há 3 anosOriginalTradução
Ótimo design e eu realmente esperava muito mais. Depositei 100 euros hoje e tentei várias vezes resgatar um bônus, mas não funcionou. Depois sob encomenda. Foi-me dito que o bônus nem existe. Embora eu tenha enviado uma captura de tela. Você não conseguia abri-lo e então fui expulso do bate-papo. Além disso, você joga seu dinheiro quase apenas para baixo. Que pena.
- Ótimo design
- Nenhum bônus possível
- Suporte apenas em inglês e sem ideia de seu próprio bônus
- O dinheiro é apenas engolido pelas máquinas
Traduzido automaticamente:
Beem Casino
há 3 anos
Dear Peppels,
we were sorry to hear about the negative experience you had and investigated the case. There was really an issue with bonus redemption and in such rare cases we're always offering to our users an alternative. Unfortunately the support chat was closed by you and we couldn't help anymore. Concerning the winnings and losses - BeemCasino as a licenced casino can't influence the algorithm of slot machines in any way, it's set by default by game providers.
Furthermore we found out that you've got a duplicate account that's why the account was blocked due to bonus abuse attempt.
Kind regards,
BeemCasino Team
we were sorry to hear about the negative experience you had and investigated the case. There was really an issue with bonus redemption and in such rare cases we're always offering to our users an alternative. Unfortunately the support chat was closed by you and we couldn't help anymore. Concerning the winnings and losses - BeemCasino as a licenced casino can't influence the algorithm of slot machines in any way, it's set by default by game providers.
Furthermore we found out that you've got a duplicate account that's why the account was blocked due to bonus abuse attempt.
Kind regards,
BeemCasino Team
