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CasaFórumCasinosHitNSpin Casino - discussão geral

HitNSpin Casino - discussão geral (página 6)

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há 4 meses

Obrigado pela informação!

Traduzido automaticamente:
joinngg51
há 4 meses

What information caught your eye, though? 🤔

joinngg51
há 4 meses

You are welcome. Try us if you are interested in further talking. 🙂

há 4 meses

To anyone that might be able to help. I am in urgent need of assistance with funds being withheld by hitnspin casino. I don't know what to do. Please can someone advise me....

arnovanschalkwyk3590
há 4 meses

Hey, I'm sorry you're in this situation. Can I ask what's going on and why the casino doesn't want to pay you? Did they tell you anything specific about what caused this situation? How long have you been waiting? 

Am I right in understanding that you still have the money in your gaming account, or did they take it all and you have nothing left? 

I'll wait for your reply.

Jaro
há 4 meses

Hi Yaroslav. IT was still in my account this morning but now it seems I've been locked out of my account. I took screenshots of all communication between them and myself and can forward it to you if needed. I've jumped through every hoop they asked me to and everytime it's a new story. The latest being I need to deposit 600 dollars to reach silver VIP status before I can withdraw because my account reached 30000 dollars at some stage during registration. This is not true and after asking for proof of this on numerous occasions, no proof has been provided simply because 8 know it doesn't exist....

arnovanschalkwyk3590
há 4 meses

Hmm, if you have done everything the casino has asked you to do and still nothing has happened, you cannot get your money, and you have even been blocked, I would recommend filing a complaint.

Click on this link and you can open it here 👈

Our team will try to help you if possible. 

The casino has a relatively high safety index, which is why I'm surprised that this is happening. They also ask for a relatively high deposit, which is not very common.  

So I would try what I said about filing a complaint, and hopefully we can achieve our common goal, which is to resolve everything fairly.

I hope you get your money back.

há 2 meses

!!!!!!! https://hitnspin.com/o maior site de golpes de todos os tempos, tinha € 2.800 e mais de 20 rodadas grátis em € 5, as rodadas grátis nunca pagaram mais de € 200 e apenas € 20 em uma aposta de € 5, você só perde no site e não ganha, aconselho a todos a ficarem longe dele!!!!! file

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Beko2001
há 2 meses

To be honest, I don't see it as a scam. Sometimes you just don't win, even if you bet $100. That's casino. But based on that, I wouldn't say the casino is a scam.

So do you have something else to say about the casino?

há 2 meses

Eu tinha 50 giros grátis na minha conta sem nenhum dinheiro na conta, aparentemente eram os bônus de giros grátis do depósito que eu tinha feito, comecei a jogar, perdi 2300 euros, eles me enviaram que o giro dos giros grátis foi concluído e de repente eles desapareceram os 2000 euros e colocaram apenas 300 na minha conta como bônus.

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há 2 meses

Did you check what this bonus has and the maximum cashout, if any? That's why I wonder why they took your money.

Did you ask the casino?

há 2 meses

Não sei o que você está dizendo, o que me disseram foi que por um tempo, eu realmente não entendi o motivo.

Traduzido automaticamente:
há 2 meses

Disseram-me que ele não tinha apostado a tempo. file

Traduzido automaticamente:
Dimitrios13
há 2 meses

According to the casino, you did not meet the time requirement. Sometimes bonuses have a time limit during which you must wager them, and according to support, you did not do so. However, you say that you did wager it. 

Also, from what I can see, you filed a complaint against HitnSpin Casino and are writing in a thread about Magius Casino. The screenshot also shows that you are solving the problem at HitnSpin, so could you please clarify this for me?

I think it would be best to wait for our team to find out more about this, because you are saying one thing, the casino is saying another, and I'm starting to get confused. 

há 2 meses

Eles me deram 50 rodadas grátis, entrei na minha conta e comecei a jogar, ganhei 2.300 euros com essas rodadas grátis, mas 300 euros foram creditados na minha conta se eu estivesse fora do prazo, como dizem, como os 300 foram creditados???


PS: o problema com o magius foi resolvido, o que estou dizendo aqui diz respeito ao hitnspin. filefile

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Dimitrios13
há 2 meses

I don't really understand why they took this step. 

However, as I said, we will have to wait for our team to resolve this and find out what was behind it all. 

It's all very confusing, and each side is saying something different. 

Do you have a record of the bonus you used somewhere in your bonus history? How long did you have to fulfill it? Did you ask the casino how it's possible that they let you keep some of the winnings from this bonus when you didn't fulfill it? 

há 2 meses

Não recebi nenhuma resposta que me permitisse entender o que aconteceu.

Traduzido automaticamente:
Dimitrios13
há 2 meses

That's why I said we'll have to wait for our team to investigate. I hope we'll find out what we need to know from the casino when we contact them. 

há 2 meses

Eu também espero que me deem o dinheiro, mesmo que pareça que estamos falando de pessoas não confiáveis.

Traduzido automaticamente:
Dimitrios13
há 2 meses

The most important thing will be to find out what to do with this bonus.

Depending on that, we will probably be able to tell you later whether it will be possible for you to get the money or not. 

Fingers crossed. 🤞

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