há 2 anosOriginalTradução
Casino muito ruim Fique longe! Depositei 50€ e recebi um bónus de 15€, tive de apostar 2275€(50+15x35) Apostei este bónus e queria levantar 700€! Então recebi um e-mail. O casino deduziu 625€ de mim e só tenho direito a 75€, o que significa que só recebo um bónus de 15€ x 5 = 75€. Os meus 50€ não estão incluídos no cálculo, embora tenham sido incluídos nas apostas! Isso significa que arrisquei meus 50€ para ganhar 25€ depois de apostar tudo! Este cassino é apenas um roubo e todo mundo que recebe bônus funciona para o cassino, se você ganhar 1 milhão, você receberá apenas 5 x o resto do bônus, mantenha o cassino para você! Esses golpes são justificados pelo cassino como termos de bônus e esses termos são apenas um roubo e nada mais! Eu aconselharia qualquer jogador contra este cassino
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2
iWild Casino
há 2 anos
Hello! Thanks for your feedback!
We will try to explain as clearly as possible why you have a misunderstanding with our casino.
First, about the wager. Indeed, the wager is x35 times the deposit bonus. This information you can find in our rules in the Bonus section.
Second, unfortunately, you are wrong when you claim that you risked your 50 euros. Since your deposit and bonuses of our casino are not connected in any way. In other words, the bonus and the deposit are kept separated – not "sticking" together.
It turns out that the withdrawal limits are only for the funds that you received as a gift from our casino. So the employee of the financial department did everything right.
We are very sorry that you were dissatisfied... But we ask you to read the rules of the casino carefully. And you'll understand all information about the withdrawal.
Our casino provides bonus funds as a gift because we always want our players to be satisfied and happy.
If you still have problems, you can contact support, where they will gladly and in detail tell you everything that interests you.
Best regards,
iWildCasino
We will try to explain as clearly as possible why you have a misunderstanding with our casino.
First, about the wager. Indeed, the wager is x35 times the deposit bonus. This information you can find in our rules in the Bonus section.
Second, unfortunately, you are wrong when you claim that you risked your 50 euros. Since your deposit and bonuses of our casino are not connected in any way. In other words, the bonus and the deposit are kept separated – not "sticking" together.
It turns out that the withdrawal limits are only for the funds that you received as a gift from our casino. So the employee of the financial department did everything right.
We are very sorry that you were dissatisfied... But we ask you to read the rules of the casino carefully. And you'll understand all information about the withdrawal.
Our casino provides bonus funds as a gift because we always want our players to be satisfied and happy.
If you still have problems, you can contact support, where they will gladly and in detail tell you everything that interests you.
Best regards,
iWildCasino
