Buzzluck Casino - Jogador reclama que não ganhou nada.

This place is a complete ripoff... It doesn't payout and is unfair gaming .. I feel the games are rigged and the payout is not per commission regulation..

Dear jeffkirk114,

Thank you very much for submitting your complaint. I want to inform you that we cannot make a case solely based on what you are describing. Sometimes you might get lucky and sometimes not; that's how casinos and casino games work. I would recommend reading our article about Payout ratio (RTP): https://casino.guru/learn-about-games-of-chance-rtp-variance.

If you have more information that would help our case, please forward it to me. Unfortunately, at this time, if we don’t have any evidence proving that something unfair is going on, there is nothing we can do. Please do not hesitate to contact me if there is anything else, I could do for you regarding your complaint.

Best regards,

Petronela

You side with this casino to start with.. The casino reputation is not perfect..You are defending themm....How much do they pay you ...

Please forward your game history to petronela.k@casino.guru if you to proceed. I'm sure you understand that without supporting evidence we stand no chance to confront the casino.

Dear jeffkirk114,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

How can you be fair and equal when you have the very casino promote you website... This place is as big of a scam as the Casino is.. !!!!!!! My complaint is being laughed at and not taken seriously.... They are RIPOFF ARTISTS no more no less.. F**K THEM AND YOU!!!!!!!!!!! I WILL DO MY VERY BEST TO DEMEAN AND RUN YOU AND YOUR COMMENTS INTO THE GROUND ANYTIME I CAN YOU LIARS AND F**KING CHEATS!!!!!!!!!!!!!!!!!!

I have to warn you that this kind of language, won’t be tolerated and one more attempt to attack or intimidate any Casino.Guru professionals will lead to your profile being permanently blocked on our website. We are here to help players and have zero tolerance for such behaviour.

You have one last chance to forward your game history to petronela.k@casino.guru, otherwise, your complaint will be rejected due to unsufficient evidence from your side. I'm sure that anyone agrees with me that since you haven't provided any supporting evidence to this day, I won't have any other option.

You know that your not going to do anything... The game file will get me no where and are a complete waste of time.. I discontinued play at such casino and will find every site possible to degrade and demean the casino and your establishment..

Unfortunately, we are not able to investigate if a player refuses to provide any supporting evidence. I’m sure anyone would agree that we can’t penalize the casino based on someone’s statement without any proof. The game history is in these cases one of the most powerful tools to confront the casino. Sadly, even after multiple requests, the player didn’t provide it and instead, decided to give up on the case. Therefore, we were forced to close this complaint as rejected due to a lack of supporting evidence from the player’s side.