FórumCasinosIceCasino - discussão geral

IceCasino - discussão geral (página 23)

há 2 anos por nadineanders81
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102166 visualizações 554 respostas |
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há 11 meses

Vou me orientar com o advogado segundo a multa pode chegar a 200 vezes o valor prometido de 5 k não saia prometendo tudo por aí se não vão cumprir!!! E por danos morais falar que estou enganando as pessoas, fora o bloqueio por ter faturado não sei como proceder mas querer mentir e me colocar como errado, olha meu processo contra o Itaú se perdi, pela última vez aviso podemos negociar mas conversem não me tratem de má fé, porque depois que o processo chega e o juiz condena vocês imploram por Deus pra fazer acordo justo

há 11 meses

I deposited using crypto usdt trc20 usually it takes 5 min, I waited for 2 hours and the money are still not credited, they are telling me it will take up to 96 hours????? I mean wtf, how is positive for this casino to have a 9.8 rating?

mtrlucian
há 11 meses

Transactions through TRC20 (be it TRX or USDT) don't even take 5 minutes, I suppose this is a problem with their crypto payment provider, 96 hours is definitely ridiculous, verifying a crypto payment is as simple as checking the txid, I suppose in this casino first the payment provider receives the deposit and then it notifies the casino for the balance to be credited to the user's account. It would be good to know which payment provider it is, I have done these casino transactions through coinspaid and bvnk, so far had no problems with any of them

marquinhosvbb
há 11 meses

An account that is restricted from bonuses is not a blocked account, it's a partial restriction, if you can log in, play and withdraw, I don't really see the problem. I got restricted from bonuses in the past by different casinos, this happens, it's normal, when a casino feels certain user is a liability they will cut bonuses off, all you can do is withdraw and close your account and bet somewhere else, that's what I have done in the past and everything worked out fine, you will find casinos that will regularly give bonuses if you make consistent clean deposits, have a decent turnover or a decent VIP level, when a casino decides to cut off bonuses there is nothing to do

SunsetGaze
há 11 meses

The payment provider is calypso,

Is just frustrating

mtrlucian
há 11 meses

Never heard of it, I'm not sure if it is the provider the one to blame or the casino for the delay (or maybe both). You must have a reference number for that transaction (besides the txid, I mean a reference number provided by the payment provider), maybe you could use that to contact their support and maybe you can find out who is the one responsible for the delay

SunsetGaze
há 11 meses

I have everything and the casinos says I need to wait 96 hours , so clearly someone is using my funds for 96 hours and then probably they will release it, I am just asking myself how can a casino that operates that way get a license? And on top of that casino guru gives them a 9.8 rating its beyond ridiculous

mtrlucian
há 11 meses

Dear mtrlucian

We are very sorry about your situation. Unfortunately, this can happen from time to time...and the operator (casino) has got to obey the PSP rules and wait for at least 96 hours in order for us to raise the ticket for investigation towards PSP.

Can you please share your account ID in order to have a closer look?

Thank you in advance!

IceCasino
há 11 meses

38269801

It's just not fair, 96 hours is 5 days like wait for 5 days for a deposit to maybe reach my balance?????

há 11 meses

Vou me orientar com o advogado segundo a multa pode chegar a 200 vezes o valor prometido de 5 k não saia prometendo tudo por aí se não vão cumprir!!! E por danos morais falar que estou enganando as pessoas, fora o bloqueio por ter faturado não sei como proceder mas querer mentir e me colocar como errado, olha meu processo contra o Itaú se perdi, pela última vez aviso podemos negociar mas conversem não me tratem de má fé, porque depois que o processo chega e o juiz condena vocês imploram por Deus pra fazer acordo justo

há 11 meses

Hi, could I ask you to confirm that you have received your money in the complaint as well ? Feel free to click on this link and update it

As for the account being blocked, it doesn't look like you have a blocked account from what you posted, but that you can't use the bonuses, which is the difference. That's why the casino is reacting and basically not saying anything that isn't true, because what you're saying is that they blocked your account and that's not the case. 

So in this situation you will probably have to find another casino for the bonuses. I hope that you will do well. 

há 11 meses

I deposited using crypto usdt trc20 usually it takes 5 min, I waited for 2 hours and the money are still not credited, they are telling me it will take up to 96 hours????? I mean wtf, how is positive for this casino to have a 9.8 rating?

há 11 meses

Hello, I have read about your problem and the rest of the conversation and I am sorry that such problems occurred. However, I can see that the casino is trying to deal with your situation and I hope it will be resolved as soon as possible. Could you let us know when your deposit is credited and everything is resolved ? Alternatively, if you learn something new, where was the mistake ? 

I will be waiting.

mtrlucian
há 11 meses

Dear mtrlucian

I am being informed that the deposit was credited onto your account.

The delay is most likely caused by the difference in the amount you first initiated and the actual amount at the approval.


Kind regards

há 11 meses

Ok I wish that was explained to me in the chat, but it wasn't, anyway I have since closed the account and will never use your casino again.

Take care

há 11 meses

Hello, I have read about your problem and the rest of the conversation and I am sorry that such problems occurred. However, I can see that the casino is trying to deal with your situation and I hope it will be resolved as soon as possible. Could you let us know when your deposit is credited and everything is resolved ? Alternatively, if you learn something new, where was the mistake ? 

I will be waiting.

há 11 meses

The deposit was credited eventually, they are saying that was the difference between the amount I put in i was going to deposit and the actual deposit,anyway I was off by 2 euros and 20 cent i said I will deposit 40 and the actual deposit was 42.20 or something similar, I wish that was explained to me in the chat but it wasn't, so I decided to close the account with this casino and never use it again, if for deposit it took that long i can only imagine for withdrawal could be months, so therefore I will never again play at their casino

SunsetGaze
há 11 meses

Especialista em falar bobagens???

Ou sempre utilizar um argumento para tentar estar certo, li seu tópico tratando outro assunto é absurdo

Restrição parcial kkkkkkkkk ou seja existe um bloqueio relacionado a bonus onde qualquer usuário consegue utilizar os bônus menos eu em Portugal pode se chamar restricao aqui no Brasil isso é um bloqueio de conta, aliás peguei um bônus bom do jogo não foi que eu aprendi um método aí simplesmente perdem cliente a toa, mas pode deixar até o dia que decidirem me pagar os 5 k pelo bloqueio, e desbloquear em minha conta vou continuar

Jaro
há 11 meses

Recebi o dinheiro depois que questionei que estou agindo de má fé, bloquearam minha conta e estão atrasando os pagamentos, não vou atualizar pois até aquele momento não tinha recebido para de querer ter a razão!!

Existe algum tipo de bloqueio na minha conta que não permite a ativação de bônus, se fosse parcial seria apenas alguma coisa, estou bloqueado para ativação para qualquer bonus e o ice casino prometeu que se eu provasse iria me pagar 5 k, estou aguardando o recebimento dos 5 k e o desbloqueio de minha conta sem mi-mi-mi sejam corajosos em dizer que estão mentindo e errando

há 11 meses

file

Olhem que safadessa desses mentirosos que se aproveitam, estou provando que minha conta está bloqueada qualquer bonus não aceita e eles insistem em fala bonito mas mentem prometeram 5 k deram golpe e não vão me pagar

Segue o vídeo provando

mtrlucian
há 11 meses

Eh isso mtrlucian, e minha conta que bloquearam do nada, eles sempre tem uma desculpa pronta ou inventa algo mas a prioridade é mostrar a razão a todo custo, não se deixem enganar até porque se vcs lucraram eles vão te bloquear, estou postando em todos os canais as pessoas precisam saber da safadesa deles

IceCasino
há 11 meses

Vamos combinar o seguinte, consigo jogar na conta de amigos da no mesmo que vocês desbloquearem, aí me sugerem o que?? Voa me paga ros 5 k prometido 2 jogo na conta de amigo ou 3 vcs desbloqueiam minha conta?

mtrlucian
há 11 meses

To be fair, when paying through a third party, you have to send the exact amount (or some cents above) the required payment, these crypto payment providers usually charge a small fee to us (I don't know how much, but it's really low), plus the network fee you pay when sending the crypto, sending anything less can definitely cause a delay in the crediting of balances. This is why I don't like when you are taken to a third party to handle the payment instead of the casino giving you directly an address to deposit within their site

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