

Regards,

Nick

Nothing delayed by us. sometimes payments can take a little longer to be completed over the weekend by Indian banks.

Regardless, he has received his payment already, we have confirmation.

Please close this complaint, it is nonsense.

Dear moosasyl,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond to your complaint in the given time frame, or don’t require any further assistance, we will reject it.

The complaint will be now rejected for the above mentioned reason.