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Avaliação do jarmom

X
gold
JarmoM
Ouro
há 3 mesesOriginalTradução
Deposit 800 euros and lost all few hours right away first day.
Support give 70€ bonus (9%) and i play it away 2 hours without any feature or free spins. Never see it before ..
One of worst casino i ever play. No responsibility gaming tools, so have ask closure.
Ler maisLer menos
  • Good collectio of provider
  • No responsibility gaming tools
  • Slow withdrawals
  • Bad bonus rules
Todas as avaliações do Spinbara Casino
X
gold
JarmoM
Ouro
há 9 mesesOriginalTradução
Looks ok but like many new casino, found many dissappoint.
When try to make withdrawal, its only 500€ possible at once, some daily limit?
At weekend no one proceed, have wait 3 weekdays after account verification what takes 2 days. So its almost one week to get your winning.
No responsibility gambling tools available.

Chat support dont wanna close my account, they ask me to send email and tell reason.

I send email and tell my reason but they still dont wanna close my account
Ler maisLer menos
  • Many provider
  • Few payment options
  • Daily withdrawal limit
  • Slow withdrawal, no weekends cashouts
  • No responsibility gambling tools
  • Cannot close account
  • Russian chat support tools
  • No bonus
Todas as avaliações do Richville Casino
Richville Casino
há 7 meses
Dear JarmoM,


Thank you for sharing your feedback and for trying out Richville Casino. First of all, congratulations on your win — it’s always good to see players reach a positive outcome.

Regarding your concerns, we understand how delays in the withdrawal process can be frustrating. Please note that, as outlined in our Terms and Conditions (point 6.11), there is a 500 EUR limit per single withdrawal transaction. Additionally, as per point 6.6, withdrawals are processed on banking days only — which is why, in your particular case, your withdrawal request made over the weekend took slightly longer to be processed.

We also want to clarify that Richville Casino offers a range of responsible gambling tools. These can be activated by contacting our support team. However, in cases where account changes are requested we may ask for the request to be sent via email to ensure it comes directly from the account holder. This is a security measure to protect your personal information and account.

According to our system, your winnings were paid out in full, and your account was closed shortly after your email request was received. Our team always aims to understand the reason behind such decisions, not to make the process difficult, but to try and improve the overall experience for our players. We’re sorry if this came across differently.

Thank you again for playing at Richville. We wish you all the best in the future.


Best regards,
Richville Casino team
X
gold
JarmoM
Ouro
há 9 mesesOriginalTradução
New casino with casino guru very high rate. About 10 deposit, not win anything. Horrible cold run.
Impossible say anything about withdrawal, have no credit to do that.

When i ask about deposit limit option, normal support email never answer anything. Online chat is only for Greece most of time, once i get english available and he answer me by russian before i ask use english. He ask me send email to some VIP email. I do that and some VIP agent and ask about deposit limit option. He answer at"Yes we have" without explain where i can set it up.
Cannot found it anywhere casino website.

I ask more details, no answer.
Ler maisLer menos
  • Many provider
  • Sometimes only Greece language support available
  • English support answer and talk russia
  • No responsibility gambling tools
  • Normal support email never answer
  • Some VIP support answer once, but not after that
Todas as avaliações do RioAce Casino
RioAce Casino
há 4 meses
Dear JarmoM,

Thank you for your review. We understand how frustrating a cold run can feel, but please note that all game outcomes are determined by certified providers and based on randomness - winning and losing streaks are part of the natural gaming process.
Regarding deposit limits, such options are available, and we will review why you did not receive clear instructions. Your feedback about support and language availability has also been noted, as we are working to make communication more consistent for all players.

If you have any questions or difficulties, please contact Live Chat 24/7 or e-mail [email protected]
X
gold
JarmoM
Ouro
há 10 mesesOriginalTradução
New casino. Good deposit option, i like Zimpler. Withdrawal is ok, after 24 hours.

Most strange things is responsibility gambling tools. I ask email if i can set up deposit limit to my account but support say it is not available on this casino.
I check them website and there they write at it is available, just ask support to do it.
I copy paste this text by email and after couple day they say they can do it for me by exception, and its minimun 50€ day/week/month. I choose 50€ week and they confirm its set up for me.
Today i try it and i can deposit without any problem 100€.?? So its not work or they just lie to me.

Also after i register in next day my account blocked and they ask me bunch of question about gambling. I try to ask did they do this every customer but i dont get answer.

Something wrong on this casino.

Ler maisLer menos
  • Fast withdraval
  • Need few more provider
  • Confusing responsibility gambling tools
  • No chat support abailable
Todas as avaliações do Dynabet Casino
X
gold
JarmoM
Ouro
há 11 mesesOriginalTradução
New casino, but technically poor. Very slow open and freeze time to time.
No support responsibility gambling. Not any tools.
Withdrawal, cannot say anything. 15 deposit, all credit go to zero like blink a eye. I feel like rogue setup, but maybe just horrible bad luck casino.
Never lost so much 2 days to same casino.
I ask closed account after big mistake to reg in here but casino refuse.
Ler maisLer menos
  • Many provider
  • Slow website
  • No responsibility gambling tools
  • Most bad luck ever, impossible to win.
  • Casino refuses to close the account
Todas as avaliações do Casinolo Casino
X
gold
JarmoM
Ouro
há um anoOriginalTradução
Deposit once and withdrawal fast and without hassle.

But casino send every day same time evening emails and say " Bonus waiting on your account" even you play this possible bonus already same morning.
Support say its automatic system email and i ask if they can fix it and check if bonus is played and lost already or not. Or even change that text .. not say "waiting"

They dont care at all, so i dont want this fake emails what is not true and closed my account.
Ler maisLer menos
  • Withdrawal without ptoblem
  • Incorrect emails every day
  • Support who dont care casino customer
Todas as avaliações do TonyBet Casino
X
gold
JarmoM
Ouro
há um anoOriginalTradução
One more new casino what ruined right away.
Zimpler withdrawal can some casino pay winning out just few minutes, 7 days of week. This Supabet i have to wait 2 weeks, because christmas they only take money in but dont pay it out.

I ask chat support about responsibility gambling tools and agent say it is available. When i say i dont found it on website, he say sorry its " under development" :)

Funny things, almost all new casino have same, not yet available.... soon ( read--> never)

Also agent say i can ask bank make me deposit limit. Ridiculous advice, of course bank DONT start tracking my deposit to each casino and keep books how much i still can deposit each casino 😂

One session, many deposit. No any bonus, lost alot money, make one withdrawal and now wait it. 2 weeks.

After that closure account and forget this nightmare.
Ler maisLer menos
  • Many provider
  • Slow withdrawal
  • No responsibility gambling tools
  • Chat support give bad advice
Todas as avaliações do SupaBet Casino
X
gold
JarmoM
Ouro
há um anoOriginalTradução
Just register and check deposit and cashout options before deposit. Verification looks difficult, so i ask chat support more details about casino.
Have to wager own money 3 x, no responsibility gambling tools at all.
Now i ask one time for chat support and 2 times by email if they can close my account. They dont wanna do it and maybe i have to make official complain if i want my account closed.
Ler maisLer menos
  • Not sure if any i dont deposit or play there.
  • Bad verification process
  • Have to wager all real cash 3 x
  • No responsibility gambling tools
  • Cannot close account
Todas as avaliações do SpellWin Casino
SpellWin Casino
há 9 meses
Dear JarmoM,

Thank you for sharing your thoughts regarding your experience with SpellWin Casino. We’re sorry to hear that you’ve encountered concerns, and we’d like to clarify some important details to avoid any misunderstandings.

When registering on our platform, all players are required to confirm they have carefully read and agreed to our Terms and Conditions by checking the appropriate box. These terms provide full transparency about our verification procedures, including the documents that may be requested, and the 3x wagering requirement applied to all deposits. This policy is in place to comply with Anti-Money Laundering regulations, which we take very seriously.

Additionally, we offer responsible gambling tools, which can be easily activated at any time through our live chat support. Our team is ready to assist with setting limits or self-exclusion if requested.

Concerning your account closure request, after reviewing our records, we can confirm your account was closed by our support team shortly after we received your email request. Whether to keep your account open or to close it is always entirely your decision, and we make sure to respect and act on such requests promptly.

While we regret that your experience did not meet your expectations, we appreciate you bringing your concerns to light. We wish you luck in all your future gaming experiences!

Warm regards,
SpellWin Casino Team
X
gold
JarmoM
Ouro
há um anoOriginalTradução
Not sure can this casino make withdrawal at all. I deposit once and after that try to make withdrawal. It cancelled now again and again.
- Need more documents what request first.
- Need selfie with Id
- Need document with colour, no black and white(?)
- Need document pdf, no screenshot
- Need document photo, no screenshot.
- Need wager more own real cash.

And they dont ask all this things once at begin. They ask it one by one after every time they cancel cashout. And when i upload more documents, takes 2-3 days they react and give new reason to cancel.

Now i just wait if i ever get my winning.
Be warned about this place.
Ler maisLer menos
  • Good collections of provider
  • Almost impossible to verificate your account
  • Cashout cancelled different reason again and again.
Todas as avaliações do ChalkWins Casino
X
gold
JarmoM
Ouro
há um anoOriginalTradução
One more good looking casino what is ruined all other ways.
Zimpler withdrawal happen other casino few minutes, here 3 working days.
No responsibility tools, not even under development



Now i wait my cashout and then closure. Avoid this kind of new not player-friendly casino's, it is so many better casino available.
Ler maisLer menos
  • Looks ok
  • Good selection of provider
  • No responsibility player tools
  • Slow zimpler withdrawal.
Todas as avaliações do Vegasino Casino
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