há 2 mesesOriginalTradução
Vou atualizar minha review, estou aguardando meu saque há 6 dias, sou um usuário totalmente verificado e nível ruby o que significa que já fiz vários depósitos e saques, no 2º dia comecei a solicitar suporte no o chat e os operadores têm sido os piores. Eles são rudes e ficam ofendidos quando pergunto por que está demorando mais do que o normal (eles não entendem que seu salário vem do dinheiro que você deixa no cassino). Bom, até hoje só me dizem que o horário de saque não é de responsabilidade do cassino. casino e que devo esperar o período máximo. Aconselho você a não jogar neste local em hipótese alguma, é melhor procurar outro cassino com melhor atendimento.
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1xBet Casino MX
há 2 meses
Dear Cortaodoble,
We are very sorry for the delay.
If the status of the withdrawal request is "Approved," then the request has already been approved by us and transferred to processing by the payment system/issuing bank, which may take from a couple of minutes to several working banking days depending on the system workload.
Unfortunately, we cannot influence the speed of the crediting process as the request is currently being processed by the payment system/bank, and we cannot affect their regulations and speed. Therefore, we count on your understanding and expect the final status of the transfer in the order of the queue. Once the transfer is completed, you will receive a notification in your personal account's transfer history.
Best regards,
The 1xBet Team
We are very sorry for the delay.
If the status of the withdrawal request is "Approved," then the request has already been approved by us and transferred to processing by the payment system/issuing bank, which may take from a couple of minutes to several working banking days depending on the system workload.
Unfortunately, we cannot influence the speed of the crediting process as the request is currently being processed by the payment system/bank, and we cannot affect their regulations and speed. Therefore, we count on your understanding and expect the final status of the transfer in the order of the queue. Once the transfer is completed, you will receive a notification in your personal account's transfer history.
Best regards,
The 1xBet Team
