DelOro Casino - discussão geral (página 24)

And there's a fundamental point.

In order for them to accuse me of doing it, as they have done from the beginning when I have the chat with JULIANA, they have to show proof that it really was me, not just say that it was me!

Thank you Radka, I can assure you that I will do everything for this casino to be held accountable for what it did to me.

Obrigado pelo resumo.

Faça o que achar melhor, é claro.

But they could at least call the owner here to the thread, from what I've seen in previous posts he was very active.

But from one moment to the next he disappeared!

You could question the evaluation you give them according to my summary, everything I have said, I have proof:

Chat conversations

Telegram conversations

Photos of the terms as a video in case they changed anything.

The last emails they sent

Evidence when I changed my password, such as the communication that I couldn't log in to my account.

Proof that when I was chatting with them I was using a totally different device to the one they send.

I would like to inform all frequent users of casino del oro to activate 2FA, as this casino has never informed me of this possibility since I registered in January.

They say it was me but they don't prove it was me, I ask for proof and nothing.

Conclusion:

Get out of this casino as soon as possible, they are scammers.

DelOroCasino

I would like you to answer my emails first, I have already sent several emails to support and I don't get any official response from you, you send someone to talk to me on telegram that's all.

In order for you to accuse me of playing the game, you have to have proof of it, not say that I did it without any foundation or proof.

The complaints are ongoing and I hope your casino is held responsible for what they did to me!

Fraud and identity theft!

Acredito que não tenho mais nada a acrescentar. Desculpe.

I want to make it clear that if I were the one playing and spending the balance, I wouldn't be doing all this work, which isn't even good for me psychologically.

I want to make several arguments visible here that I can verify.

"I initially received a set of data (IP/User Agent) that didn't match my equipment. Later, this data was deleted and replaced with different data. This raises serious doubts about the reliability of the information provided by the casino and proves that there was manipulation or, at the very least, gross negligence."

"If I had actually played, the logs would have been clear and consistent from the start. The fact that the casino changed versions already submitted proves that they can't support the accusation against me."

Furthermore, support has stopped responding to me and I only obtained this information by speaking to a person who claims to be John, who was my vip manager in the past and that the casino passed this information on to him, the last e-mail I received from support was this one:

Thank you for contacting us.

Please be advised that we are finalizing the collection and analysis of all logs and data required for the ongoing investigation.

In accordance with our standard procedure, and considering that there are already complaints open on GuruCasino and AskGamblers, your account will remain temporarily closed until the process is completed.

As soon as the investigation is finalized, we will contact you with the official decision.

We appreciate your understanding and cooperation."

I haven't had any official response from support, just a messenger by the name of John who told me the following:

Casino100:

I told you that our team has concluded that there is nothing we can do to help. Our team believes that you have lost your funds. And you should have activated 2FA, just like our other 95% of users. There's nothing I can do either. I'm sorry. I've tried to help, but there's not much I can do here.

In other words, the team believes that I lost the funds but they have no way of proving that it was me, they send the wrong user agent data when I say that it's not them, they delete it and send others, if they were really sure that it was me playing, this wouldn't happen.

I'm sure they'd send all the proof and then some.

Many may not believe me, but I think what I've written says it all!

Thank you all for your attention and time.

Nunca jogue neste cassino, esteja seguro

Have they done anything to you?

Is that true?

Radka, what number is this?

Who is this user?

Não sei. Diz "Deloro Casino", então não enviem mensagens para este número. Tudo sobre o Deloro Casino é falso, então este número também. Cuidado com eles.

Cassino Deloro, não jogue aqui. Não há chance alguma de ganhar. Você está avisado.

É um golpista. Se você clicar no perfil, verá que a conta foi banida.

OK

O usuário é um golpista; tudo o que você precisa fazer para descobrir é ver as outras postagens dele no perfil. Ele finge ser administrador de muitos cassinos e fornece apenas contato por Telegram, que é a ferramenta mais comum para golpes. Aliás, é assim que contas de cassino são usadas por terceiros — crimes cibernéticos.

Thanks, I couldn't see it because it was blocked!

Even so, they don't just have to telegram to get into your equipment, they have to do more than that!

Olá, só queria desejar boa sorte com sua reclamação. Se houver interesse, os detalhes completos estão aqui 👈

Por favor, mantenha-nos informados sobre o progresso, se desejar. O problema com jogos de azar é um assunto sério, e eu gostaria de acompanhar seu caso para ver como ele evolui.

👍 Mais precisamente, se você encontrou o perfil depois que um administrador tomou uma atitude, ou depois que o golpista postou muitas postagens e recebeu um banimento temporário automático, como neste caso, o banimento ficará visível.

Sei que parece complicado, mas você se saiu bem! É sempre melhor perguntar e esperar por uma resposta do que "tentar e ver".